Juan Vazquez
Juan Vazquez at Oak Lawn Toyota

Juan Vazquez | Page 34

Service Manager

Oak Lawn Toyota

4320 W 95th St
Oak Lawn, IL 60453

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4.3
367 Reviews

Languages Spoken

Spanish Spanish

4.3

367 Reviews

Write a Review

367 Reviews of Juan Vazquez

August 14, 2020

Dealership Rating
Employee Rating

Great job fast service, glad to have Toyota certified tech doing the maintenance , they even inspected car and found another issue covered by the warranty More

by r.ekhart
Recommend Dealer
Yes

Other Employees Tagged: Keith Stadler, Sal Gaeta, Joseph Cassello , Patryk Kilch, Frank Nash, John Richerme, Daniel Schnur

Aug 15, 2020

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again! Juan Vazquez, Service Manager

August 09, 2020

Dealership Rating
Employee Rating

Oak Lawn Toyota is the best in town. They make me feel like family. I came in to make an appointment for brake pads. They were able to take me when I came in and they finished within the hour. Good job! More

by pameladenise327
Recommend Dealer
Yes

Other Employees Tagged: Joseph Cassello

Aug 10, 2020

Oak Lawn Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

July 27, 2020

Dealership Rating
Employee Rating

Bad experience, went to the dealership 3 times for the same problem. Terrible experience waiting time was 6 hours and was not compensated for anything by management More

by Marymartin0613
Recommend Dealer
No

Other Employees Tagged: Joseph Cassello

Aug 13, 2020

Oak Lawn Toyota responded

Hi Mary, Thank you so much for reaching out and bringing this to our attention as your happiness and faith in Oak Lawn Toyota are of the utmost importance. I'm so sorry that you had to wait that long for your car to be repaired but we truly don't want to sacrifice quality by rushing our mechanics. Thank you for choosing Oak Lawn Toyota and we hope to see you again in the future. Juan Vazquez, Service Manager

July 23, 2020

Dealership Rating
Employee Rating

It is near house and take it easy to go there. They have system to take care then make it fast and I feel drive safe after service. More

by thavalrut_n
Recommend Dealer
Yes

Other Employees Tagged: Keith Stadler, Sal Gaeta, Joseph Cassello , Patryk Kilch, Frank Nash, John Richerme, Daniel Schnur

Jul 24, 2020

Oak Lawn Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Oak Lawn Toyota. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

July 17, 2020

Dealership Rating
Employee Rating

Excellent service providers!!!From the time I ordered Excellent service providers!!! From the time I ordered car parts until the mechanics diagnosed my car, everyone was empathic and courteous. I really More

by fayokocha
Recommend Dealer
Yes

Other Employees Tagged: Keith Stadler, Sal Gaeta, Joseph Cassello , Patryk Kilch

Jul 17, 2020

Oak Lawn Toyota responded

Hello, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vasques, Service Manager

July 16, 2020

Dealership Rating
Employee Rating

Excellent response to my needs....very helpful in providing a vehicle while my van was recalled due to fuel pump.Juan service manager was awesome getting me taken care of...Frank Nash followed throug More

by RHARLEYTEACHER
Recommend Dealer
Yes

Other Employees Tagged: Bob Spee , Frank Nash

Jul 17, 2020

Oak Lawn Toyota responded

Hello, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Juan Vasques, Service Manager

July 14, 2020

Dealership Rating
Employee Rating

I went in to get an oil change and the premium check up, and it went well. The service was fast and efficient. They also notified me that my car is in good health. More

by Dashaun
Recommend Dealer
Yes

Other Employees Tagged: Keith Stadler, Sal Gaeta, Joseph Cassello , Patryk Kilch, Frank Nash, John Richerme, Daniel Schnur

Jul 15, 2020

Oak Lawn Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vasques, Service Manager

July 09, 2020

Dealership Rating
Employee Rating

I've been a valued customer at OLT since the mid 1990s. Toyota, in general has proven that there is a such thing as reliable transpotation. Thank you Toyota and the Toyota team at Oak Lawn Toyota. More

by cameronathornton
Recommend Dealer
Yes

Other Employees Tagged: Keith Stadler, Sal Gaeta, Joseph Cassello , Patryk Kilch, Frank Nash, John Richerme, Daniel Schnur

Jul 10, 2020

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Juan Vasques, Service Manager

July 08, 2020

Dealership Rating
Employee Rating

Great customer service, Keith was awesome at getting my vehicle serviced. The Mgr. Juan followed up to check on my experience and asked if I needed anything else. He also updated me on a previous inquiry I More

by MURPHY.LORI84
Recommend Dealer
Yes

Other Employees Tagged: Jason Stoit, Keith Stadler , Jack Makselan, McShane

Jul 08, 2020

Oak Lawn Toyota responded

Thank you, Lori, for choosing Oak Lawn Toyota, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Juan Vasques, Service Manager

June 28, 2020

Dealership Rating
Employee Rating

The sales manager I trust Steve Hertogs the sales people are great and show concern, very professional and patient. I returned to re-lease 2020 highlander. very hap More

by LOIS1097
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Stoit, Steve Hertogs , Vito Dinella

Jun 29, 2020

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with Steve. We're glad to hear we delivered such a great experience! Enjoy your 2020 Highlander. John Carnivele, General Manager

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