Julian Hernandez
Julian Hernandez at Fred Anderson Toyota of Sanford

Julian Hernandez | Page 17

Toyota Service Ambassador

Fred Anderson Toyota of Sanford

3321 NC Hwy 87 S
Sanford, NC 27332

Contact Me
4.8
311 Reviews

Dealership Experience

10 yrs, 2 mos

Industry Experience

10 yrs, 2 mos

Languages Spoken

English English

Spanish Spanish

4.8

311 Reviews

Write a Review

311 Reviews of Julian Hernandez

October 24, 2019

Dealership Rating
Employee Rating

Awesome service at Fred Anderson Toyota of Sanford Everything went well with my 50, 000 miles service. Everyone was courteous and professional. I really appreciate the service that is provided every ti More

by SGMACED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: KYLE JAMES , DNNY AGUILAR

Oct 24, 2019

Fred Anderson Toyota of Sanford responded

Thank you for choosing us for your vehicle service needs and for taking the time to share this review!

October 22, 2019

Dealership Rating
Employee Rating

Wonderful as always The service guys are always top tier. They know I come a long way and make sure that my car is serviced promptly. I trust the work I receive. This has More

by COLLEENLEPORE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chan Coleman

Oct 24, 2019

Fred Anderson Toyota of Sanford responded

Thank you for leaving this 5 star review, Colleen!

October 16, 2019

Dealership Rating

Fast and Friendly Service was quick and friendly and there were no added services or surprises. Appreciate the great service and will definitely return. Keep up the g More

by mestevenshiker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chan Coleman, KYLE JAMES , Dani Lopez

Oct 18, 2019

Fred Anderson Toyota of Sanford responded

Thanks for the kind words and encouragement, Steven!

October 15, 2019

Dealership Rating
Employee Rating

Friendly service I appreciate the friendly service but I asked to have the pressure checked on my tires because i had a message come up on my dashboard and I was told More

by Anchisum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chan Coleman, KYLE JAMES , Dani Lopez

Oct 18, 2019

Fred Anderson Toyota of Sanford responded

Thank you for taking the time to leave this review. We apologize for overlooking the issue with your tire pressure, but will be sure to pass this along to our service team to address.

October 14, 2019

Dealership Rating
Employee Rating

Great Service My experience was great. I have been going here for all of my Toyota needs and each time I am well taken care of. I would recommend this place to othe More

by JTL777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dani Lopez

Oct 18, 2019

Fred Anderson Toyota of Sanford responded

Thank you for trusting us with your vehicle needs! We appreciate you leaving this positive review.

October 14, 2019

Dealership Rating
Employee Rating

Engine light on Check engine light on, left vehicle to be serviced. Was able to get a ride home with shuttle. When vehicle was ready shuttle came and picked me up. More

by KUCORBETT08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chan Coleman, KYLE JAMES , Dani Lopez

Oct 14, 2019

Fred Anderson Toyota of Sanford responded

Thank you for the 5-star review. We are happy to serve you!

October 14, 2019

Dealership Rating
Employee Rating

3.5 hours for an oil change even with an appointment Everyone was really nice but 3.5 hours just for an oil change is 3 hours too long. Also had to come back for a couple of filters the following week wh More

by jercole2
Recommend Dealer
No
Oct 15, 2019

Fred Anderson Toyota of Sanford responded

We apologize for the long wait time during your service appointment. We would like to learn more about your experience. Please contact our General Manager, Greg Davison, at (919) 895-6516 to discuss further.

October 07, 2019

Dealership Rating
Employee Rating

Service Always - ALWAYS! - friendly, courteous, and professional! Each person I have come in contact with in the service department makes me feel comfortable More

by Carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chan Coleman, KYLE JAMES , Dani Lopez

Oct 07, 2019

Fred Anderson Toyota of Sanford responded

Thank you for your kind words, Carol. We are delighted to hear about your great experience with our service department. We look forward to seeing you again!

October 07, 2019

Dealership Rating
Employee Rating

Great customer service I was given great customer service. And I was even advised on what kind of maintenance to get done on my car. To keep my car running in tip top shape More

by JOCELYN.MOSES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 07, 2019

Fred Anderson Toyota of Sanford responded

Jocelyn - thank you for your great review! We look forward to seeing you again!

October 07, 2019

Dealership Rating
Employee Rating

Excellent Service Took our 2019 Rav 4 in for our first complimentary service and I could not have been happier. Service was fast and everyone at Fred Anderson Toyota i More

by monasguy03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chan Coleman, KYLE JAMES , Dani Lopez

Oct 07, 2019

Fred Anderson Toyota of Sanford responded

Thank you for your kind words. We are delighted to hear about your great experience with Fred Anderson Toyota of Sanford. We hope to see you again!

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