They are always helpful.
I’m very happy with my purchases. Dave the salesman that helped is great at his job.
I’m very happy with my purchases. Dave the salesman that helped is great at his job.
More
by RONALD_ALGER
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Dave in sales is excellent to work with.
Sep 18, 2025 -
Klamath Falls Toyota responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Klamath Falls Toyota.
Best Regards,
Matt Snipes
Service Manager
msnipes@lithia.com
We are extremely happy with our new Toyota rav 4 hybrid,
but we are not at all happy with the financial managers, who always talk people in to extra warranty, that you should not need, when you are buying a
but we are not at all happy with the financial managers, who always talk people in to extra warranty, that you should not need, when you are buying a brand new vehicle ! Then you realize, that your car payment, is not a comfortable price, especially, when They don't care about our other bills that also have to be paid !
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by Kathy
Verified Customer
Verified Customer
Sep 14, 2025 -
Klamath Falls Toyota responded
Thank you for providing this feedback, Kathy, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.
Best Regards,
Juan Maldonado
General Manager
juanmaldonado@lithia.com
Both salesman was great have help a lot the drive was
good Jonnie was great to
good Jonnie was great to
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by HILDRETH.F64
Verified Customer
Verified Customer
Sep 06, 2025 -
Klamath Falls Toyota responded
It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Klamath Falls Toyota!
Best Regards,
Juan Maldonado
General Manager
juanmaldonado@lithia.com
Both salesman’s was great they understand what I needs
for a suv thank you guy
for a suv thank you guy
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by HILDRETH.F64
Verified Customer
Verified Customer
Sep 02, 2025 -
Klamath Falls Toyota responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Best Regards,
Matt Snipes
Service Manager
msnipes@lithia.com
Courteous and nice good communication and very helpful
with what was wrong with my pick up
with what was wrong with my pick up
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by ddegarmo
Verified Customer
Verified Customer
Service Price Transparency
Sep 02, 2025 -
Klamath Falls Toyota responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Klamath Falls Toyota.
Best Regards,
Matt Snipes
Service Manager
msnipes@lithia.com
no pressure buying here good deals a good people working
. cars are reputable. and not just xxxx shined and thrown out front .
. cars are reputable. and not just xxxx shined and thrown out front .
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by ALANBOLEK
Verified Customer
Verified Customer
Aug 23, 2025 -
Klamath Falls Toyota responded
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
Best Regards,
Juan Maldonado
General Manager
juanmaldonado@lithia.com
The process was seamless and very professional.
No extra xx, when we said “No thank you” to an additional offering of service or warranty they respected our answer and asked if we had any addition
No extra xx, when we said “No thank you” to an additional offering of service or warranty they respected our answer and asked if we had any additional questions.
Will buy from them again.
Brett and his finance guy are as good as they come.
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by YOUMEANCOFFEE
Verified Customer
Verified Customer
Other Employees Tagged:
Brett, sales
Aug 21, 2025 -
Klamath Falls Toyota responded
Thank you for choosing Klamath Falls Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Best Regards,
Matt Snipes
Service Manager
msnipes@lithia.com
All their employees I dealt with were extremely nice and
pleasant
And I do enjoy that they had complimentary water and the facilities were extremely clean and lovely
pleasant
And I do enjoy that they had complimentary water and the facilities were extremely clean and lovely
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by Angela Hunsaker
Verified Customer
Verified Customer
Service Price Transparency
Aug 19, 2025 -
Klamath Falls Toyota responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Klamath Falls Toyota, we look forward to having you as a valued customer for many years to come!
Best Regards,
Matt Snipes
Service Manager
msnipes@lithia.com
Honored an outdated coupon stating we're 'good'
customers..the 'good customer ' is probably a stretch
customers..the 'good customer ' is probably a stretch
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by djtemple77
Verified Customer
Verified Customer
Service Price Transparency
Aug 18, 2025 -
Klamath Falls Toyota responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Best Regards,
Matt Snipes
Service Manager
msnipes@lithia.com
What an experience!
I’d give them a 10 if they had it. Brett and Dave made this one of the easiest and by far best buying experiences. Straight forward, honest, professi
I’d give them a 10 if they had it. Brett and Dave made this one of the easiest and by far best buying experiences. Straight forward, honest, professional and personable. Referring everyone here!
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by CGC8665
Verified Customer
Verified Customer
Other Employees Tagged:
Tim Boozer
, Brett Henderson, Dave Delaney, Jeremy Friton.
Jul 30, 2025 -
Klamath Falls Toyota responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Best Regards,
Juan Maldonado
General Manager
juanmaldonado@lithia.com
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