Juan R. Cruz | Page 37

Sport Mazda responded

Thank you for the photo. I know you are going to really enjoy everything about your new Mazda. It is a beauty and loaded with safety, comfort, entertainment and the thrill of the Mazda drive, the sensation to FEEL ALIVE every time you are behind the wheel. I certainly want to thank you for choosing Sport Mazda and for the wonderful review. I know that Alex Stinvil will certainly appreciate your words and for recommending him to others. I want to welcome you to the Sport Mazda family where you will always be welcome and treated as a valued customer. I also want to thank you for recommending my dealership and let you know that I am proud to have you as our customer. Please have fun and drive safely in your new Mazda. We look forward to seeing you again. Jay Mealey, Owner

Sport Mazda responded

Mr. Johnson, Thank you for letting so many others know about your experience at my dealership. Our reputation comes from the many nice reviews that loyal customers, like yourself, have provided our sales and service teams. Each one of those reviews have been read with interest and I have made many changes based on their content. Making Sport Mazda as customer-friendly as possible will always be our number one goal. Thank you for the kind comments for Christian and Sean, two members of our sales team who worked hard to make your recent buying visit a success. I cannot tell you how happy I am to have you as a two-time buyer, and we all await your next buying visit. Proud to have you as our loyal customer. Jay Mealey, Owner

Sport Mazda responded

New Mazda Owner, I am so happy that you have made the decision to purchase a Mazda. I would like to welcome you to the Sport Mazda and Mazda family. I know you will enjoy it and the feel of the drive. FEEL ALIVE is the new Mazda slogan. May you and your passengers experience that sensation and enjoy many, many miles of safe and fun Mazda driving. Thank you for the kind words for my dealership and especially your sales team. Alex and Juan make a great team and consistently provide and exceptional customer experience. I thank you also for recommending Sport Mazda to others. Proud to have you as our customer. Jay Mealey, Owner

Sport Mazda responded

Lisa, Thank you so much for your kind review. I am always so appreciative of customers who trust us enough to drive many extra miles and choose our dealership for their new car. Izzy will be so happy to know how much you appreciated his assistance and how you felt about your experience. Both Izzy and I are proud to have you as our customer and so glad that you left with the car you wanted. Please enjoy every single mile and we will always be here to assist you with your automotive needs. Thank you, Jay Mealey, Owner

Sport Mazda responded

I can appreciate how you felt when you found the entire staff was there to make your visit to Sport Mazda an enjoyable one. It is not generally what is expected at a car dealership, but it is certainly what you SHOULD EXPECT and what YOU DESERVE. Thank you for being our customer and for taking your valuable time to tell others about your experience, and to recommend Sport Mazda. It was nice of you to list each of the specialists that you dealt with and who made it a successful visit. Thank you, Jay Mealey, Owner

Sport Mazda responded

Jose 1516, Thank you for the kind comments on our staff and facilities. Both have been improved and updated to make sure that you receive the best possible atmosphere and service at the Sport Mazda Service Center. We are proud of the many features that make our service waiting area one of the nicest and most comfortable anywhere. I always appreciate hearing from our loyal customers and welcome any recommendations you may have to make it even better. Write Jaymealey@gmail.com. Thank you again, Jay Mealey, Owner

Sport Mazda responded

Litza, I am sure that sometimes our staffs after work plans may be sacrificed, but they all will tell you that it is not a problem they regret. Our customers come first, and the joy of seeing another happy customer leave the lot in their new Mazda makes it all worthwhile. I am also very happy to hear that Dan and his sales team (Alex and Juan) provided the deal you wanted. Our friendly and professional staff will always make you feel welcome at Sport Mazda and you will leave here a member of our growing family. I hope you could feel how important our customers are to us, each valued and appreciated. I wish you many safe and fun miles in your new Mazda. FEEL ALIVE every time you get behind the wheel. Your beautiful new car is loaded with the features that will always let you and your passengers enjoy the ride. Thank you for being our customer. Jay Mealey, Owner

Sport Mazda responded

Chris, Welcome to our Sport Mazda family. It was our pleasure to make sure you had a successful visit and I am sure that Mike Busted and Juan Cruz worked hard to make sure you found YOUR car. I appreciated the very kind words you had to say for the staff and the services we provided. Your complete satisfaction was our only goal. It sounds like you will be enjoying your new Mazda, and we wish you years of safe, happy and fun Mazda driving. While zoom-zoom is well known by Mazda customers, Mazda has been building a new class of cars that provide even more exhilaration and enjoyment in every drive. FEEL ALIVE is the experience that Mazda owners will enjoy today. Thank you for being our great customer. Jay Mealey, Owner

Sport Mazda responded

Thank you for choosing Sport Mazda for your car. I am happy that your found the car you wanted in our large inventory. I am grateful to Daniela for providing the assistance you needed to make your purchase a reality. It is our pleasure to have served you and welcome to our Sport Mazda family. On behalf of Daniela and myself, please enjoy your new car and have many miles of safe and happy driving. Jay Mealey, Owner