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Julian Caraballo
Julian Caraballo at Concordville Subaru

Julian Caraballo | Page 16

Service Advisor

Concordville Subaru

1713 Wilmington West Chester Pike
Glen Mills, PA 19342

Contact Me
5.0
188 Reviews

Dealership Experience

4 yrs, 10 mos

Industry Experience

4 yrs, 10 mos

Languages Spoken

English English

5.0

188 Reviews

Write a Review

188 Reviews of Julian Caraballo

October 10, 2022

Dealership Rating
Employee Rating

Not pleased that my 2022 Subaru Outback had the electronic driver registration modified. We’ve had to re-register the drivers in the Outback. More

by rich.a.carver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Oct 11, 2022

Concordville Subaru responded

Hi rich.a.carver, Thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a great day! Sincerely, Chuck DeSantis - General Manager

October 09, 2022

Dealership Rating
Employee Rating

Great service. Friendly staff. Wait till exactly what they told me. Like that they wash my car More

by MARE920
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Oct 10, 2022

Concordville Subaru responded

Hi Mare920, We appreciate your 5-star review. We are delighted to hear you were satisfied with your service. We are looking forward to seeing you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

October 09, 2022

Dealership Rating
Employee Rating

Outstanding customer service! Great communication! Easy to make appointments for service online or by phone. More

by LAURANFITZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Oct 10, 2022

Concordville Subaru responded

Hi LAURANFITZ, Thank you for your 5-star review. We are delighted to hear you were satisfied with your service. We hope to see you at your next service. Have a great day. Sincerely, Chuck DeSantis - General Manager

October 07, 2022

Dealership Rating
Employee Rating

Clear and concise handling of all customers, which included me.very nice all around. So.. More

by waide.h
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Brennan , Lauren Scannapieco, Dana Violi

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Oct 10, 2022

Concordville Subaru responded

Hi waide.h, Thank you for your 5-star review. We are delighted to hear our service team was excellent during your visit. We hope to see you on your next visit. Have a great day. Sincerely, Chuck DeSantis - General Manager

October 06, 2022

Dealership Rating
Employee Rating

Everyone was very friendly and professional. My car was ready when they said it would be and freshly washed. Very clean dealership. More

by MPREED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Brennan, Dave Zegac

Report | Print
Oct 07, 2022

Concordville Subaru responded

Hi MPREED, We appreciate your 5-star review. We are glad to hear you were satisfied with your service. We are looking forward to seeing you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

October 04, 2022

Dealership Rating
Employee Rating

Prompt and good service. It was easy to schedule the service using the internet. I also like that the Subaru dealership is nearby! More

by Eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Oct 05, 2022

Concordville Subaru responded

Hi Eric, Thank you for your 5-star review. We are glad to hear you were satisfied during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

October 02, 2022

Dealership Rating
Employee Rating

They are always helpful and answer all questions. When booking a service, they are prompt and informative. Julian was especially attentive. More

by NKARAFEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dave Zegac

Report | Print
Oct 03, 2022

Concordville Subaru responded

Hi NKARAFEL, We appreciate you taking the time to write to us. We are glad to hear Julian was excellent during your buying experience. We hope to see you on your next visit. Have a great day. Sincerely, Chuck DeSantis - General Manager

September 29, 2022

Dealership Rating
Employee Rating

I switched to glen mills because the dealership in exton was abominable. I have been pleasantly surprised with the level of customer service. So refreshing. Thanks glen mills. More

by SNYDER1044
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dave Zegac

Report | Print
Sep 30, 2022

Concordville Subaru responded

Hi SNYDER1044, We appreciate your 5-star review. We are delighted to hear you were satisfied with your service. We hope to see you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

September 28, 2022

Dealership Rating
Employee Rating

I had to cancel my first appointment but they were able to accommodate me the following week. More

by MAXXMACAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Sep 29, 2022

Concordville Subaru responded

Hi MAXXMACAW, Thank you for your 5-star review. We are delighted to hear you were satisfied with your service. We hope to see you on your next visit. Have a great day. Sincerely, Chuck DeSantis - General Manager

September 28, 2022

Dealership Rating
Employee Rating

Mellisa always takes good care of us when servicing our Forrester. I reccomend this experience. More

by JCCORRY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Moe Laraki, Melissa McElwee

Report | Print
Sep 29, 2022

Concordville Subaru responded

Hi JCCORRY1, We appreciate your 5-star review. We are delighted to hear Melissa was excellent during your service of your Forrester. We are looking forward to seeing you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

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