Juan Fuentes
Juan Fuentes at City Volkswagen of Chicago

Juan Fuentes | Page 11

Sales & Finance Manager

City Volkswagen of Chicago

5330 W. Irving Park Road
Chicago, IL 60641

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5.0
210 Reviews
5.0

210 Reviews

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210 Reviews of Juan Fuentes

April 12, 2025

Dealership Rating
Employee Rating

David helped us purchase our VW today! He was very transparent, knowledgeable, and helpful for a smooth sale. Exactly what we were looking for. More

by Tiffany De Jesus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edgar Anaya, Evelyn Franchi, Lazaro Del Sol, DAVID H ALCARAZ , Tim Curran, Clemente Garibay

Apr 13, 2025

City Volkswagen of Chicago responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

April 07, 2025

Dealership Rating
Employee Rating

The experience was awesome. Juan sales associate at Volkswagen, during my car-buying experience, and I have to say an outstanding experience from start to finish. Tim was grea More

by nreagan40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Curran

Apr 08, 2025

City Volkswagen of Chicago responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing City Volkswagen of Chicago! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

April 05, 2025

Dealership Rating
Employee Rating

VW Chicago is a nice and welcoming dealership. It was busy the Saturday I went but I was helped within a few minutes by Juan. I gave him my game plan and numbers. He walked me through a few option More

by danielmroman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 06, 2025

City Volkswagen of Chicago responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City Volkswagen of Chicago! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 30, 2025

Dealership Rating
Employee Rating

Juan was very helpful, professional and understanding what I was looking and my budget . He found any way to make it work for me without breaking my budget. I am satisfied with customer service More

by Xavlexi01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 30, 2025

City Volkswagen of Chicago responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 28, 2025

Dealership Rating
Employee Rating

Juan was personal, knowledgeable, and always willing to help. Made us feel welcomed. Thank you More

by maryanncueva26
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 29, 2025

City Volkswagen of Chicago responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 28, 2025

Dealership Rating
Employee Rating

Had a great experience leasing a car with City Volkswagen thanks to Juan Fuentes! He was incredibly personable, patient, and helpful throughout the entire process. He made everything smooth and stress-free. More

by Memartinez94
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Mar 29, 2025

City Volkswagen of Chicago responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City Volkswagen of Chicago! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 28, 2025

Dealership Rating
Employee Rating

Juan was personal, knowledgeable, and always willing to answer clarifying questions. Thank you Juan! Thank you thank More

by maryanncueva26
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 29, 2025

City Volkswagen of Chicago responded

Here at City Volkswagen of Chicago, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 28, 2025

Dealership Rating
Employee Rating

Juan did a great job keeping everything transparent and everything moved quickly with our purchase More

by crkrueg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 29, 2025

City Volkswagen of Chicago responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at City Volkswagen of Chicago. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 28, 2025

Dealership Rating
Employee Rating

Juan was fantastic. Prompt, attentive, and truly cared about the customer experience. Thank you, Juan! More

by Srbrock1990
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Clemente Garibay

Mar 29, 2025

City Volkswagen of Chicago responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City Volkswagen of Chicago! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 26, 2025

Dealership Rating
Employee Rating

He was a very good dealer answered all our questions and was very nice to talk to we recommended him. More

by Dazzy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Rocha , Brandon Rosenow

Mar 26, 2025

City Volkswagen of Chicago responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at City Volkswagen of Chicago. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

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