Juan Vazquez | Page 30

Thank you for your amazing customer service . 2nd time here and I’m impressed! You answered my question to the point of my understanding about my car. It made sense. here and I’m impressed! You answered my question to the point of my understanding about my car. It made sense. More

by KOCHAN_DONNA Verified Customer Verified Customer

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We purchased a remote start as a Christmas gift for our son. I worked with Louis and made sure we would be set to have installed on Monday, December 28th as he does not live here but he bought his car ther son. I worked with Louis and made sure we would be set to have installed on Monday, December 28th as he does not live here but he bought his car there. He was so surprised and happy with this Christmas gift as he always gives us such thoughtful gifts. I had paid for it months before and we called the Saturday prior to confirm and also add an oil change. The Service Team said they could not do both in one day so we decided the car start would be installed on Monday and the oil change Tuesday. My son took off work. Tuesday afternoon we go pick up the car and after 40 minutes he comes out. I am so excited for him when he tells me that they never installed the remote start. They forgot. The car was there for two days with multiple calls to confirm. My son had to get back home and I was left standing in the parking lot feeling so bad for my son. I had to go in and wait for a refund of over $500 that I still don’t have. To say we were disappointed would be an understatement. We have purchased cars there before and were proud when our son bought his there. We have no gift for our son and his reply was, “it’s the thought that counts” I wish Oak Lawn Toyota would have thought to do what they said they would and wonder how they looked at that car for two days and gave it no thought. Heartbreaking! More

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The service waz so good and fast its waz a Reasonable waiting time for customer service they were very nice they were very nice and the worker I could see how hard they were working to do the job thank y waiting time for customer service they were very nice they were very nice and the worker I could see how hard they were working to do the job thank you for the subs More

by Amman_chicago Verified Customer Verified Customer

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The Oak Lawn toyota team are wonderful. Everyone is so friendly, happy, positive, and just doing a great job all day long. They don't make people like this or dealerships like this anymore. friendly, happy, positive, and just doing a great job all day long. They don't make people like this or dealerships like this anymore. More

by Cgasieni Verified Customer Verified Customer

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Purchased all my vehicles at this dealer for 30+ years. Completely satisfied. I have also serviced them here, knowing I can count on fair, honest work. Completely satisfied. I have also serviced them here, knowing I can count on fair, honest work. More

by LisaK Verified Customer Verified Customer

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They were fast .curious i felt like a customer who was being taken well care of ,the service representative was detailed about what needed and only offered services that I only needed. being taken well care of ,the service representative was detailed about what needed and only offered services that I only needed. More

by Barry.ferguso Verified Customer Verified Customer

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Went in for an oil change and new battery. Service was quick and efficient. Was able to socially distance in the waiting room that was very clean. quick and efficient. Was able to socially distance in the waiting room that was very clean. More

by coppenlander Verified Customer Verified Customer

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Excellent service. Very professional, honest and friendly staff. Reasonable price. Efficient service. Practice social distancing and required face mask in and out of the office. staff. Reasonable price. Efficient service. Practice social distancing and required face mask in and out of the office. More

by Roger Verified Customer Verified Customer

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Great service everyone is nice all the time I will be coming back even though I didn’t purchase my car there good people good coming back even though I didn’t purchase my car there good people good More

by Marlenescott2 Verified Customer Verified Customer

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Friendly, clean, distanced. Informed by dealer of service due. Easy to schedule, accommodated a slightly late arrival by me without complaint. Very happy. Will continue to use. due. Easy to schedule, accommodated a slightly late arrival by me without complaint. Very happy. Will continue to use. More

by FREDERICKAKERN Verified Customer Verified Customer

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