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545 Reviews of Judy Patureau
May 02, 2019
Excellent Service! I've been a customer of Westside Lexus for many years and I've always received excellent and friendly service. I have confidently recommended them to I've been a customer of Westside Lexus for many years and I've always received excellent and friendly service. I have confidently recommended them to others. More
by andglas
Verified CustomerOther Employees Tagged: Desmond Johnson, Christian
April 27, 2019
Very happy! Personnel was very polite and absolutely efficient through every step of the process. Excellent customer care that reached a higher standard beyond wh Personnel was very polite and absolutely efficient through every step of the process. Excellent customer care that reached a higher standard beyond what is expected. Will definitely be recommending to others. More
by KNIGHTHILDA
Other Employees Tagged: Tony Tomp
April 27, 2019
No pressure from sales staff Much more responsive on email communication than the other dealership. Friendly sales people and willing to give out honest answers. Very likely to co Much more responsive on email communication than the other dealership. Friendly sales people and willing to give out honest answers. Very likely to come back if I need another Lexus. More
by Wing
Other Employees Tagged: Jeff Jones
April 26, 2019
Excellent salesperson, great deal, Great experience, fantastic deal on 2006 Lexus ES 330. Jim Fikaris and finance office went out of their way to process the deal, no muss no fuss. I Great experience, fantastic deal on 2006 Lexus ES 330. Jim Fikaris and finance office went out of their way to process the deal, no muss no fuss. I highly recommend Jim and Westside Lexus. Best car buying experience I've ever had! More
by ROYMCOHEN
Other Employees Tagged: Jim Fikaris
April 20, 2019
First time Lexus buyer I have been looking for a pre-owned Lexus Gs350 for over a year now. I met Sales Consultant Ms. Chong Lee on my first visit to Westside Lexus. Du I have been looking for a pre-owned Lexus Gs350 for over a year now. I met Sales Consultant Ms. Chong Lee on my first visit to Westside Lexus. Due to previous budget restrictions and being a very particular customer I was never able to complete a purchase for a Lexus. Ms. Lee stuck with me through several vehicles that I was previously interested in but did not purchase. I recently started looking at a 2019 Toyota Avalon base model with options which was a very nice car. Ms. Lee advised me that I probably would not be happy with the Toyota coming from an Infiniti. I returned to Westside Lexus and met with Ms. Lee once again to look at the 2019 Lexus Es350. I had decided against the Gs350 due to possible discontinuation of this model. After one visit to a competitor Lexus dealership and some negotiations on both sides we came to an agreement for a new Lexus Es350. Thanks to Westside Lexus New car sales Manager/Finance Director Gerald Chomer, New car sales Manager Homer Hsu and Pre-owned Director Mr. Ty Stanberry for the amazing deal they gave me on the new vehicle and my trade-in vehicle. Financial Manager Ms. Judy Patureau was professional and explained all of my options on my vehicle purchase as well as matching the credit card down payment from a competitor Lexus dealership. Ms. Lee was patient and helpful during my whole car buying experience and treated me more like a friend than a customer. Ms. Lee always stated that whether I purchased a Lexus or a different brand she just wanted me to be happy about my purchase. Mr. Ty had the same pleasant and respectful attitude towards me throughout my vehicle purchase and trade-in needs in which I greatly respect him for. Recently I met Mr. Nam Pham who also was very helpful and informative during my new car purchase. (...And made me laugh) I am a completely satisfied Westside Lexus customer! I highly recommend anyone who is in the market for a new Lexus or a pre-owned Lexus/Any Make or Model to purchase from Westside Lexus/Chong Lee/Ty Stanberry/Nam Pham. More
by vtec32
Other Employees Tagged: Homer Hsu, Ty Stanberry, Chong Lee , Gerald Chomer, Nam Pham Five star rating
April 19, 2019
Nam Pham was very helpful Nam made my experience pleasant. Helped me get into the vehicle I wanted. I’m satisfied with my vehicle so far. Definitely recommend west side Lexus. Nam made my experience pleasant. Helped me get into the vehicle I wanted. I’m satisfied with my vehicle so far. Definitely recommend west side Lexus. More
by serrano0329
April 17, 2019
Amazing Experience Ben made me feel so much at home that, after going to other places, I came back to Westside to lease my RX350. Ben and his manager did everything poss Ben made me feel so much at home that, after going to other places, I came back to Westside to lease my RX350. Ben and his manager did everything possible to accommodate my needs and I am now the proud “lessee” of a brand new Lexus. Thank you! I highly recommend Ben and this dealership. More
by LACHANGO64
Other Employees Tagged: Homer Hsu, Ben Stephens
April 09, 2019
March & April 2019 Mr.Davis was awesome and treated me with so much respect and kindness. I like car but I loved the service I recieved which is why I ended up buying th Mr.Davis was awesome and treated me with so much respect and kindness. I like car but I loved the service I recieved which is why I ended up buying the car. More
by akelleh20
Other Employees Tagged: Steve Davis
April 09, 2019
RX 350 Purchase I came into Westside with a narrow search criteria on a RX 350. The team was very efficient with my time and we were able to get to an agreeable deal I came into Westside with a narrow search criteria on a RX 350. The team was very efficient with my time and we were able to get to an agreeable deal in record time. I was in and out very quickly. More
by co97531
Other Employees Tagged: Nam Pham
April 07, 2019
Amazing As Always Over the years I’ve come to appreciate the service that Westside Lexus provides. From the sales department to the cashiers in the Service department. Over the years I’ve come to appreciate the service that Westside Lexus provides. From the sales department to the cashiers in the Service department. Everyone one throughout the dealership are professional, have great attitudes and are very helpful. I purchased a truck last year from another dealership and am not receiving the same level of service I’ve become accustomed to. Even when having regular maintenance done. They don’t provide loaner cars and I feel the service managers are always trying to get me to do more than is needed. I decided right then and there that if I had a choice I would never purchase any vehicle unless it was a Lexus. Unfortunately, Lexus doesn’t have a truck series yet, but when they do I will be the first one in line. Recently, my valued service manager, Andrew Tran, gave me an honest answer to my question if it was time to turn in my 2 12 year old RX 350’s. Both having over 150K miles on them. Andrew explained that even though I took care of my cars, there are parts on my cars that are coming to the end of their life span. He explained both cars where getting to a point where they may start costing me more money than it would be worth unless I wanted to keep the cars. I decided to look at the pre-owned vechicles. My sales person, Clarence Keever, was VERY knowledgeable, patient and was able to answer all my questions I had. He helped me with pros and cons between a NX 300 and a RX 350. I NEVER felt pressured and he did a great job allowing me to make the decision that was right for me. I had some specific wants such as a white exterior, so my choices were limited. I did look at a few light silver ones but they just weren’t for me. I finally decided on purchasing a 2017 RX 350. They were more than fair with my trade ins of both my 2007’s. The 2017 was reasonably priced and had more bells and whistles then I know what to do with. Even though I knew Clarence’s shift was over at 4:00, he stayed until I was driving off the lot with my new car which was after 6:00. I never felt like he was racing me through the process and I even kept apologizing to him for keeping him. He was so nice and even took the time to go over EVERYTHING on the car. I really appreciated him doing this since I am older and not up to speed with what the newer cars have. I don’t want to forget mentioning Judy Patureau in the finance department. She too stayed overtime to help me. She was very thorough when explaining what I was signing and helped explain the different extended warranties. I appreciated her giving me her opinion and, as with Clarence, didn’t pressure me into making a quick decision or racing me out the door. Overall, I could not have had a better experience. If Lexus would come out with a work truck, I wouldnt even consider going anywhere else. Westside Lexus has a customer for life. More
by Patia
Other Employees Tagged: Clarence Keever, Andrew Tran
