Juan R. Cruz
Juan R. Cruz at Sport Mazda

Juan R. Cruz | Page 38

Sales Manager / Upgrade Team

Sport Mazda

9786 S. Orange Blossom Trail
Orlando, FL 32837

Contact Me
5.0
545 Reviews

Spanish Speaker

Dealership Experience

13 yrs, 10 mos

Industry Experience

13 yrs, 10 mos

5.0

545 Reviews

Write a Review

545 Reviews of Juan R. Cruz

August 23, 2018

Dealership Rating
Employee Rating

First time Mazda owner Pedro was wonderful! It was our first time buying a Mazda and Pedro was very professional and made us feel welcomed the moment we walked in . He took More

by Courtney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pedro Blanco

Sep 04, 2018

Sport Mazda responded

Courtney, Let me welcome you to our Sport Mazda family as a brand new first-time Mazda buyer. Like yourself, so many others are beginning to learn about Mazda and visiting our dealership to find out more. I am sure that once you drove it and experienced the FEEL ALIVE sensation behind the wheel, it made it a lot easier to make a decision. We are so proud to have you as our customer and thank you very much for the nice words you had to say about your salesman, Pedro Blanco, and for recommending both Pedro and Sport Mazda to others. I am so happy that you enjoyed your visit and left the dealership in a brand new Mazda. Wish you many, many miles of safe, happy and fun Mazda driving. Jay Mealey, Owner

August 22, 2018

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Employee Rating

Easy experience when buying a car No hidden fees. Noel was upfront with me from the beginning that he could match the price of another dealership and he did just that. As soon as I cam More

by Susan8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Noel Ruiz

Sep 04, 2018

Sport Mazda responded

Susan, The reasons are many for why customers choose Sport Mazda. For you, the competitive pricing made the big difference. You will never see hidden fees that show up only when you read your contract. Transparency in the pricing process is key to the Trust that so many of our customers tell us made their decision so much easier. Did you notice how friendly and open Noel was in answering all your questions and concerns? He knew that everything he was assuring you of was in did the truth. It makes a difference. Thank you for being our customers and I welcome you to our Sport Mazda family. Please enjoy your new Mazda and I hope you FEEL ALIVE every time you get behind the wheel. Jay Mealey, Owner

August 21, 2018

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Employee Rating

Excellent dealership!!!!! Congratulation for your attention very attention for sale et resolution de problems Very satisfact and very Happy Thank You For your attention cong More

by Educoutinho21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daniela Martinez Lucio

Sep 02, 2018

Sport Mazda responded

It was indeed a pleasure to insure that you received the care you deserved during your recent purchase. I am so happy that you are our satisfied customer and that we were able to make it a happy event for all. Thank you for choosing Sport Mazda and please enjoy every single mile spent driving in your new car. Best wishes, Jay Mealey, Ownere

August 20, 2018

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Employee Rating

Awesome experience The way Mike and the team helped us was an amazing experience!! I will be definitely going there again in the future. thanks for everything More

by Jdcoriano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jay Mealey , Mike Busted, Natalie Deonath

Sep 02, 2018

Sport Mazda responded

JDCoriano, Thank you for taking your valuable time to let others know of your recent experience at Sport Mazda. I am confident that you are enjoying the FEEL ALIVE sensation that comes with being behind the wheel of your new Mazda. Welcome to our Sport Mazda family and on behalf of Mike Busted and the rest of the sales team, I thank you so much for choosing Sport Mazda. Jay Mealey, Owner

August 20, 2018

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Employee Rating

Good overall experience Great customer service and they're not pushy. Didn't feel harrassed and they made the whole experience a lot less stressful than I thought it would be More

by Mari M 1148
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jorell Figueroa

Sep 02, 2018

Sport Mazda responded

It was great to read that we exceeded your expectations during your recent buying experience at Sport Mazda. Of course that is always our goal, but it is very nice to hear that Jorell Figueroa made sure it happened for you. I am so happy that you found the new Mazda you wanted and that the experience was enjoyable. That is what every customer deserves. Welcome to our Sport Mazda family and FEEL ALIVE, the sensation that comes with every new Mazda. Thank you again for your review and for being our customer. Jay Mealey, Owner

August 15, 2018

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Employee Rating

Came Through For Me! Considering the fact that I went in with bad credit and no money down, Sport Mazda did their thing! My salesperson Valentina told me about all the pro More

by Sdennis1265
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Valentina Cappetta

Sep 12, 2018

Sport Mazda responded

One of the reasons Sport Mazda has been so successful is the hard work that our Finance Managers put in to make sure every customer can find an option that works for them. I am so glad that Valentina worked so well with the sales and finance managers to make sure you could get the car you wanted and a good deal to make it better for you. It sometimes takes a little longer, but it is well worth it when it comes together and the customer, like yourself, drives out in their new car. Thank you for trusting my team and hanging in there. We value you as a customer and are happy for you. Jay Mealey, Owner

August 11, 2018

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Employee Rating

Easiest experience ever! So grateful to Sean Koller for working with us via telephone and providing exceptional customer service! You made the process very easy and your Team More

by JAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keira Christman, Sean Koller

Sep 13, 2018

Sport Mazda responded

JAM, Thank you for letting others know about your recent car buying experience at Sport Mazda. I am so glad that you were able to enjoy the benefits of our Digital Dealership where we are able to work with every customer via text, email, phone, and through our up-to-date website. Sean Koller is one of our multi-talented sales pros that are equally at home on-line or in-person. So glad you enjoyed the ease of process and your visit to Sport Mazda was so successful. Thank you for purchasing a new Mazda and I am proud to welcome you to our Sport Mazda family. Please enjoy every single mile in your new Mazda. Jay Mealey, Owner

October 02, 2017

Dealership Rating

Very easy buying process Appreciate Pedro's efforts in making the buying process easy and straight-forward. Appreciated the professionalism, proactive communication, and atte More

by Kathy
Recommend Dealer
Yes

Other Employees Tagged: Pedro Blanco

Oct 11, 2017

Sport Mazda responded

Kathy, I couldn't be happier that Pedro Blanco was able to provide you an enjoyable car buying experience here at Sport Mazda. Our guys are the best and I know Pedro did everything he could to make sure you found your car. I see from your photo that you did and it will look real good on you. Enjoy your new Mazda and enjoy miles and miles of fun and safe driving. Thank you so much for your review and the complement on the look of the new dealership. We did it just for you and all the other great customers that we now call the Sport Mazda family. Welcome to our family. Jay Mealey, GM/Owner

September 06, 2017

Dealership Rating
Employee Rating

MY FIRST MAZDA Great! One of the easiest car purchase I had. No pressure sales and they answered all my questions and changing my mind a few times on color. Bran More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Moya

Sep 21, 2017

Sport Mazda responded

Your review was very enjoyable and I appreciate so much for your kind words about my dealership and great staff. The key of course is that your sales team, Brando Moya and Juan Cruz, treated you with the respect you deserved and insured you had the information and time you needed to make your important buying decision. The good news is we had your car in the color you wanted. Thank you for being our customer and we appreciate your recommending us. The entire team would like to welcome you as a member of the Sport Mazda family and wish you years of safe and enjoyable driving. Jay Mealey, GM/Owner

June 27, 2017

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Employee Rating

Great Buying Experience! Damarys was helpful throughout the whole process and made my first car buying experience great. The facility is new and welcoming, and the people are More

by rtlptl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Edwin Acevedo, Damarys Cruz, Stephanie Santiago

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