Juan Fuentes
Juan Fuentes at City Volkswagen of Chicago

Juan Fuentes | Page 11

Sales & Finance Manager

City Volkswagen of Chicago

5330 W. Irving Park Road
Chicago, IL 60641

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5.0
205 Reviews
5.0

205 Reviews

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205 Reviews of Juan Fuentes

March 28, 2025

Dealership Rating
Employee Rating

Had a great experience leasing a car with City Volkswagen thanks to Juan Fuentes! He was incredibly personable, patient, and helpful throughout the entire process. He made everything smooth and stress-free. More

by Memartinez94
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Mar 29, 2025

City Volkswagen of Chicago responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City Volkswagen of Chicago! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 28, 2025

Dealership Rating
Employee Rating

Juan was personal, knowledgeable, and always willing to answer clarifying questions. Thank you Juan! Thank you thank More

by maryanncueva26
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 29, 2025

City Volkswagen of Chicago responded

Here at City Volkswagen of Chicago, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 28, 2025

Dealership Rating
Employee Rating

Juan did a great job keeping everything transparent and everything moved quickly with our purchase More

by crkrueg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 29, 2025

City Volkswagen of Chicago responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at City Volkswagen of Chicago. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 28, 2025

Dealership Rating
Employee Rating

Juan was fantastic. Prompt, attentive, and truly cared about the customer experience. Thank you, Juan! More

by Srbrock1990
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Clemente Garibay

Mar 29, 2025

City Volkswagen of Chicago responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City Volkswagen of Chicago! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 26, 2025

Dealership Rating
Employee Rating

He was a very good dealer answered all our questions and was very nice to talk to we recommended him. More

by Dazzy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Rocha , Brandon Rosenow

Mar 26, 2025

City Volkswagen of Chicago responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at City Volkswagen of Chicago. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 23, 2025

Dealership Rating
Employee Rating

Everything was perfect! Comfortable space and great service! I’ll definitely recommend this place to everyone ! More

by steviefennell10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 24, 2025

City Volkswagen of Chicago responded

Thank you so much, Stevie, for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing City Volkswagen of Chicago! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 14, 2025

Dealership Rating
Employee Rating

Juan was AMAZING! I wasn’t in the market for a vehicle but decided to check things out. Everything Juan told me is what transpired when I got to the dealership. Polite More

by Caldridg39
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Evelyn Franchi , Tim Curran

Mar 16, 2025

City Volkswagen of Chicago responded

We are so glad that we had the opportunity to work with you, and that Juan and our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

Mar 14, 2025

Caldridg39 responded

Amazing experience!

March 05, 2025

Dealership Rating
Employee Rating

Awesome people at the dealer worked very had to make it possible for my daughter to purchase her new electric car. Great customer service, friendly, courteous and took the time to make it possible for her. More

by angelawade91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edgar Anaya, Lazaro Del Sol, DAVID H ALCARAZ , Tim Curran

Mar 05, 2025

City Volkswagen of Chicago responded

Angela, Here at City Volkswagen of Chicago, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 01, 2025

Dealership Rating
Employee Rating

This has been one of the best car shopping experiences I've ever had. Juan was extremely helpful and surprised us with a great deal. It really felt like they were working with us to find the best option f More

by Colleen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Maria Ghiran

Mar 03, 2025

City Volkswagen of Chicago responded

Thank you, Colleen, for sharing your experience with us! We're happy to hear it went well with Juan and truly appreciate your feedback. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 01, 2025

Dealership Rating
Employee Rating

The team made our experience incredibly pain free. We were ready to have a typical stressful experience but they made everything simple from finding a fitting car with a good deal to trading in our ol More

by cdc_52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Maria Ghiran

Mar 03, 2025

City Volkswagen of Chicago responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

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