Julian Caraballo
Julian Caraballo at Concordville Subaru

Julian Caraballo | Page 18

Service Advisor

Concordville Subaru

1713 Wilmington West Chester Pike
Glen Mills, PA 19342

Contact Me
4.8
191 Reviews

Dealership Experience

5 yrs, 3 mos

Industry Experience

5 yrs, 3 mos

Languages Spoken

English English

4.8

191 Reviews

Write a Review

191 Reviews of Julian Caraballo

September 23, 2022

Dealership Rating
Employee Rating

Amazing customer service and prompt attention to details. The service agent recorded all the details of my request and let me know the results of the service. More

by JCARRASQUILLOPR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Brennan

Sep 23, 2022

Concordville Subaru responded

Hi JCARRASQUILLOPR, Thank you for your 5-star review. We are glad to hear our team was excellent during your service. We hope to see you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

September 22, 2022

Dealership Rating
Employee Rating

A well organized maintenance garage. Good Mechanics and good other staff who coordinate The busy schedule. More

by TPA0504
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: John Brennan

Sep 23, 2022

Concordville Subaru responded

Hi TPA0504, We appreciate you taking the time to write to us. We are delighted to hear you were satisfied during your visit. We hope to see you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

September 22, 2022

Dealership Rating
Employee Rating

Julian was very easy to work with and very accommodating. As I sat in the waiting area, I was able to hear various interactions, both phone calls and in person interactions. Every employee took their time More

by mallori
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 23, 2022

Concordville Subaru responded

Hi mallori, Thank you for your 5-star review. We are delighted to hear Julian made your experience excellent with us. We are looking forward to seeing you on your next visit. Have a great day. Sincerely, Chuck DeSantis - General Manager

September 18, 2022

Dealership Rating
Employee Rating

The staff at Concordville Subaru are always kind, helpful and bend over backwards to do their very best for the customer, at least if that customer is me or my mother or my son. More

by DHBUCKLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Rodgers, John Brennan , Lauren Scannapieco, Dana Violi

Sep 19, 2022

Concordville Subaru responded

Hi DHBUCKLEY, We appreciate you taking the time to write to us. We are glad to hear our team was excellent during your buying experience. We hope to see you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

September 16, 2022

Dealership Rating
Employee Rating

Greeted right away. Julian was very pleasant and professional. Explained everything well and keep me informed throughout the process. More

by MAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 16, 2022

Concordville Subaru responded

Hi matski476, We appreciate your 5-star review. We are delighted to hear Julian was helpful during your service. We are looking forward to seeing you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

September 14, 2022

Dealership Rating
Employee Rating

Used express service and waited. W I was given an accurate time it would take for service. More

by hlmking44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 15, 2022

Concordville Subaru responded

Hi hlmking44, Thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a great day! Sincerely, Chuck DeSantis - General Manager

September 14, 2022

Dealership Rating
Employee Rating

Friendly, efficient and excellent work! The entire staff was wonderful. The waiting area was clean and comfortable, and a friendly courtesy shuttle was provided. More

by gwen.m.armstrong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shuttle driver was excellent

Sep 15, 2022

Concordville Subaru responded

Hi gwen.m.armstrong, We appreciate your 5-star review. We are glad to hear our service team was excellent during your visit. We hope to see you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

September 11, 2022

Dealership Rating
Employee Rating

First time using Concordville Subaru and people we dealt with were friendly and helpful. My husband and I appreciate the knowledge and helpfulness of Julian Caraballo (repair&rea e flat tire)and Bill Still More

by CYNTHIA9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Still

Sep 12, 2022

Concordville Subaru responded

Hi CYNTHIA9, Thank you for your 5-star review. We are delighted to hear Julian and Bill were helpful during your service. We are looking forward to seeing you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

September 10, 2022

Dealership Rating
Employee Rating

All of the staff are curteous , thoughtful, and efficient . I am very pleased with Concordville Subaru. More

by JeanJordan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Lauren Scannapieco

Sep 12, 2022

Concordville Subaru responded

Hi JeanJordan, Thank you for your 5-star review. We are delighted to hear you were satisfied with your service. We hope to see you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

September 09, 2022

Dealership Rating
Employee Rating

Fair pricing. Dealer recommends certain service you should perform on your vehicle, but does not strong arm you. More

by how00chin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 12, 2022

Concordville Subaru responded

Hi how00chin, We appreciate your 5-star review. We are glad to hear our service team was excellent during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

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