Julian Aguirre
Julian Aguirre at Herb Chambers Kia of Burlington

Julian Aguirre | Page 2

Sales Manager

Herb Chambers Kia of Burlington

93 Cambridge St
Burlington, MA 01803

4.4
97 Reviews
4.4

97 Reviews

Write a Review

97 Reviews of Julian Aguirre

May 12, 2023

Dealership Rating
Employee Rating

Everyone at the dealership, especially Ramon, was so helpful and knowledgeable. This was our family’s first Kia and Ramon explained everything -every feature and inch of the car to us. We felt very comf More

by Alexa.lenkauskas
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ramon Amill

May 15, 2023

Herb Chambers Kia of Burlington responded

Ramon and the team are grateful for your kind words and five-star rating, Alexa! We hope to see you again for your family's next Kia purchase! Thank you! - Herb Chambers Kia of Burlington

April 26, 2023

Dealership Rating
Employee Rating

They are like a lot of dealerships and just want to make a sale no matter how much there integrity is compromised More

by marygordon 2112
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Ramon Amill

May 01, 2023

Herb Chambers Kia of Burlington responded

Thank you for the review, Mary. I'm disappointed to hear you didn't receive a better impression of our dealership and would like the opportunity to get some additional details about your experience. If you have a moment, would you please contact me directly? Thanks again, Senee O'Connell - General Manager - soconnell@herbchambers.com

May 07, 2023

marygordon 2112 responded

Yes I really would like to have a conversation with you about the situation with the sale and really would like to get what I’ve been waiting for all these months. The extra key and back trunk cover thank you

May 31, 2023

marygordon 2112 responded

You know I was asked if you could help with my situation and I let you know that you could yet it’s been what 3 plus weeks and still no conversation with the matter …. I would still like my extra key and back cover that I was told that there on back order so can you please let me know when you’re going to give those to me

February 21, 2023

Dealership Rating
Employee Rating

The entire experience was positive. All the people from reception to service to sales were outstanding which included Julian Aguirre General Sales Manager, Carlos Fonseca, Used Car Sal More

by Happy Customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Fonseca, Vladimir Klimov Sales Consultant, Ashley Hammon Office Manger, Cathy Johnson Reception and Michael Montealegre Service

Feb 22, 2023

Herb Chambers Kia of Burlington responded

Thank you for taking the time to share this kind review with us! We're happy to hear our team provided you with a wonderful experience and we'll be sure to pass along this feedback to everyone involved. Take care and please don't hesitate to reach out if we can be of service to you again in the future! - Herb Chambers Kia of Burlington

October 11, 2022

Dealership Rating
Employee Rating

I went in for a recall on my telluride. They were quick and polite. I was in and out of there in 20 minutes with a multipoint check list and piece of mind. More

by Dustin.benoit6669
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Diego Barreto, Senee O’Connell, Cesar Arbelae, Jennifer Nelson , Carlos Fonseca, Dustin

Oct 12, 2022

Herb Chambers Kia of Burlington responded

Dustin, thank you for taking the time to share this kind review! We appreciate you trusting the Herb Chambers Kia of Burlington team with your Telluride and hope we can be of service again in the future. Take care!

September 22, 2022

Dealership Rating
Employee Rating

We’d like to single out Nick for superior customer service: he was personable, knowledgeable, and very helpful. Thanks, Nick! More

by PV
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Lazenka

Sep 23, 2022

Herb Chambers Kia of Burlington responded

Thank you for sharing this awesome feedback - we'll make sure it gets passed along to Nick! Your business is greatly appreciated by all of us here at Herb Chambers Kia of Burlington and we hope to see you again next time!

September 03, 2022

Dealership Rating
Employee Rating

BUYERS BEWARE. If I could give 0 stars, I would. The communication with this dealership is nonexistent. Whatever they do tell you ends up being a complete lie. They More

by Sarah
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: John Francis , Carlos Fonseca

Sep 06, 2022

Herb Chambers Kia of Burlington responded

Reviews help us improve our service for future guests, so I appreciate you taking the time to share your experience. I'd like to speak with you directly to see if there is anything I can do to assist you. Please call me when you have a moment. Thank you, Senee O'Connell - General Manager - soconnell@herbchambers.com

September 03, 2022

Dealership Rating
Employee Rating

Absolute horrific excuse of a manager. I got the pleasure of dealing with Julian during my 11 month wait for my telluride- when my sales rep decided to quit mid process. I’d have to leave More

by Sarah
Customer Service
Friendliness
Price
Recommend Dealer
No
Sep 06, 2022

Herb Chambers Kia of Burlington responded

Hello Sarah, We appreciate you taking the time to leave us your honest feedback and regret that this experience was not up to our usual standards. We value your input and will present this to the team for training purposes. We encourage you to reach out to me directly to address this situation and resolve your concerns. Thank you, Senee O'Connell - General Manager - soconnell@herbchambers.com

September 01, 2022

Dealership Rating
Employee Rating

Easy to deal with, nice staff, they were able to get me everything that I wanted in my new car. More

by Tjwhitehorn
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carlos Fonseca, Tom Spizuocco, Receptionist was very nice

Sep 01, 2022

Herb Chambers Kia of Burlington responded

Thanks for the five stars, TJ! We're honored to hear that your visit with us was such a positive one. We hope to see you back! -Herb Chambers Kia of Burlington

June 27, 2022

Dealership Rating
Employee Rating

Thank you John and team! Very helpful and dedicated staff, they got me in a car on my way home! More

by Nmunk
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Francis

Jun 27, 2022

Nmunk responded

great job

Jun 27, 2022

Herb Chambers Kia of Burlington responded

It was our privilege to serve you! Thanks for the kind review and please don't hesitate to reach out if we can be of service again in the future! - The Herb Chambers Kia of Burlington Team

June 23, 2022

Dealership Rating
Employee Rating

On Monday 20th of June, I had the opportunity of buying my Kia Sportage. The experience was great, the staff were very helpful and professional. Julian Aguirre made me feel like family, and John had a lot More

by Alex
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Francis

Jun 24, 2022

Herb Chambers Kia of Burlington responded

Thank you for sharing your experience, Alex! It was our privilege to serve you and we hope we have the opportunity to do so again in the future. Take care and enjoy your new Sportage! - The Herb Chambers Kia of Burlington Team

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