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540 Reviews of Judy Patureau
April 19, 2019
Nam Pham was very helpful Nam made my experience pleasant. Helped me get into the vehicle I wanted. I’m satisfied with my vehicle so far. Definitely recommend west side Lexus. Nam made my experience pleasant. Helped me get into the vehicle I wanted. I’m satisfied with my vehicle so far. Definitely recommend west side Lexus. More
by serrano0329
Verified Customer
April 17, 2019
Amazing Experience Ben made me feel so much at home that, after going to other places, I came back to Westside to lease my RX350. Ben and his manager did everything poss Ben made me feel so much at home that, after going to other places, I came back to Westside to lease my RX350. Ben and his manager did everything possible to accommodate my needs and I am now the proud “lessee” of a brand new Lexus. Thank you! I highly recommend Ben and this dealership. More
by LACHANGO64
Other Employees Tagged: Homer Hsu, Ben Stephens
April 09, 2019
March & April 2019 Mr.Davis was awesome and treated me with so much respect and kindness. I like car but I loved the service I recieved which is why I ended up buying th Mr.Davis was awesome and treated me with so much respect and kindness. I like car but I loved the service I recieved which is why I ended up buying the car. More
by akelleh20
Other Employees Tagged: Steve Davis
April 09, 2019
RX 350 Purchase I came into Westside with a narrow search criteria on a RX 350. The team was very efficient with my time and we were able to get to an agreeable deal I came into Westside with a narrow search criteria on a RX 350. The team was very efficient with my time and we were able to get to an agreeable deal in record time. I was in and out very quickly. More
by co97531
Other Employees Tagged: Nam Pham
April 07, 2019
Amazing As Always Over the years I’ve come to appreciate the service that Westside Lexus provides. From the sales department to the cashiers in the Service department. Over the years I’ve come to appreciate the service that Westside Lexus provides. From the sales department to the cashiers in the Service department. Everyone one throughout the dealership are professional, have great attitudes and are very helpful. I purchased a truck last year from another dealership and am not receiving the same level of service I’ve become accustomed to. Even when having regular maintenance done. They don’t provide loaner cars and I feel the service managers are always trying to get me to do more than is needed. I decided right then and there that if I had a choice I would never purchase any vehicle unless it was a Lexus. Unfortunately, Lexus doesn’t have a truck series yet, but when they do I will be the first one in line. Recently, my valued service manager, Andrew Tran, gave me an honest answer to my question if it was time to turn in my 2 12 year old RX 350’s. Both having over 150K miles on them. Andrew explained that even though I took care of my cars, there are parts on my cars that are coming to the end of their life span. He explained both cars where getting to a point where they may start costing me more money than it would be worth unless I wanted to keep the cars. I decided to look at the pre-owned vechicles. My sales person, Clarence Keever, was VERY knowledgeable, patient and was able to answer all my questions I had. He helped me with pros and cons between a NX 300 and a RX 350. I NEVER felt pressured and he did a great job allowing me to make the decision that was right for me. I had some specific wants such as a white exterior, so my choices were limited. I did look at a few light silver ones but they just weren’t for me. I finally decided on purchasing a 2017 RX 350. They were more than fair with my trade ins of both my 2007’s. The 2017 was reasonably priced and had more bells and whistles then I know what to do with. Even though I knew Clarence’s shift was over at 4:00, he stayed until I was driving off the lot with my new car which was after 6:00. I never felt like he was racing me through the process and I even kept apologizing to him for keeping him. He was so nice and even took the time to go over EVERYTHING on the car. I really appreciated him doing this since I am older and not up to speed with what the newer cars have. I don’t want to forget mentioning Judy Patureau in the finance department. She too stayed overtime to help me. She was very thorough when explaining what I was signing and helped explain the different extended warranties. I appreciated her giving me her opinion and, as with Clarence, didn’t pressure me into making a quick decision or racing me out the door. Overall, I could not have had a better experience. If Lexus would come out with a work truck, I wouldnt even consider going anywhere else. Westside Lexus has a customer for life. More
by Patia
Other Employees Tagged: Clarence Keever, Andrew Tran
April 06, 2019
Happy I had a very good experience with Westside Lexus. The overall all team is very good and supported me till last step of car deal. Thanks to Shennon, I had a very good experience with Westside Lexus. The overall all team is very good and supported me till last step of car deal. Thanks to Shennon, Devid and Judy . More
by piyushpotey
Other Employees Tagged: Shannon George
April 02, 2019
Simplicity Ben is so helpful, kind, and patient! He worked to get exactly what I wanted and made the process way easier for me! I will definitely be back and alr Ben is so helpful, kind, and patient! He worked to get exactly what I wanted and made the process way easier for me! I will definitely be back and already recommended others to visit Ben! More
by CHRISTY.MARTIN3
Other Employees Tagged: Ben Stephens
April 02, 2019
Out of state customer Alex has always been so easy to work with. This is my third purchase from him. Second out of state. He always finds just what I want! Alex has always been so easy to work with. This is my third purchase from him. Second out of state. He always finds just what I want! More
by sarah34
Other Employees Tagged: Alex Winnicki
March 31, 2019
Great Experience Down to earth sales associates. No switch and bait tactics. Let them know your budget type of vehicle interested in and they will be realistic.. sales Down to earth sales associates. No switch and bait tactics. Let them know your budget type of vehicle interested in and they will be realistic.. sales associates are very knowledgeable of the vehicle, competition and options. Nice experience overall. thank you. More
by NR2019
Other Employees Tagged: Ben Stephens
March 28, 2019
Our experience with the Lexus dealer's staff; was excellent We knew what car we wanted to buy an brought all of the necessary documents to complete the transaction. We were treated very well and the entire pro We knew what car we wanted to buy an brought all of the necessary documents to complete the transaction. We were treated very well and the entire process was efficient and rewarding. A special thanks to Kyle Pender for guiding us so well and making our experience so pleasant. More
by jsmaniscalco
Other Employees Tagged: Kyle Pender
