Julian Hernandez | Page 16
Toyota Service Ambassador
Fred Anderson Toyota of Sanford
3321 NC Hwy 87 S
Sanford, NC 27332
Dealership Experience
10 yrs, 2 mos
Industry Experience
10 yrs, 2 mos
Languages Spoken
English
Spanish
311 Reviews
Write a Review311 Reviews of Julian Hernandez
November 25, 2019
Always great service I have utilized Fred Anderson Sanford for several years mainly for routine oil and filter changes and they have always done an excellent job! I would I have utilized Fred Anderson Sanford for several years mainly for routine oil and filter changes and they have always done an excellent job! I would recommend them to family and friends. More
Other Employees Tagged: Chan Coleman, KYLE JAMES , Dani Lopez
November 24, 2019
Nice peoples They help me to get the car I was looking for, the try of my old car was a good deal with them, I was very satisfied with all of the people. They help me to get the car I was looking for, the try of my old car was a good deal with them, I was very satisfied with all of the people. More
November 23, 2019
Wish I never brought it into Sanford I came in for routine 45,000 mile service. While I was there they tried to sell me on $930-950 worth of service to replace my brake pads. Brake pads c I came in for routine 45,000 mile service. While I was there they tried to sell me on $930-950 worth of service to replace my brake pads. Brake pads cost around $50-80 for a 4 pack... so they said they’d only run through the regular maintenance, which amounted to about $179 for tire rotation/balancing/alignment, when I told them I just got new tires and that they’d didn’t need to do that they’re response was “sorry, but hey... at least we gave you a military discount.” How can you charge someone $179 for work that was already done and didn’t need much labor since the work was done already by someone else. It also took them two hours to do all this. I left feeling ripped off wishing never I came into Sanford Toyota. More
Other Employees Tagged: Service department
November 20, 2019
I do NOT recommend this dealer for service or sales I was told at the time of purchase that this dealership would match the lifetime free oil changes that Ford had given me, now that say they do not do I was told at the time of purchase that this dealership would match the lifetime free oil changes that Ford had given me, now that say they do not do that. I called 5 times and was given a different answer each time as to the cost of service. My car has yet to be washed at the dealership, although it is supposed to be included. I noted that a couple of times they have said they washed the car, and it was CLEARLY not washed. I feel like this dealership will say anything to get you to buy a car, then they will change their policy. More
Other Employees Tagged: Chan Coleman, KYLE JAMES , Laura Long, Dani Lopez, Juanita Mendoza
November 17, 2019
It’s a pleasure going and getting my car done I have had my Rave 4 2 yrs now. I have always had a pleasant experience with the service dept. They are excellent in their customer needs and concerns I have had my Rave 4 2 yrs now. I have always had a pleasant experience with the service dept. They are excellent in their customer needs and concerns. And gets the job done in a timely manner. They put their customers first. More
Other Employees Tagged: Chan Coleman, KYLE JAMES , Dani Lopez
November 14, 2019
Thank you ! I have an older and cherished version of Toyota My experience in getting repair and updates as needed has been very well done! See you soon. I have an older and cherished version of Toyota My experience in getting repair and updates as needed has been very well done! See you soon. More
November 12, 2019
Awesome customer service. Kyle is the best. I had a question regarding the cost and the service rep was responsive and informative. I love the service team. They are 5 stars always! I had a question regarding the cost and the service rep was responsive and informative. I love the service team. They are 5 stars always! More
Other Employees Tagged: KYLE JAMES
October 30, 2019
Fred Anderson Toyota They’ve always been complete and fast Great service and I’ve never had a problem with scheduled times or service at this dealership Thank you They’ve always been complete and fast Great service and I’ve never had a problem with scheduled times or service at this dealership Thank you More
Other Employees Tagged: Chan Coleman, KYLE JAMES , Dani Lopez
October 28, 2019
Service Good service and help from everyone. Have a great experience and will go back again my next service and any other needs as they arise. Good service and help from everyone. Have a great experience and will go back again my next service and any other needs as they arise. More
October 27, 2019
Warranty service Completed a warranty issue, annual inspection and 25000 service. Great job team for completing the work, istaluing Apple play and as always thevfeee c Completed a warranty issue, annual inspection and 25000 service. Great job team for completing the work, istaluing Apple play and as always thevfeee car wash. More
Other Employees Tagged: Luther

