Julian Hernandez
Julian Hernandez at Fred Anderson Toyota of Sanford

Julian Hernandez | Page 2

Toyota Service Ambassador

Fred Anderson Toyota of Sanford

3321 NC Hwy 87 S
Sanford, NC 27332

Contact Me
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rated
309 Reviews

Dealership Experience

10 yrs

Industry Experience

10 yrs

Languages Spoken

English English

Spanish Spanish

not yet
rated

309 Reviews

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309 Reviews of Julian Hernandez

November 17, 2020

Dealership Rating
Employee Rating

I was well pleased with the experience I had with the service department. I will have my next service done there in the future . It would be nice to get a discount coupon for my next service. More

by JAMESEDGAR.NC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 19, 2020

Fred Anderson Toyota of Sanford responded

Thank you for taking the time to say many kind words about your recent visit with us! We look forward to a continued relationship with us! Greg Davison-GM 919.895.6516

November 17, 2020

Dealership Rating
Employee Rating

Car was left in Maintenance needed see dealer for service. I tried numerous of times to get that reset; too no avail. Called service department and was given different directions, neither worked. I More

by Warrior762
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Nov 18, 2020

Fred Anderson Toyota of Sanford responded

Evening, I would like the chance to help correct the issues. Please give me a call directly to assist in the remedy. Thank you again- Bryan Newton/Service Manager 919.895.6505

November 10, 2020

Dealership Rating
Employee Rating

Had a 9am appointment for an oil change. I was there for an hour and 45 minutes. Seems a bit long considering I had a scheduled time. More

by HEATH0219
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chan Coleman, KYLE JAMES

Nov 10, 2020

Fred Anderson Toyota of Sanford responded

Hello! Thank you so much for your comments about Fred Anderson Toyota of Sanford! We sincerely thank you for the positive review and look forward to seeing you and serving you again even better next visit!

November 06, 2020

Dealership Rating
Employee Rating

I came in to pick up my second key, since it had to be ordered. Also to get a mechanical issue addressed. I was in and out in 30 minutes, including a drive with the mechanic to demonstrate the issue to More

by gwicks6872
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 10, 2020

Fred Anderson Toyota of Sanford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Fred Anderson Toyota of Sanford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 05, 2020

Dealership Rating
Employee Rating

Always excellent service. I don’t mind the long drive to the Sanford location. The staff is extremely friendly and knowledgeable. I never have to wait long. More

by Nickie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chan Coleman, KYLE JAMES

Nov 10, 2020

Fred Anderson Toyota of Sanford responded

Nickie, we're glad you had such a wonderful experience at Fred Anderson Toyota of Sanford! We do hope we can be of assistance in the future. Take care!

November 02, 2020

Dealership Rating
Employee Rating

All were very professional and extremely friendly and the work was completed quickly and efficiently. It was recall work and was taken care of quickly and without any issues More

by TDINGER68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chan Coleman, KYLE JAMES

Nov 10, 2020

Fred Anderson Toyota of Sanford responded

Hi, we are so happy to read such a great review about Fred Anderson Toyota of Sanford! Feel free to reach out to us if you need anything. Have a wonderful day.

October 28, 2020

Dealership Rating
Employee Rating

I love going here. Everyone is super nice and you get in and out quickly! I bought my car in April of this year and every time that I come, it's great service. More

by MEGNIFICENT028
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chan Coleman, KYLE JAMES

Nov 06, 2020

Fred Anderson Toyota of Sanford responded

Hi! Thank you so much for your positive comments about Fred Anderson Toyota of Sanford! We look forward to your next visit! Take care!

October 26, 2020

Dealership Rating
Employee Rating

Been dealing with them for many years now! Happy with sales and service departments! They are professional and advise you as they go along! The last time there was a technical hiccup and took more time More

by hwalshaw3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chan Coleman, KYLE JAMES

Nov 06, 2020

Fred Anderson Toyota of Sanford responded

Hi, we're happy to hear you had such a positive experience with our team here at Fred Anderson Toyota of Sanford! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 24, 2020

Dealership Rating
Employee Rating

Mr. Hernandez answer my question/ make sure that the mechanic finish the work on my car completely because they forgot to do minor part of service for my car More

by KENISESG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 06, 2020

Fred Anderson Toyota of Sanford responded

Hello, we appreciate you taking the time to leave us this feedback of Fred Anderson Toyota of Sanford. Please don't hesitate to reach out if there's anything additional we can do for you. Have a fantastic day!

October 21, 2020

Dealership Rating
Employee Rating

I had a great experience. Very professional staff. Thank you for the awesome service. A 25 word requirement results in a few bye bye's. More

by DJSWIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chan Coleman, KYLE JAMES

Nov 06, 2020

Fred Anderson Toyota of Sanford responded

Hello! We appreciate your positive review about your recent experience with Fred Anderson Toyota of Sanford! Please don't hesitate to reach out if there's anything additional we can do for you.

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