Julian Hernandez | Page 15

Great service Great customer service everybody was super polite and very helpful I would so recommend this place very grateful for all their service hope you all ha Great customer service everybody was super polite and very helpful I would so recommend this place very grateful for all their service hope you all have a happy holidays More

by ERIKAACERO18 Verified Customer Verified Customer

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Amazing visit for service As usual, Toyota Sanford provides a great and timely experience. I had lost my wheel lock while using other Toyota dealers, and Sanford replaced it at As usual, Toyota Sanford provides a great and timely experience. I had lost my wheel lock while using other Toyota dealers, and Sanford replaced it at no cost More

by andrew.w.mann13 Verified Customer Verified Customer

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Excellent service Every time I have been to Fred Anderson I have received the best of service. The staff is very helpful and courteous. I highly recommend the service d Every time I have been to Fred Anderson I have received the best of service. The staff is very helpful and courteous. I highly recommend the service department. More

by Patricia Verified Customer Verified Customer

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Sometimes you have to pay So, I scheduled my regular 5,000 mile service (@115k).... and have had such pleasant serving at -0-$, due to my Family Plan, that was surprised to get So, I scheduled my regular 5,000 mile service (@115k).... and have had such pleasant serving at -0-$, due to my Family Plan, that was surprised to get my service rep come into the waiting area ‘so quickly’.... with clipboard in hand. But not unhappy..... because, I understand that cars need maintenance, and Grateful that some was ‘under warranty’, some could be done be me, some could wait a little longer..... so, I was able to get what my vehicle needed done.....AND was treated to a ‘luxury’ rental. But I was happy to get my Corolla back, and expecting to keep it on the roads another 115k, with the services of Sanford Toyota Service Dept. Sales Department need not call... not interested in trading in/up! Lol More

by SYLVIANDICKENS Verified Customer Verified Customer

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Great Service. Julian Hernandez was awesome. I needed to leave my vehicle for service for the day and he offered me a loaner vehicle in a few minutes. Julian Hernandez was awesome. I needed to leave my vehicle for service for the day and he offered me a loaner vehicle in a few minutes. More

by SINGHRD7 Verified Customer Verified Customer

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No confidence at all in this service department Went in for my 18 month free service. Driving home I experienced an odor of burning hydrocarbons. Once I got home I found the oil cap missing. I lo Went in for my 18 month free service. Driving home I experienced an odor of burning hydrocarbons. Once I got home I found the oil cap missing. I located it in the windshield wiper cavity and replaced it myself. Fortunately the oil level was OK. The service reminder was also not reset. I've had horrible experiences with this dealer before in both sales and service. When I bought my vehicle they assured me that they had replaced nearly everyone in service and resolved the issues. Apparently just another marketing ploy to sell a car. There are better, more ethical Toyota dealerships in the area. Stay away from this one. This is the last time I will ever darken their door. More

by john.farmer Verified Customer Verified Customer

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Always great service I have utilized Fred Anderson Sanford for several years mainly for routine oil and filter changes and they have always done an excellent job! I would I have utilized Fred Anderson Sanford for several years mainly for routine oil and filter changes and they have always done an excellent job! I would recommend them to family and friends. More

by TWISNER Verified Customer Verified Customer

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Nice peoples They help me to get the car I was looking for, the try of my old car was a good deal with them, I was very satisfied with all of the people. They help me to get the car I was looking for, the try of my old car was a good deal with them, I was very satisfied with all of the people. More

by BETHANIADIAZJ Verified Customer Verified Customer

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Wish I never brought it into Sanford I came in for routine 45,000 mile service. While I was there they tried to sell me on $930-950 worth of service to replace my brake pads. Brake pads c I came in for routine 45,000 mile service. While I was there they tried to sell me on $930-950 worth of service to replace my brake pads. Brake pads cost around $50-80 for a 4 pack... so they said they’d only run through the regular maintenance, which amounted to about $179 for tire rotation/balancing/alignment, when I told them I just got new tires and that they’d didn’t need to do that they’re response was “sorry, but hey... at least we gave you a military discount.” How can you charge someone $179 for work that was already done and didn’t need much labor since the work was done already by someone else. It also took them two hours to do all this. I left feeling ripped off wishing never I came into Sanford Toyota. More

by Unhappyveteran Verified Customer Verified Customer

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I do NOT recommend this dealer for service or sales I was told at the time of purchase that this dealership would match the lifetime free oil changes that Ford had given me, now that say they do not do I was told at the time of purchase that this dealership would match the lifetime free oil changes that Ford had given me, now that say they do not do that. I called 5 times and was given a different answer each time as to the cost of service. My car has yet to be washed at the dealership, although it is supposed to be included. I noted that a couple of times they have said they washed the car, and it was CLEARLY not washed. I feel like this dealership will say anything to get you to buy a car, then they will change their policy. More

by LISA_B1223 Verified Customer Verified Customer

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