Judy Patureau | Page 4

Our experience with the finance department was the worst. After we were told to wait for the finance department a lady comes in. Her name is Judy Patureau she calles my name name and without introducing he After we were told to wait for the finance department a lady comes in. Her name is Judy Patureau she calles my name name and without introducing herself not even saying the greeting of the day she starts walking towards the cubicle sits down and tells us that we needed to put a down-payment to get the vehicle. While she talks to us she gives us a negative and derogatory look and at this point I tried to ask for other alternatives but again very unprofessional with the same derogatory look she says no. After this I started asking for other alternatives but at this point the lady turned her head away and started looking at my wife with the same unprofessional and derogatory demeanor and that's when my wife said it was time for us to leave. No only we felt disappointment because the lack of options that were given to us but we also felt disrespected. We drove two hours from College Station expecting good customer service. After that we drove a little under an hour further and went to Clear Lake Lexus and got the new vehicle with excellent customer service. Thanks. More

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I had a fantastic experience at the dealership. The staff was friendly, and Shannon George was especially invaluable during my vehicle purchase. The young lady in finance was also very helpful, cle The staff was friendly, and Shannon George was especially invaluable during my vehicle purchase. The young lady in finance was also very helpful, clearly explaining everything. Overall, it was an enjoyable experience! More

by sccc28phd Verified Customer Verified Customer

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It was the best experience my wife and I have had at any dealership. The long wait for the vehicle was well worth it and Rick & Ben kept us updated along the way in every way they could. Rick & Ben were ve dealership. The long wait for the vehicle was well worth it and Rick & Ben kept us updated along the way in every way they could. Rick & Ben were very professional and patient to work with, and extremely knowledgeable regarding all aspects of each vehicle/model we looked at. HIGHLY recommend working with Ben & Rick @ Westside Lexus! More

by aj.williams Verified Customer Verified Customer

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Chose this dealership as I used in the past and had excellent service from sales to service including collision center. However, was disappointed with the salesman and the Sales department this time s excellent service from sales to service including collision center. However, was disappointed with the salesman and the Sales department this time so would not recommend. My purchase was a cash buy so maybe not using their financing resulted in poor sales service? More

by Paree Verified Customer Verified Customer

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Very quick and professional. Nicholas, our sales person, prepared all the paperwork and then just signed and drove out. Great buying experience Nicholas, our sales person, prepared all the paperwork and then just signed and drove out. Great buying experience More

by HARLIN.BRYANT Verified Customer Verified Customer

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WESTSIDE LEXUS IS THE BEST DEALERSHIP IN THE US! BEST CUSTOMER SRVICE AND BEST PRODUCT! BEST CUSTOMER SRVICE AND BEST PRODUCT! More

by JEANELLEN0 Verified Customer Verified Customer

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The best customer service in the U S! Best product too! Edwar was so helpful and attentive.! Best product too! Edwar was so helpful and attentive.! More

by JEANELLEN0 Verified Customer Verified Customer

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The dealership is bright and very clean. This is my 3rd vehicle here and MJ Blythe has been very pleasant and hospitable. Accommodated my request and had a very easy and smooth transaction This is my 3rd vehicle here and MJ Blythe has been very pleasant and hospitable. Accommodated my request and had a very easy and smooth transaction as always. Judy Patureau had all the documents prepared and was done expeditiously. Overall had the car ready in no time. More

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Shannon George has been the best salesman I've worked with to date. We were buying from out of town and Shannon made that process seamless. He was very patient, professional, responded quickly, and helpe with to date. We were buying from out of town and Shannon made that process seamless. He was very patient, professional, responded quickly, and helped us obtain a vehicle we love. The other departments were equally quick and efficient and we're thankful for everyone at Westside Lexus. 10 out of 10, would recommend. More

by NS Verified Customer Verified Customer

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We have always enjoyed working with Shekhar. We hope your service department is as good as he is in the sales department. We hope your service department is as good as he is in the sales department. More

by carolsbighouse Verified Customer Verified Customer

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