Julian Caraballo
Julian Caraballo at Concordville Subaru

Julian Caraballo | Page 18

Service Advisor

Concordville Subaru

1713 Wilmington West Chester Pike
Glen Mills, PA 19342

Contact Me
5.0
186 Reviews

Dealership Experience

4 yrs, 9 mos

Industry Experience

4 yrs, 9 mos

Languages Spoken

English English

5.0

186 Reviews

Write a Review

186 Reviews of Julian Caraballo

September 14, 2022

Dealership Rating
Employee Rating

Used express service and waited. W I was given an accurate time it would take for service. More

by hlmking44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 15, 2022

Concordville Subaru responded

Hi hlmking44, Thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a great day! Sincerely, Chuck DeSantis - General Manager

September 14, 2022

Dealership Rating
Employee Rating

Friendly, efficient and excellent work! The entire staff was wonderful. The waiting area was clean and comfortable, and a friendly courtesy shuttle was provided. More

by gwen.m.armstrong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shuttle driver was excellent

Sep 15, 2022

Concordville Subaru responded

Hi gwen.m.armstrong, We appreciate your 5-star review. We are glad to hear our service team was excellent during your visit. We hope to see you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

September 11, 2022

Dealership Rating
Employee Rating

First time using Concordville Subaru and people we dealt with were friendly and helpful. My husband and I appreciate the knowledge and helpfulness of Julian Caraballo (repair&rea e flat tire)and Bill Still More

by CYNTHIA9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Still

Sep 12, 2022

Concordville Subaru responded

Hi CYNTHIA9, Thank you for your 5-star review. We are delighted to hear Julian and Bill were helpful during your service. We are looking forward to seeing you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

September 10, 2022

Dealership Rating
Employee Rating

All of the staff are curteous , thoughtful, and efficient . I am very pleased with Concordville Subaru. More

by JeanJordan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Lauren Scannapieco

Sep 12, 2022

Concordville Subaru responded

Hi JeanJordan, Thank you for your 5-star review. We are delighted to hear you were satisfied with your service. We hope to see you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

September 09, 2022

Dealership Rating
Employee Rating

Fair pricing. Dealer recommends certain service you should perform on your vehicle, but does not strong arm you. More

by how00chin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 12, 2022

Concordville Subaru responded

Hi how00chin, We appreciate your 5-star review. We are glad to hear our service team was excellent during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

September 09, 2022

Dealership Rating
Employee Rating

Oil change, first one. Done in a half hour.. Teck took it right in and got it out without any problems. More

by JM4151
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 12, 2022

Concordville Subaru responded

Hi JM4151, Thank you for your 5-star review. We are glad to hear you were satisfied with your service. We hope to see you on your next visit. Have a great day. Sincerely, Chuck DeSantis - General Manager

September 08, 2022

Dealership Rating
Employee Rating

Very efficiently handle my needs. Friendly and knowledgeable deuce receptionist and team. I would strongly recommend Subaru at Concordiville as the rountine car work More

by KEHONG03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Melissa McElwee, John Brennan, Dave Zegac , Lauren Scannapieco, Dana Violi

Sep 09, 2022

Concordville Subaru responded

Hi KEHONG03, We appreciate your 5-star review. We are delighted to hear you were satisfied with your service. We hope to see you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

September 07, 2022

Dealership Rating
Employee Rating

Service was good. However your technician left greasy finger prints on my interior which I now have to get professionally cleaned. I think a dealership should be much More

by paula.spare
Recommend Dealer
Yes
Sep 08, 2022

Concordville Subaru responded

Hi paula.spare, Thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a great day! Sincerely, Chuck DeSantis - General Manager

September 05, 2022

Dealership Rating
Employee Rating

I was greeted by a service member as soon as I walked in and everything to be done with my car was discussed with me. I received text messages while my car was being serviced to let me know the progress. More

by BRAKALEGG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 06, 2022

Concordville Subaru responded

Hi BRAKALEGG, Thank you for taking the time to write to us and for your 5-star rating. We are glad to hear your servicing of your vehicle went excellent. We hope to see you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

September 04, 2022

Dealership Rating
Employee Rating

Welcomed very politely for my service appointment. Impressed by the attentiveness and efficiency. Great consultation on my Ascent. More

by RAMSKI27R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Brennan

Sep 06, 2022

Concordville Subaru responded

Hi RAMSKI27R, We appreciate your 5-star review. We are glad to hear you were satisfied with the service on your Ascent. We hope to see you at your service. Have a great day. Sincerely, Chuck DeSantis - General Manager

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