Judy Patureau | Page 3

I spent a week shopping around for a Lexus TX and spoke with many dealerships, but the team at Westside Lexus is on another level. My experience started with Jennie, who was incredibly helpful in breaking with many dealerships, but the team at Westside Lexus is on another level. My experience started with Jennie, who was incredibly helpful in breaking down the different RX trims while I was still deciding. When I moved forward with the TX, John made it the smoothest transaction I’ve ever had. He was straightforward, efficient, and truly respected my time. Finally, Judy in finance was fantastic—she broke everything down clearly and made the paperwork seamless. This is how car buying should be! More

by Aous Al nima Verified Customer Verified Customer

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John was pleasant and very helpful. He explained the process and he helped me through every step. Westside provides knowledgeable and friendly staff in a safe and very nice environment. He explained the process and he helped me through every step. Westside provides knowledgeable and friendly staff in a safe and very nice environment. More

by CRoth0229 Verified Customer Verified Customer

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Shekhar is the reason I’ve been coming to your dealership for all these years and part of me wanted to do one more deal with him before he retires! for all these years and part of me wanted to do one more deal with him before he retires! More

by jimgray1111 Verified Customer Verified Customer

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Ms Nellie was Very. Professional,knowledgeable, friendly and engaged with my needs for a black SUV. Professional,knowledgeable, friendly and engaged with my needs for a black SUV. More

by cynthiajonesalle Verified Customer Verified Customer

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Joe demonstrated exceptional knowledge and was extremely helpful throughout my experience. They patiently answered all my questions about the vehicle and went above and beyond to accommodate my challenging helpful throughout my experience. They patiently answered all my questions about the vehicle and went above and beyond to accommodate my challenging work schedule. During my recent experience, Judy demonstrated remarkable attention to detail and a deep understanding of financial procedures. She patiently guided me through each step, ensuring that all paperwork was completed accurately and efficiently. Her ability to explain complex financial concepts in a clear and approachable manner made the process much less stressful. More

by mines2012 Verified Customer Verified Customer

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Our experience with the finance department was the worst. After we were told to wait for the finance department a lady comes in. Her name is Judy Patureau she calles my name name and without introducing he After we were told to wait for the finance department a lady comes in. Her name is Judy Patureau she calles my name name and without introducing herself not even saying the greeting of the day she starts walking towards the cubicle sits down and tells us that we needed to put a down-payment to get the vehicle. While she talks to us she gives us a negative and derogatory look and at this point I tried to ask for other alternatives but again very unprofessional with the same derogatory look she says no. After this I started asking for other alternatives but at this point the lady turned her head away and started looking at my wife with the same unprofessional and derogatory demeanor and that's when my wife said it was time for us to leave. No only we felt disappointment because the lack of options that were given to us but we also felt disrespected. We drove two hours from College Station expecting good customer service. After that we drove a little under an hour further and went to Clear Lake Lexus and got the new vehicle with excellent customer service. Thanks. More

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I had a fantastic experience at the dealership. The staff was friendly, and Shannon George was especially invaluable during my vehicle purchase. The young lady in finance was also very helpful, cle The staff was friendly, and Shannon George was especially invaluable during my vehicle purchase. The young lady in finance was also very helpful, clearly explaining everything. Overall, it was an enjoyable experience! More

by sccc28phd Verified Customer Verified Customer

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It was the best experience my wife and I have had at any dealership. The long wait for the vehicle was well worth it and Rick & Ben kept us updated along the way in every way they could. Rick & Ben were ve dealership. The long wait for the vehicle was well worth it and Rick & Ben kept us updated along the way in every way they could. Rick & Ben were very professional and patient to work with, and extremely knowledgeable regarding all aspects of each vehicle/model we looked at. HIGHLY recommend working with Ben & Rick @ Westside Lexus! More

by aj.williams Verified Customer Verified Customer

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Chose this dealership as I used in the past and had excellent service from sales to service including collision center. However, was disappointed with the salesman and the Sales department this time s excellent service from sales to service including collision center. However, was disappointed with the salesman and the Sales department this time so would not recommend. My purchase was a cash buy so maybe not using their financing resulted in poor sales service? More

by Paree Verified Customer Verified Customer

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Very quick and professional. Nicholas, our sales person, prepared all the paperwork and then just signed and drove out. Great buying experience Nicholas, our sales person, prepared all the paperwork and then just signed and drove out. Great buying experience More

by HARLIN.BRYANT Verified Customer Verified Customer

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