"So went and traded my truck at honda of Cleveland on..."
So went and traded my truck at honda of Cleveland on 5/25/21 for a Acura rdx supposed to have everything worked out got there and went in to do the final paperwork and everything had changed. Extended warranty was more than they said then when I questioned them about it they said they could not do anything. Also they said the acura was in detail shop so when they finally bring it around its dirty and foot prints on the back seats. I would not recommend this place to anyone some if the sorriest service I have ever had in my life at a dealership. I also think there pretty shady with the whole bait and switch when it came time for the paperwork. Stay away from this place.
"We had the best experience possible working with Julia..."
We had the best experience possible working with Julia and purchasing our used Honda through this dealership. The general manager was extremelly easy to work with and gave us a fair and honest price for our trade in as well as our used vehicle. Julia was helpful and attentive and didn't try to oversell or upgrade our purchase but rather listened to what we needed and got us into exactly the car we wanted for the price we wanted. I highly recommend requesting her as your sales associate because she has the knowledge and professionalism to make your car buying experience easy and comfortable. Great place and people to work with- we will be going there for all our future vehicle purchases.
"Julia made me feel at home and important the whole time I..."
Julia made me feel at home and important the whole time I was there. I could not ask for a better saleswoman or better service. Not only did Julia make sure I was 100% happy with my purchase she even made sure the car was clean inside and out, I will continue to recommend Julia to anyone looking for a car.
Other Employees Tagged:
, Christian Ayala
"I had a great experience purchasing a new CRV at Honda of..."
I had a great experience purchasing a new CRV at Honda of Cleveland. This was my second vehicle purchased here. Everyone was polite and provided me with excellent customer service. I made several visits to the dealership before making my final decision. Each time, Julia Trese was attentive and professional. She answered all of my questions and addressed any concerns that I had. After my purchase, she helped me program my seat, set up my phone, and answered all of my questions. The finance manager, Brandon Brookshire, also did a fantastic job. He worked diligently and was very friendly throughout the process. Overall, my experience at Honda of Cleveland was fantastic and I highly recommend this dealership to anyone interested in purchasing a vehicle.
"Very glad we went here. "
- Robert and Malissa
We usually have our maintenance done at another Honda dealership in Chattanooga because of the good deals they offer, but we decided to give our local dealership the first shot when looking for a new Honda - plus, to be honest, it was a rainy and snowy day and we didn't want to drive much further. We thought we would try them out and see what they had to offer. Anyway, we are glad we did.
We met Julia Trese, a very nice salesperson who was very patient, explained all the options to us, answered our many questions, and who wasn't pushy and didn't come across as the stereotypical car sales'man' with the radio voice and the memorized pitch. Isn't it amazing that being honest actually shows through and works? Being pushy and intimidating may sell one car to one family in a lifetime, but Julia (and Cleveland Honda) has earned our recommendation to others. Thanks also to Heath Sane with the INsane deal :) , Rodney Bethune, and Brandon Brookshire. You did a good job for us.
We got a great deal on a 2020 Honda CRV-EX and we will recommend Juila and the staff at the Cleveland dealership.
Thanks everyone! See you at our first oil change!
Robert and Malissa Hawkins
"Julia Trese was my salesperson she was amazing. I would..."
Julia Trese was my salesperson she was amazing. I would recommend her & Honda of Cleveland.... if your looking for a new car come see Julia
"Super good experience! I'm very happy with the car I got..."
Super good experience! I'm very happy with the car I got for such a low price, I'm fairly sure it was the best deal in all of Cleveland!
"Great Support - No Pressure"
- Busy Guy
Julia Trese was our Sales Professional and Lindsey was her Sales Deal Manager. Julia was extremely helpful with explaining the CR-V and Passport models, providing demo drives of the vehicles, and assisting us with comparisons for the 2019/2020 models. Julia worked with us on our trade-in and deal options for different models. And at no time did Julia pressure us into any decision - dollar-wise nor time-wise. Lindsey worked closely with Julia to get us authorized deals as well as to work with us on 'closing the gap' between our trade-in and the Honda we chose. Again, at no time were we pressured. Jerry Anderson processed the financial papers for the deal - quickly and with a good sense of humor, making for an enjoyable purchase. We were treated very professionally by the Honda Team, were provided a good financial deal, and had a very good experience at Honda of Cleveland. We highly recommend this team to others who want a no-pressure, informative, pleasant Honda buying experience!
Everyone was just great, from my sales lady, which by the way, was just awesome. She was nice and not pushy. Julia T, you were great. Great, great, service!!!!
We met with Julia Trese twice to discuss the purchase of a CRV. Julia is very friendly, helpful, and knowledgeable. She answered all our questions patiently, without ever being pushy. She helped us find exactly what we needed. We negotiated the price with Lindsay, who gave us several options, and got us a truly great deal. Jerry Anderson processed the paperwork, and gave all the final details clearly, precisely, and in a timely way. We are completely satisfied. Thanks!