Juan Santos
Juan Santos at Williamson Buick GMC

Juan Santos | Page 7

Service Director

Williamson Buick GMC

7815 SW 104th St
Miami, FL 33156

Contact Me
4.9
87 Reviews

Dealership Experience

40 yrs

Industry Experience

40 yrs

Languages Spoken

English English

Spanish Spanish

4.9

87 Reviews

Write a Review

87 Reviews of Juan Santos

November 01, 2021

Dealership Rating
Employee Rating

Carlos gave me a poor excuse as to why they wouldn't fix my issue More

by DARON305
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Carmen Alicea, Erik Fernandez, Richard Loero, Rolando Pardo, Stephanie Reyno, John Varela , Carlos Gomara, Skip Moosang, Alfonso Robleto

Nov 03, 2021

Williamson Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rogers - jrogers@wagmiami.com

Nov 04, 2021

DARON305 responded

Hi. So my window isn't fixed. It doesn't go up all the way and with all this rain we are having my car is getting wet. I've been with Cadillac since 2006 and never been denied maintenance on my vehicle until I met Carlos.

October 28, 2021

Dealership Rating
Employee Rating

Williamson Cadillac and GMC does a great job and is always keeps us informed of the status of our vehicles. They are always looking out for the best interest of the customer. More

by SPLLERANDI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rolando Pardo , Skip Moosang

Oct 28, 2021

Williamson Buick GMC responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our service team, and we are thrilled to know our staff went above and beyond to identify and fix the problem with your vehicle. If you have any additional comments and/or questions, please feel free to contact us directly!

October 26, 2021

Dealership Rating
Employee Rating

Williamson Cadillac and GMC never fails to amaze me with there outstanding customer service. They go above and beyond to keep my family safe and informed. More

by SPLLERANDI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rolando Pardo , Skip Moosang

Oct 29, 2021

Williamson Buick GMC responded

Thank you so much for this fantastic review. We appreciate you taking the time to share your experience and for allowing us to show you how we handle guests at our dealership. If you should have any questions please don’t hesitate to reach out. Otherwise we wish you miles of happy driving. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 15, 2021

Dealership Rating
Employee Rating

Great server ever- by the way this is my first time and they exceded my expertises More

by Alexcfg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: I forgot the name of the service guy

Oct 18, 2021

Williamson Buick GMC responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 14, 2021

Dealership Rating
Employee Rating

Williamson has the best team of mechanics and service advisers in all of South Florida. They are always attentive and honest in regards to any repairs on my vehicles. More

by SPLLERANDI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rolando Pardo , Skip Moosang

Sep 15, 2021

Williamson Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 02, 2021

Dealership Rating
Employee Rating

Williamson Automotive is the best dealer in town. They are always cordial and courteous. They always do a great job to inform me of the status of my vehicles. More

by SPLLERANDI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rolando Pardo , Skip Moosang

Aug 05, 2021

Williamson Buick GMC responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 29, 2021

Dealership Rating
Employee Rating

Always reliable service by first class professionals is the ever present standard at Williamson. For these reasons and many others we have been loyal customers for over 30 years!! More

by RON@TCCINSURANCE.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Beny Ledesma, Rolando Pardo , Mickey Barrios, Skip Moosang, Jeff Rogers

Jul 02, 2021

Williamson Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 08, 2021

Dealership Rating
Employee Rating

Best service team I have ever come across,Keep exceeding Best service team I have ever come across, Keep exceeding your customers expectations!! Great job to all your service team members and special menti More

by Nelsonporrua
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Rolando Pardo , Mickey Barrios

Jun 11, 2021

Williamson Buick GMC responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

April 10, 2021

Dealership Rating
Employee Rating

Mike McKesson is the bomb. It’s nice to deal with someone who knows their stuff, amazing. From start to finish he stayed on top of my service. Thanks Mike More

by brian808
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 13, 2021

Williamson Buick GMC responded

Thank you for your great review, ! We're glad to have on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

April 06, 2021

Dealership Rating
Employee Rating

All is good on service area , great attention and very professional. Time waiting was reasonably and I received call when service has been done and give explanation More

by JGBETHENCOURT2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea, Erik Fernandez, Richard Loero, Rolando Pardo, Stephanie Reyno, John Varela , Mickey Barrios, Carlos Gomara, Skip Moosang

Apr 09, 2021

Williamson Buick GMC responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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