Dealership Experience
7 yrs, 4 mos
Industry Experience
25 yrs, 11 mos
Languages Spoken
English
Spanish
232 Reviews
Write a Review232 Reviews of Juan Santoro
January 30, 2025
In all my years of buying cars, I've never had an experience quite like I did with MJ and South Bay Hyundai. My financial circumstances and the EV market at this particular moment in time made gettin experience quite like I did with MJ and South Bay Hyundai. My financial circumstances and the EV market at this particular moment in time made getting me into the car I wanted especially challenging. MJ put countless hours into finding solutions that worked for me AND South Bay, steering me away from options that were easy but irresponsible. Think about how crazy that is– most dealers have one goal and one goal only, which is to sell a car (and a tire plan! 😂). MJ set out to find me a hard-to-get car at a price that wasn't just doable, but a structure that set me up for a safe financial future. After making his life miserable for a week with all kinds of random problems, we finally struck gold and I got an incredible car at a price that everybody felt good about. Even better, when I arrived to actually pick up my vehicle, I got the sense that everybody was rooting for me, from reception to the service team and even the finance department. Just an all around excellent experience. I honestly never thought I'd care about a car dealership at all and now I'm their biggest fan! More
Other Employees Tagged: Jack Kim, Calvin Jeong, Mace Bradley, Tracy Bracken, Alex Ruiz , Richard Andersen, Eduardo Gomez, Mo Hallak, Mike "MJ" Juarez
January 25, 2025
Friendly and convenient service. Easy to schedule and service time was super fast. Really enjoy coming here for ongoing maintenance. Easy to schedule and service time was super fast. Really enjoy coming here for ongoing maintenance. More
Other Employees Tagged: Jack Kim, Calvin Jeong, Ryan Matsumoto, Oscar Garcia, Mac Lewis, Kevin Marroquin , Chris Axume, Mike "MJ" Juarez, Ryan Ortiz
January 24, 2025
When I buy a car, I don’t want the runaround, I like to presented a reasonable offer and with in 5 minutes of talking I had a sales manager ironing out details. Just like I like it. Less than 2 hours fr presented a reasonable offer and with in 5 minutes of talking I had a sales manager ironing out details. Just like I like it. Less than 2 hours from test drive to saying goodbye. The sales Magee told me he was going to lose his job from giving the car away. Thank you Richard! thank you everyone! More
Other Employees Tagged: Richard Andersen, Eduardo Gomez
January 17, 2025
Process was quick and fast! Hassle free. Loved that I was able to get pre approved before arriving to the dealership! Hassle free. Loved that I was able to get pre approved before arriving to the dealership! More
Other Employees Tagged: Oscar Garcia , Justin Rodriguez
January 16, 2025
Everything about my experience was amazing, especially Omar. I was in talks with at least 6 other dealerships and two brokers, but Omar was the most responsive, friendly and willing to work with me to get Omar. I was in talks with at least 6 other dealerships and two brokers, but Omar was the most responsive, friendly and willing to work with me to get me the deal I needed. He was so helpful in getting my paperwork prepared in advance and making the entire process smoother thank I've ever experienced at any dealership. He was also the most knowledgeable Sales rep I've met when leasing an EV, so I loved that he could actually answer my many questions. Juan also made the Finance paperwork process extremely smooth and kindly answered all my questions. No one was remotely pushy, and I have already been recommending the South Bay Hyundai dealership to friends because of their excellent service. Please acknowledge all their wonderful effort! Thanks! More
Other Employees Tagged: Ahmed Omar
January 12, 2025
The process of leasing the car was easy and Ray was excellent in explaining the details. We were impress with the professionism of the entire team, including the serviced department representative we excellent in explaining the details. We were impress with the professionism of the entire team, including the serviced department representative we were introduced to. One of the best experiences in buying/leasing a car. More
Other Employees Tagged: Richard Andersen, Raymond Padilla, Nicole Nelson
January 05, 2025
On Dec 16 my daughter and I went to buy my new Tucson ‘25 Car at Hyundai. We were helped by a couple of Salesmen: Eduardo, Raymond, Juan Santoro, Richard and other salesmen, as each of them helped us make th Car at Hyundai. We were helped by a couple of Salesmen: Eduardo, Raymond, Juan Santoro, Richard and other salesmen, as each of them helped us make the decision to choose my new Tucson ‘25. It was a pleasure making our choice going through all the hard decisions and buying my new Tucson ‘25 !. More
Other Employees Tagged: Richard Andersen, Eduardo Gomez, Raymond Padilla
January 03, 2025
The dealership was beautiful and had great vehicles in the showroom. There were plenty of tables to sit at if you need to wait. the showroom. There were plenty of tables to sit at if you need to wait. More
Other Employees Tagged: Anthony Macias
December 21, 2024
My experience with Hyundai has been exemplary. The purchasing of my new Tucson was as stress free as possible! Every person whose path I have crossed has been kind, professional and extremely hel The purchasing of my new Tucson was as stress free as possible! Every person whose path I have crossed has been kind, professional and extremely helpful. Even after I signed on the dotted line, I have been patiently instructed on how to use the bells and whistles that are new and challenging for me … and we are not done yet! More
Other Employees Tagged: Richard Andersen, Mike "MJ" Juarez, Justin Rodriguez

