Juan Vazquez
Juan Vazquez at Oak Lawn Toyota

Juan Vazquez | Page 34

Service Manager

Oak Lawn Toyota

4320 W 95th St
Oak Lawn, IL 60453

Contact Me
4.5
365 Reviews

Languages Spoken

Spanish Spanish

4.5

365 Reviews

Write a Review

365 Reviews of Juan Vazquez

July 27, 2020

Dealership Rating
Employee Rating

Bad experience, went to the dealership 3 times for the same problem. Terrible experience waiting time was 6 hours and was not compensated for anything by management More

by Marymartin0613
Recommend Dealer
No

Other Employees Tagged: Joseph Cassello

Aug 13, 2020

Oak Lawn Toyota responded

Hi Mary, Thank you so much for reaching out and bringing this to our attention as your happiness and faith in Oak Lawn Toyota are of the utmost importance. I'm so sorry that you had to wait that long for your car to be repaired but we truly don't want to sacrifice quality by rushing our mechanics. Thank you for choosing Oak Lawn Toyota and we hope to see you again in the future. Juan Vazquez, Service Manager

Jul 27, 2020

Oak Lawn Toyota responded

Hi Mary, Thank you so much for reaching out and bringing this to our attention as your happiness and faith in Oak Lawn Toyota are of the utmost importance. I'm so sorry that you had to wait that long for your car to be repaired but we truly don't want to sacrifice quality by rushing our mechanics. I have added a free oil change and tire rotation to your account and we will be sure your vehicle is running in top shape next time you are in for your appointment. If there is more that I can do for you, please let me know. Thank you again for your honest assessment, Christina Wonais Customer Service

Aug 03, 2020

Oak Lawn Toyota responded

Hi Mary, Thank you for your response. When you're ready, there will still be an oil change waiting for you. If there's anything else I can do for you in the meantime, please let me know. Thank you, Christina

Aug 03, 2020

Marymartin0613 responded

I dont need tire rotation i have insurance o my tires + free rotation

July 23, 2020

Dealership Rating
Employee Rating

It is near house and take it easy to go there. They have system to take care then make it fast and I feel drive safe after service. More

by thavalrut_n
Recommend Dealer
Yes

Other Employees Tagged: Keith Stadler, Sal Gaeta, Joseph Cassello , Patryk Kilch, Frank Nash, John Richerme, Daniel Schnur

Jul 24, 2020

Oak Lawn Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Oak Lawn Toyota. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

July 17, 2020

Dealership Rating
Employee Rating

Excellent service providers!!!From the time I ordered Excellent service providers!!! From the time I ordered car parts until the mechanics diagnosed my car, everyone was empathic and courteous. I really More

by fayokocha
Recommend Dealer
Yes

Other Employees Tagged: Keith Stadler, Sal Gaeta, Joseph Cassello , Patryk Kilch

Jul 17, 2020

Oak Lawn Toyota responded

Hello, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vasques, Service Manager

July 16, 2020

Dealership Rating
Employee Rating

Excellent response to my needs....very helpful in providing a vehicle while my van was recalled due to fuel pump.Juan service manager was awesome getting me taken care of...Frank Nash followed throug More

by RHARLEYTEACHER
Recommend Dealer
Yes

Other Employees Tagged: Bob Spee , Frank Nash

Jul 17, 2020

Oak Lawn Toyota responded

Hello, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Juan Vasques, Service Manager

July 14, 2020

Dealership Rating
Employee Rating

I went in to get an oil change and the premium check up, and it went well. The service was fast and efficient. They also notified me that my car is in good health. More

by Dashaun
Recommend Dealer
Yes

Other Employees Tagged: Keith Stadler, Sal Gaeta, Joseph Cassello , Patryk Kilch, Frank Nash, John Richerme, Daniel Schnur

Jul 15, 2020

Oak Lawn Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vasques, Service Manager

July 09, 2020

Dealership Rating
Employee Rating

I've been a valued customer at OLT since the mid 1990s. Toyota, in general has proven that there is a such thing as reliable transpotation. Thank you Toyota and the Toyota team at Oak Lawn Toyota. More

by cameronathornton
Recommend Dealer
Yes

Other Employees Tagged: Keith Stadler, Sal Gaeta, Joseph Cassello , Patryk Kilch, Frank Nash, John Richerme, Daniel Schnur

Jul 10, 2020

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Juan Vasques, Service Manager

July 08, 2020

Dealership Rating
Employee Rating

Great customer service, Keith was awesome at getting my vehicle serviced. The Mgr. Juan followed up to check on my experience and asked if I needed anything else. He also updated me on a previous inquiry I More

by MURPHY.LORI84
Recommend Dealer
Yes

Other Employees Tagged: Jason Stoit, Keith Stadler , Jack Makselan, McShane

Jul 08, 2020

Oak Lawn Toyota responded

Thank you, Lori, for choosing Oak Lawn Toyota, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Juan Vasques, Service Manager

June 28, 2020

Dealership Rating
Employee Rating

The sales manager I trust Steve Hertogs the sales people are great and show concern, very professional and patient. I returned to re-lease 2020 highlander. very hap More

by LOIS1097
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Stoit, Steve Hertogs , Vito Dinella

Jun 29, 2020

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with Steve. We're glad to hear we delivered such a great experience! Enjoy your 2020 Highlander. John Carnivele, General Manager

June 28, 2020

Dealership Rating
Employee Rating

Always thorough professional, accurate, nice, timely and like family. The waiting area is always very clean the cashiers are very friendly accurate and quick and It is very comfortable More

by jazzyladypro
Recommend Dealer
Yes
Jun 29, 2020

Oak Lawn Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vasques, Service Manager

June 26, 2020

Dealership Rating
Employee Rating

BEST DEALER AND PEOPLE TO DO BUSINEES FRIENDLY AND HONEST PEOPLE-THEY ARE THE BEST MY FAMILY DO BUSINEES WHIT THIS CO FOR AROUND 30 YEARS I AM GLAD TO BE A CUSTUMER OF TOYOTA OAK LAWN. More

by GFV1025
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 28, 2020

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Juan Vasques, Service Manager

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