Julian Hernandez
Julian Hernandez at Fred Anderson Toyota of Sanford

Julian Hernandez | Page 16

Toyota Service Ambassador

Fred Anderson Toyota of Sanford

3321 NC Hwy 87 S
Sanford, NC 27332

Contact Me
4.8
311 Reviews

Dealership Experience

10 yrs, 2 mos

Industry Experience

10 yrs, 2 mos

Languages Spoken

English English

Spanish Spanish

4.8

311 Reviews

Write a Review

311 Reviews of Julian Hernandez

November 25, 2019

Dealership Rating
Employee Rating

Always great service I have utilized Fred Anderson Sanford for several years mainly for routine oil and filter changes and they have always done an excellent job! I would More

by TWISNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chan Coleman, KYLE JAMES , Dani Lopez

Nov 25, 2019

Fred Anderson Toyota of Sanford responded

TWISNER - Thanks for sharing your amazing service experience and recommending our dealership to your family. We appreciate your business.

November 24, 2019

Dealership Rating
Employee Rating

Nice peoples They help me to get the car I was looking for, the try of my old car was a good deal with them, I was very satisfied with all of the people. More

by BETHANIADIAZJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 25, 2019

Fred Anderson Toyota of Sanford responded

BETHANIADIAZJ - We are so happy that you had a great experience and that you received a awesome deal at our dealership.

November 23, 2019

Dealership Rating
Employee Rating

Wish I never brought it into Sanford I came in for routine 45,000 mile service. While I was there they tried to sell me on $930-950 worth of service to replace my brake pads. Brake pads c More

by Unhappyveteran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Service department

Dec 10, 2019

Fred Anderson Toyota of Sanford responded

We are sorry to hear about your recent 1-star visit with our service department. We'd like to discuss your visit in further detail. Whenever you get a chance, please reach out to our General Manager, Greg Davison, at (919) 895-6516.

November 20, 2019

Dealership Rating
Employee Rating

I do NOT recommend this dealer for service or sales I was told at the time of purchase that this dealership would match the lifetime free oil changes that Ford had given me, now that say they do not do More

by LISA_B1223
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Chan Coleman, KYLE JAMES , Laura Long, Dani Lopez, Juanita Mendoza

Nov 21, 2019

Fred Anderson Toyota of Sanford responded

Lisa - we are sorry to hear that you've had a frustrating experience with us. We'd like to learn more about your experience. Please reach out to our General Manager, Greg Davison, at (919) 895-6516 whenever you get a chance.

November 17, 2019

Dealership Rating
Employee Rating

It’s a pleasure going and getting my car done I have had my Rave 4 2 yrs now. I have always had a pleasant experience with the service dept. They are excellent in their customer needs and concerns More

by dholland090154
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chan Coleman, KYLE JAMES , Dani Lopez

Nov 18, 2019

Fred Anderson Toyota of Sanford responded

Thank you for the kind words! We appreciate your positive review.

November 14, 2019

Dealership Rating
Employee Rating

Thank you ! I have an older and cherished version of Toyota My experience in getting repair and updates as needed has been very well done! See you soon. More

by Sportsterharvest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 16, 2019

Fred Anderson Toyota of Sanford responded

Thank you for the 5-star review!

November 12, 2019

Dealership Rating
Employee Rating

Awesome customer service. Kyle is the best. I had a question regarding the cost and the service rep was responsive and informative. I love the service team. They are 5 stars always! More

by RODASARA04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: KYLE JAMES

Nov 16, 2019

Fred Anderson Toyota of Sanford responded

Thank you for leaving this positive review! We appreciate it.

October 30, 2019

Dealership Rating
Employee Rating

Fred Anderson Toyota They’ve always been complete and fast Great service and I’ve never had a problem with scheduled times or service at this dealership Thank you More

by howardlindeman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chan Coleman, KYLE JAMES , Dani Lopez

Oct 30, 2019

Fred Anderson Toyota of Sanford responded

Thanks for spreading the word about our 5-star service department, Howard!

October 28, 2019

Dealership Rating
Employee Rating

Service Good service and help from everyone. Have a great experience and will go back again my next service and any other needs as they arise. More

by rmfulton57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 29, 2019

Fred Anderson Toyota of Sanford responded

Happy to hear you had a great experience with our service department! Thanks for sharing.

October 27, 2019

Dealership Rating
Employee Rating

Warranty service Completed a warranty issue, annual inspection and 25000 service. Great job team for completing the work, istaluing Apple play and as always thevfeee c More

by Resortrver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luther

Oct 29, 2019

Fred Anderson Toyota of Sanford responded

Thank you for the 5-star review!

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