Julian Caraballo
Julian Caraballo at Concordville Subaru
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Julian Caraballo | Page 17

Service Advisor

Concordville Subaru

1713 Wilmington West Chester Pike
Glen Mills, PA 19342

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4.9
170 Reviews

Dealership Experience

2 yrs, 9 mos

Industry Experience

2 yrs, 9 mos

Languages Spoken

English English

4.9

170 Reviews

Write a Review

170 Reviews of Julian Caraballo

September 08, 2022

Dealership Rating
Employee Rating

Very efficiently handle my needs. Friendly and knowledgeable deuce receptionist and team. I would strongly recommend Subaru at Concordiville as the rountine car work More

by KEHONG03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 09, 2022

Concordville Subaru responded

Hi KEHONG03, We appreciate your 5-star review. We are delighted to hear you were satisfied with your service. We hope to see you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

September 07, 2022

Dealership Rating
Employee Rating

Service was good. However your technician left greasy finger prints on my interior which I now have to get professionally cleaned. I think a dealership should be much More

by paula.spare
Recommend Dealer
Yes
Sep 08, 2022

Concordville Subaru responded

Hi paula.spare, Thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a great day! Sincerely, Chuck DeSantis - General Manager

September 04, 2022

Dealership Rating
Employee Rating

I was greeted by a service member as soon as I walked in and everything to be done with my car was discussed with me. I received text messages while my car was being serviced to let me know the progress. More

by BRAKALEGG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 06, 2022

Concordville Subaru responded

Hi BRAKALEGG, Thank you for taking the time to write to us and for your 5-star rating. We are glad to hear your servicing of your vehicle went excellent. We hope to see you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

September 03, 2022

Dealership Rating
Employee Rating

Welcomed very politely for my service appointment. Impressed by the attentiveness and efficiency. Great consultation on my Ascent. More

by RAMSKI27R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Brennan

Sep 06, 2022

Concordville Subaru responded

Hi RAMSKI27R, We appreciate your 5-star review. We are glad to hear you were satisfied with the service on your Ascent. We hope to see you at your service. Have a great day. Sincerely, Chuck DeSantis - General Manager

September 03, 2022

Dealership Rating
Employee Rating

Pleasant place, people are nice but prices are outrageous and they ALWAYS find something to worry you...this time it's "Your steering wheel pump is leaking but you don't drive the car much so you don't need More

by DMUNICORN7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Sep 14, 2022

Concordville Subaru responded

Hi DUMUNICORN7, We’re sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, Chuck DeSantis - General Manager

September 02, 2022

Dealership Rating
Employee Rating

I only use Concordville. Excellent service staff, my work is done without issues and they listen to what my car service concerns. I will only use this dealership. More

by DRAPPUCCI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 06, 2022

Concordville Subaru responded

Hi DRAPPUCCI, Thank you for your 5-star review. We are glad to hear our team was excellent during your visit. Thank you for choosing Concordville Subaru. We hope to see you soon on your next visit. Have a great day. Sincerely, Chuck DeSantis - General Manager

September 01, 2022

Dealership Rating
Employee Rating

Listened to what I had to say and acted accordingly on the issues presented, all while exceeding expectations More

by ANDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dana Violi

Sep 02, 2022

Concordville Subaru responded

Hi ANDY, We appreciate your 5-star review. We are glad to hear our team took care of any issue you had during your service. We are looking forward to seeing you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

August 28, 2022

Dealership Rating
Employee Rating

I appreciate the great care and attention to detail at this dealership. The speed of the service is also great. I only wish the speed of delivery of parts from SUBARU headquarters was as effetive. More

by VERA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Aug 29, 2022

Concordville Subaru responded

Hi VERA, Thank you for your 5-star review. We are glad to hear you were satisfied with your service. We hope to see you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

August 25, 2022

Dealership Rating
Employee Rating

I felt very comfortable that I was leaving my car in good hands due to the courtesy and efficiency of the you man , named Justin who greeted me , handled the paperwork prior to and after the service was com More

by JeanJordan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Don’t remember the names

Aug 26, 2022

Concordville Subaru responded

Hi JeanJordan, Thank you for your 5-star review. We are delighted to hear Justin and the rest of the team was excellent during your visit with us. We are looking forward to seeing you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

August 25, 2022

Dealership Rating
Employee Rating

Convenient location, efficient service, clean waiting area with complimentary drinks. Personable service members that want to help More

by ADANKOWSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 26, 2022

Concordville Subaru responded

HI ADANKOWSKI, We appreciate your 5-star review. We are glad you were satisfied with your service. We hope to see you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

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