I had an excellent experience purchasing my new car.
From the moment I walked in, the team was friendly, knowledgeable, and truly focused on helping me find the right vehicle. They explained everything
From the moment I walked in, the team was friendly, knowledgeable, and truly focused on helping me find the right vehicle. They explained everything clearly, answered all of my questions, and never made me feel pressured.
The financing process was quick and straightforward, and the car was spotless and ready to go when I arrived. Overall, it was one of the easiest car-buying experiences I’ve ever had. I highly recommend this dealership to anyone looking for quality service and a great selection of vehicles. My salesperson Juda Shamay was professional, patient, and extremely helpful throughout the entire process. They took the time to understand what I needed, walked me through all my options, and made sure I felt confident in my decision.
The entire experience—from test-driving to financing—was smooth and stress-free. I’m thrilled with my new car and truly appreciate the outstanding customer service.
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by sandra26121
Nov 25, 2025 -
Crest Cadillac responded
Thank you for this wonderful review! We're thrilled you had such a positive experience with our team. It's great to hear that our staff provided clear explanations without pressure, and that the financing process was smooth and efficient. We're so happy everything from the test drive to pickup exceeded your expectations. Enjoy your new vehicle, and thank you for choosing Crest Cadillac!
I always have a great experience with Logan my Cadillac
service provider in Frisco:-) Attention to detail and goes above and beyond for me!
service provider in Frisco:-) Attention to detail and goes above and beyond for me!
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by BAKER.KRISTEN09
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Logan
Nov 21, 2025 -
Crest Cadillac responded
Thank you for the wonderful feedback! We're thrilled to hear about your excellent experiences at Crest Cadillac. It's great to know our team's attention to detail and extra effort exceeds your expectations. We appreciate your loyalty and look forward to continuing to provide exceptional service.
Crest Cadillac Frisco is a great place to buy a Cadillac
my wife and I have bought 2 all electric Cadillac Lyriqs from Douglas. He has been awesome to work with. He treats us like family. The service dep
my wife and I have bought 2 all electric Cadillac Lyriqs from Douglas. He has been awesome to work with. He treats us like family. The service department is also great alway available for us and keeps us updated with our services while our cars are being serviced.
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by LAMONTFORD
Verified Customer
Verified Customer
Service Price Transparency
Nov 19, 2025 -
Crest Cadillac responded
Thank you for your wonderful feedback! We're delighted to hear about your positive experience with your two electric Lyriqs and that Douglas has provided exceptional service, making you feel like family. We're also thrilled that our service department has kept you well-informed and available when needed. Thank you for choosing Crest Cadillac and sharing your experience!
The service manager listens to my concerns, on time
service, great job, very polite and friendly.
service, great job, very polite and friendly.
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by Ldaberbach
Verified Customer
Verified Customer
Service Price Transparency
Nov 13, 2025 -
Crest Cadillac responded
We are glad to hear about your positive experience with our team. Your feedback about our service manager taking the time to listen to your concerns means a great deal to us. We understand how important it is to feel heard and valued when you visit us. It's wonderful to know that we delivered timely service while maintaining the polite and friendly approach you deserve. Your kind words about the quality of work performed reflect the high standards we strive to meet every day. Thank you for taking the time to share your experience.
Juda, not only sold a vehicle, we stablished a
relationship, THANK YOU FOR BEING A GREAT PERSON, not only trying to sell us a vehicle
Beyond a great experience, unexpected a very pleaseant, p
relationship, THANK YOU FOR BEING A GREAT PERSON, not only trying to sell us a vehicle
Beyond a great experience, unexpected a very pleaseant, proffesional, courteous and willing to have a deal
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by ozzrod80
Verified Customer
Verified Customer
Nov 07, 2025 -
Crest Cadillac responded
We are pleased to hear about your wonderful experience with us. Building genuine relationships with our customers means everything to us, and we're thrilled that you felt such a strong connection during your visit. Your kind words about receiving exceptional service that went beyond just a vehicle purchase truly reflect what we strive for every day. It's heartwarming to know that you found our team to be pleasant, professional, and courteous throughout the entire process. We're grateful for customers like you who take the time to share their positive experiences. Thank you for choosing Crest Cadillac, and we look forward to continuing this relationship for years to come.
Had a wonderful car buying experience!
Everyone was super nice and went above and beyond!
Everyone was super nice and went above and beyond!
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by BRITTANY.BONE
Verified Customer
Verified Customer
Nov 07, 2025 -
Crest Cadillac responded
Thank you for sharing your wonderful experience with us! We are thrilled to hear that you had such a positive car buying journey. It means so much to know that our team made you feel welcome and provided exceptional service that exceeded your expectations. Your kind words about everyone being nice and going the extra mile truly brighten our day. We take great pride in creating memorable experiences for our customers, and it sounds like we achieved that goal with you. We appreciate you taking the time to share your feedback and look forward to serving you again in the future.
Crest Cadillac has consistently provided phenomenal
Customer Service since the purchase of my vehicle in 2024. Jenny Joseph was my Salesperson. She did a great job in helping me select the right vehi
Customer Service since the purchase of my vehicle in 2024. Jenny Joseph was my Salesperson. She did a great job in helping me select the right vehicle for me. Juda, Bret, Bryan, Monica and Pedro have also been wonderful.
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by marthagunn3
Service Price Transparency
Nov 05, 2025 -
Crest Cadillac responded
We are thrilled to hear about your consistently excellent experience with our team since your vehicle purchase. It sounds like Jenny provided outstanding guidance in helping you find the perfect vehicle to meet your needs. We truly value your recognition of our dedicated staff members who have made your experience wonderful. Your feedback about the exceptional customer service you have received means so much to us at Crest Cadillac. We are committed to maintaining these high standards and continuing to provide the quality service you deserve.
Fast efficient friendly service delivering my new CT5.
This is my second lease with Crest. Juda and Austin provided top notch service and The GM s brother delivered the car!
This is my second lease with Crest. Juda and Austin provided top notch service and The GM s brother delivered the car!
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by JVECCHIO0
Verified Customer
Verified Customer
Oct 29, 2025 -
Crest Cadillac responded
Thank you for your review and for choosing us for your second lease experience. We are delighted to hear that you found our service to be quick, effective, and welcoming during your CT5 delivery. It means so much to us that you returned for another lease, which speaks volumes about your trust in our team. We are thrilled that our staff provided you with excellent service throughout the process, and we are pleased that the personal touch of having the vehicle delivered directly to you made your experience even more special. Your loyalty and positive feedback truly make our day, and we look forward to serving you again in the future.
Great service, very helpful staff, amazing product.
I am glad i chose crest cadillac to find my new car
I am glad i chose crest cadillac to find my new car
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by RUSKI_MARK
Verified Customer
Verified Customer
Oct 10, 2025 -
Crest Cadillac responded
We are happy to hear about your positive experience with our team and vehicles. Your kind words about our helpful staff and the quality of our products truly mean a lot to us. We deeply respect customers like you who take the time to share their experience, and we are thrilled that you found exactly what you were looking for when choosing your new car. Thank you for trusting us with such an important decision.
Salesman was very helpful and friendly and the dealership
was very nice and clean great experience
was very nice and clean great experience
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by brandyhelm
Verified Customer
Verified Customer