Julian Castellanos
Julian Castellanos at Del Toyota
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Julian Castellanos | Page 10

Finance Manager

Del Toyota

2945 E Lincoln Hwy
Thorndale, PA 19372

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4.8
117 Reviews

Dealership Experience

3 yrs, 3 mos

Industry Experience

5 yrs, 4 mos

Languages Spoken

English English

Spanish Spanish

4.8

117 Reviews

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117 Reviews of Julian Castellanos

December 30, 2021

Dealership Rating
Employee Rating

These people are awesome! Antonio helped us with the whole process and we were in and out within time. Thank you guys for all the help! More

by RUBELKISSANTANAP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Antonio Fernandez , Dave Wagner

Jan 04, 2022

Del Toyota responded

Thank you for taking the time to write this review. We are pleased to hear that Antonio was able to provide an efficient and overall positive experience. Please come see us for any future needs. We hope to be of service to you again in the future. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 17, 2021

Dealership Rating
Employee Rating

Service. People were attentive. Also I was able to use my coupons. Keep the shuttle also. More

by NO-REPLY-NHIRJNV1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ken Tran, Dave Wagner

Dec 21, 2021

Del Toyota responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! Please feel free to contact us if you have any questions! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 11, 2021

Dealership Rating
Employee Rating

We arrived without a clue of whether we were going to be able to acquire a hybrid plug-in car. Josh (Leach) carefully explained the difficulty in providing new versions of this make in PA, and then, lo, by More

by ROMORGAN
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joshua Leach

Dec 14, 2021

Del Toyota responded

We cannot thank you enough for your wonderful review of Del Toyota and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 21, 2021

Dealership Rating
Employee Rating

Great day we were treated like family.Sales people couldn't be nicer or friendly they were very professional.I will be happy to send future customers. More

by Graham.geoff614
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 23, 2021

Del Toyota responded

We cannot thank you enough for your wonderful review of Del Toyota and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 19, 2021

Dealership Rating
Employee Rating

Ryane was thorough, very knowledgeable with the technology features and various settings of the RAV4. Her communication skills are excellent, a real gem! More

by Mafuscaldo
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryanne Johns, Steve Musser

Nov 23, 2021

Del Toyota responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Ryane assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 19, 2021

Dealership Rating
Employee Rating

I bought vehicle I wanted. Everyone acted very professionally. All my questions were answered. Would recommend the dealership. More

by ALEX.TANCHUK
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mitch Weiss

Nov 23, 2021

Del Toyota responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 19, 2021

Dealership Rating
Employee Rating

I was very disappointed in the sales team. They were not customer focused at all More

by NKSCHMID10
Customer Service
Recommend Dealer
No
Nov 23, 2021

Del Toyota responded

We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so I can discuss your experience and learn more. I look forward to hearing from you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 08, 2021

Dealership Rating
Employee Rating

Muy buen servicios y muy buen personal mas ese Danny muy buen vendedor a el 100% More

by MATOSPABLOA1996
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Jim Lopez, Nick Olson, Daniel Juarez , Dave Wagner

Nov 10, 2021

Del Toyota responded

Apreciamos sus amables comentarios. ¡Esperamos verle de nuevo en un cercano futuro! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 26, 2021

Dealership Rating
Employee Rating

I had another great experience in buying a new RAV 4 at Del Toyota! The entire staff that handled my delivery were knowledgeable and professional. My salesperson, Connor Christman, was a pleasure to deal More

by gtkern
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nikki Dougherty , Connor Christman

Oct 28, 2021

Del Toyota responded

Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 17, 2021

Dealership Rating
Employee Rating

Absolutely the best experience buying a new car! The entire process was so quick and easy! More

by shanzy702
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sarah Sheeler

Oct 19, 2021

Del Toyota responded

Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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