Julian Hernandez | Page 2

Had a 9am appointment for an oil change. I was there for an hour and 45 minutes. Seems a bit long considering I had a scheduled time. an hour and 45 minutes. Seems a bit long considering I had a scheduled time. More

by HEATH0219 Verified Customer Verified Customer

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I came in to pick up my second key, since it had to be ordered. Also to get a mechanical issue addressed. I was in and out in 30 minutes, including a drive with the mechanic to demonstrate the issue to ordered. Also to get a mechanical issue addressed. I was in and out in 30 minutes, including a drive with the mechanic to demonstrate the issue to him. The "problem" turned out to be a non-issue. Every staff member I came in contact with was friendly and helpful. Thank you. More

by gwicks6872 Verified Customer Verified Customer

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Always excellent service. I don’t mind the long drive to the Sanford location. The staff is extremely friendly and knowledgeable. I never have to wait long. the Sanford location. The staff is extremely friendly and knowledgeable. I never have to wait long. More

by Nickie Verified Customer Verified Customer

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All were very professional and extremely friendly and the work was completed quickly and efficiently. It was recall work and was taken care of quickly and without any issues work was completed quickly and efficiently. It was recall work and was taken care of quickly and without any issues More

by TDINGER68 Verified Customer Verified Customer

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I love going here. Everyone is super nice and you get in and out quickly! I bought my car in April of this year and every time that I come, it's great service. and out quickly! I bought my car in April of this year and every time that I come, it's great service. More

by MEGNIFICENT028 Verified Customer Verified Customer

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Been dealing with them for many years now! Happy with sales and service departments! They are professional and advise you as they go along! The last time there was a technical hiccup and took more time sales and service departments! They are professional and advise you as they go along! The last time there was a technical hiccup and took more time than usual! These things happen and they were just so good about it! More

by hwalshaw3 Verified Customer Verified Customer

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Mr. Hernandez answer my question/ make sure that the mechanic finish the work on my car completely because they forgot to do minor part of service for my car mechanic finish the work on my car completely because they forgot to do minor part of service for my car More

by KENISESG Verified Customer Verified Customer

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I had a great experience. Very professional staff. Thank you for the awesome service. A 25 word requirement results in a few bye bye's. you for the awesome service. A 25 word requirement results in a few bye bye's. More

by DJSWIS Verified Customer Verified Customer

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This location is Very helpful and kind staff. I have been multiple times for oil changes and tire rotation. They have been very professional. Highly recommend. multiple times for oil changes and tire rotation. They have been very professional. Highly recommend. More

by stacyolive83 Verified Customer Verified Customer

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I waited for my car to be service. While in the waiting area 2 other customers were very rude speaking loudly into their cell phones and/or increasing cell phone volume while watching videos. At least 4 or area 2 other customers were very rude speaking loudly into their cell phones and/or increasing cell phone volume while watching videos. At least 4 or 5 Fred Anderson employees walked through this area and heard the annoying behavior but said nothing. When my vehicle was finally ready I observed dirt smudges where the service employee had been seated and on the driver door interior. These complaints seem to be habitual. If they continue, my next auto purchase will not be from Fred Anderson. More

by tkbkb Verified Customer Verified Customer

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