Juan Vazquez
Juan Vazquez at Oak Lawn Toyota

Juan Vazquez | Page 29

Service Manager

Oak Lawn Toyota

4320 W 95th St
Oak Lawn, IL 60453

Contact Me
4.5
365 Reviews

Languages Spoken

Spanish Spanish

4.5

365 Reviews

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365 Reviews of Juan Vazquez

February 24, 2021

Dealership Rating
Employee Rating

I came in on Monday to get my flat tire fixed —- unfortunately Toyota had a system computer outage so I wasn’t able to get the tire fixed. BUT Juan checked my tire pressure in ALL 4 tires and put ai More

by SLMFEB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daniel Schnur

Feb 25, 2021

Oak Lawn Toyota responded

Thank you for your very kind review! We're happy to hear that Juan and the team were able to help despite the technical issues. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

February 16, 2021

Dealership Rating
Employee Rating

The service there is always excellent. And the employees as well. Always greeted when arriving. I’m always satisfied with the service there. Thank you! More

by AGARCIA128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Stadler, Sal Gaeta, Joseph Cassello , Patryk Kilch, Frank Nash, John Richerme, Daniel Schnur

Feb 16, 2021

Oak Lawn Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Juan Vazquez, Service Manager

February 04, 2021

Dealership Rating
Employee Rating

Best Toyota dealership ever! I will continue to purchase my cars from Oak Lawn Toyota and spread the word that they know how to service their customers. More

by ED P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Spee, Joseph Cassello , Mark Girlich

Feb 04, 2021

Oak Lawn Toyota responded

Wow! Thank you so much for this great five-star review, Ed! Thanks for choosing Oak Lawn Toyota and helping to share the word about us. We’re here for you anytime! Juan Vazquez, Service Manager

February 03, 2021

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Employee Rating

They always assist me immediately and service is quick! I only come to this store. Keep up the great work and I will see you soon for another new vehicle. More

by CTONY23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Stadler, Sal Gaeta, Joseph Cassello , Patryk Kilch, Daniel Schnur

Feb 03, 2021

Oak Lawn Toyota responded

We appreciate your business and our team looks forward to serving you again soon! Juan Vazquez, Service Manager

January 27, 2021

Dealership Rating
Employee Rating

The maintenance department was great answered all my question and the service was great. The sitting room was clean. I was in and out in 30 min More

by KIMR_SPAIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Stadler, Sal Gaeta, Joseph Cassello , Patryk Kilch

Jan 27, 2021

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota, your feedback and rating mean a lot to us. We thank you for this awesome, five-star review. We're glad we were able to help, and we hope to see you again! Juan Vazquez, Service Manager

January 16, 2021

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Employee Rating

I’ve been going here for the last 11yrs to buy and service my vehicles and it’s been great always clean and great service. More

by MALANDRINA_SONIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 17, 2021

Oak Lawn Toyota responded

Sonia, We appreciate your business and our team looks forward to serving you again soon! Thank you for being a loyal 11 year Oak Lawn customer Juan Vazquez, Service Manager

January 13, 2021

Dealership Rating
Employee Rating

Had to take my 2020 Toyota RAV4 hybrid in for a recall Had to take my 2020 Toyota RAV4 hybrid in for a recall and a technical service bulletin repair. This was a big job they had to replace the front sus More

by tbas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joseph Cassello

Jan 14, 2021

Oak Lawn Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you on your recall, and we are thrilled that you found your experience with us to be a positive one at Oak Lawn Toyota. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

January 13, 2021

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Employee Rating

This is my second review. When I asked my service technician if he heard/read my first review, he stated no. It’s important that the review is shared with the technician/manager. Keith was very prof More

by beverleygrier
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Keith Stadler

Jan 14, 2021

Oak Lawn Toyota responded

Beverley, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind reaching out to us so that we can speak directly, we’d love to address your concerns in detail. Juan Vazquez, Service Manager

January 09, 2021

Dealership Rating
Employee Rating

Everything was great, service was top notch. Just one complaint, rude inconsiderate people in the waiting room, talking loudly on the phone and another person sucking there teeth. Management needs to rem More

by LEJSK25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Stadler, Joseph Cassello , Daniel Schnur

Jan 09, 2021

Oak Lawn Toyota responded

Thank you for taking the time to leave us this feedback. We're very sorry to hear that you didn't have the best experience while waiting for service. However, we are glad to hear that your service was top-notch. We thank you for your business, and hope to see you again soon! Juan Vazquez, Service Manager

January 07, 2021

Dealership Rating
Employee Rating

Great service department, Fast and efficient. Never have a problem getting evening appointments, everyone friendly and professional. I'm glad I chose Toyota model chr More

by AIELLOANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 07, 2021

Oak Lawn Toyota responded

Thanks for sharing your thoughts about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

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