Julian Hernandez | Page 15

Service was great. Service was great and advisor was knowledgeable as he knew what I needed done and explained everything in detail. Service was done right and was done Service was great and advisor was knowledgeable as he knew what I needed done and explained everything in detail. Service was done right and was done in timely manner. I was told about 2 hours for the work and it was about 1 hour 45 minutes when advisor came out to get me. More

by rchapin Verified Customer Verified Customer

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Excellent performance When there is a little something wrong with my car if its major or minor, they let me know and take care of the problem When there is a little something wrong with my car if its major or minor, they let me know and take care of the problem More

by MARYLOWERY2911 Verified Customer Verified Customer

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2006 Tundra with check engine light Got in and out in with great experience. Service department was very helpful and got a wash to boot. Will definitely take the truck back for service. Got in and out in with great experience. Service department was very helpful and got a wash to boot. Will definitely take the truck back for service. Turned out to be an issue with the seal on the gas cap! More

by going4broke2day Verified Customer Verified Customer

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Maintenance Always polite, on time. Explains work done. Will recommend to others. Always bring my car to this service center. They tell what needs to be done i Always polite, on time. Explains work done. Will recommend to others. Always bring my car to this service center. They tell what needs to be done in the future. More

by iharter Verified Customer Verified Customer

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Great service Great customer service everybody was super polite and very helpful I would so recommend this place very grateful for all their service hope you all ha Great customer service everybody was super polite and very helpful I would so recommend this place very grateful for all their service hope you all have a happy holidays More

by ERIKAACERO18 Verified Customer Verified Customer

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Amazing visit for service As usual, Toyota Sanford provides a great and timely experience. I had lost my wheel lock while using other Toyota dealers, and Sanford replaced it at As usual, Toyota Sanford provides a great and timely experience. I had lost my wheel lock while using other Toyota dealers, and Sanford replaced it at no cost More

by andrew.w.mann13 Verified Customer Verified Customer

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Excellent service Every time I have been to Fred Anderson I have received the best of service. The staff is very helpful and courteous. I highly recommend the service d Every time I have been to Fred Anderson I have received the best of service. The staff is very helpful and courteous. I highly recommend the service department. More

by Patricia Verified Customer Verified Customer

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Sometimes you have to pay So, I scheduled my regular 5,000 mile service (@115k).... and have had such pleasant serving at -0-$, due to my Family Plan, that was surprised to get So, I scheduled my regular 5,000 mile service (@115k).... and have had such pleasant serving at -0-$, due to my Family Plan, that was surprised to get my service rep come into the waiting area ‘so quickly’.... with clipboard in hand. But not unhappy..... because, I understand that cars need maintenance, and Grateful that some was ‘under warranty’, some could be done be me, some could wait a little longer..... so, I was able to get what my vehicle needed done.....AND was treated to a ‘luxury’ rental. But I was happy to get my Corolla back, and expecting to keep it on the roads another 115k, with the services of Sanford Toyota Service Dept. Sales Department need not call... not interested in trading in/up! Lol More

by SYLVIANDICKENS Verified Customer Verified Customer

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Great Service. Julian Hernandez was awesome. I needed to leave my vehicle for service for the day and he offered me a loaner vehicle in a few minutes. Julian Hernandez was awesome. I needed to leave my vehicle for service for the day and he offered me a loaner vehicle in a few minutes. More

by SINGHRD7 Verified Customer Verified Customer

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No confidence at all in this service department Went in for my 18 month free service. Driving home I experienced an odor of burning hydrocarbons. Once I got home I found the oil cap missing. I lo Went in for my 18 month free service. Driving home I experienced an odor of burning hydrocarbons. Once I got home I found the oil cap missing. I located it in the windshield wiper cavity and replaced it myself. Fortunately the oil level was OK. The service reminder was also not reset. I've had horrible experiences with this dealer before in both sales and service. When I bought my vehicle they assured me that they had replaced nearly everyone in service and resolved the issues. Apparently just another marketing ploy to sell a car. There are better, more ethical Toyota dealerships in the area. Stay away from this one. This is the last time I will ever darken their door. More

by john.farmer Verified Customer Verified Customer

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