Juan Santoro | Page 5

South Bay Hyundai responded

Thank you for the kind words! We're so happy to hear you had a great experience and that you're loving your new Kona — it’s an awesome vehicle! We appreciate you choosing us and are always here if you need anything down the road.

South Bay Hyundai responded

Thank you for the great feedback! We’re so glad to hear Eduardo took such good care of you — he’s definitely a valued member of our team. It’s great to know the process was quick and smooth. We truly appreciate your recommendation and hope you enjoy your new vehicle!

South Bay Hyundai responded

Thank you for coming back to lease with us a second time — that means so much! We’re happy to hear the process was easy and comfortable, and we’re thrilled you’re enjoying your Tucson Hybrid. Wishing you many smooth and fuel-efficient miles ahead!

South Bay Hyundai responded

Thank you for the wonderful feedback! We're so glad to hear that Eddy and Steven made your experience a positive one. We pride ourselves on providing a no-pressure, customer-focused environment, and it's great to know that came through. We'll be sure to pass along your kind words to both of them!

South Bay Hyundai responded

Thank you, Nancy, for the wonderful review! We’re so happy to hear that our team made the buying process easy and stress-free. With great pricing, plenty of inventory, and a knowledgeable staff, we aim to make every experience a positive one. We truly appreciate your business and hope you enjoy your new vehicle!

South Bay Hyundai responded

Thank you so much for your kind feedback! We're thrilled to hear that Maceo, Steven, and Conor provided such a helpful and transparent experience. We’re especially glad you felt comfortable and never pressured—our goal is always to make the car-buying process straightforward and stress-free. We truly appreciate your trust in us and hope you're enjoying your new vehicle! — The South Bay Hyundai Team

South Bay Hyundai responded

Thank you for sharing your experience! We're so glad to hear that Kevin, Juan, and Ahmed made your lease process smooth, friendly, and pressure-free. Completing everything in under two hours is what we strive for—efficient, easy, and enjoyable. We truly appreciate your trust in us and hope you’re loving your new Hyundai!

South Bay Hyundai responded

Thank you for the great review! We're happy to hear you had a positive experience with our team and that they made sure all your needs were taken care of. We appreciate your support and hope to see you again soon!

South Bay Hyundai responded

Thank you for the great review! We're so glad to hear that Antonio was helpful throughout the leasing process and with getting you comfortable with the new technology. We’re always here to ensure you have the best experience, both during and after your purchase. Enjoy your new vehicle, and thanks again for choosing us!

South Bay Hyundai responded

Thank you for sharing your feedback. We're truly sorry to hear that your experience did not meet expectations, especially after encountering an issue with your vehicle. We understand how frustrating this must have been, and we sincerely apologize for any negative interaction with your sales rep. We take these concerns seriously and will be discussing at our next sales meeting so we are all better trained in the future.