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Julian Hernandez
Julian Hernandez | Page 29
Toyota Service Ambassador
Fred Anderson Toyota of Sanford
3321 NC Hwy 87 S
Sanford, NC 27332
307 Reviews
Dealership Experience
9 yrs, 11 mos
Industry Experience
9 yrs, 11 mos
Languages Spoken
English
Spanish
307 Reviews of Julian Hernandez
June 20, 2018
Beware of this dealership deceitful business I bought a used truck with 25K miles from this dealership. Brought in 5K miles later for an oil change and they told me a $227 spark plug change was r I bought a used truck with 25K miles from this dealership. Brought in 5K miles later for an oil change and they told me a $227 spark plug change was required to keep the Fred Anderson lifetime power train warranty. I asked for a copy of that lifetime warranty but they could not provide it. Beware, this dealership does not change your oil every 5K mikes (they change it every 10K miles ) but require you to bring your vehicle in every 5K in an effort to find something they can charge you for. When I bought the truck the salesman told me this dealership knows people trade/buy on an average of every 3-5 years so they know the lifetime warranty will never have to be used by the consumer. Very friendly people and the service work is great just a deceitful business More
by PJPSV
Verified CustomerOther Employees Tagged: Chan Coleman , Geoffrey Ahlmark, Greg Davison, Jeff DeMeyer, Bryan Shaw, Luther White
June 14, 2018
Quick service I went in to have cross racks put on my new highlander. Service was scheduled for 9:45, I was out by 10! Super fast and completely satisfied. I went in to have cross racks put on my new highlander. Service was scheduled for 9:45, I was out by 10! Super fast and completely satisfied. More
by Avansleet
Other Employees Tagged: Chan Coleman , Geoffrey Ahlmark, Jeff DeMeyer, Luther White
June 14, 2018
EXCELLENT CUSTOMER SERVICE Friendly and courteous costumer service. My car was finished in a timely matter. Very helpful with my questions. I would definitely return for servic Friendly and courteous costumer service. My car was finished in a timely matter. Very helpful with my questions. I would definitely return for service again. More
by MFLINCHUM
June 13, 2018
Fast friendly service The service on my Tundra was done faster than I expected and with great customer service. There is a dealer located about 10 minutes from my house bu The service on my Tundra was done faster than I expected and with great customer service. There is a dealer located about 10 minutes from my house but I choose to drive the 45 minutes to this dealer because of the superior service I have received. More
by DKEENEY7260
June 13, 2018
Fast and thorough Friendly and courteous costumer service. My car was finished in a timely matter. Very helpful with my “techs” questions. I would definitely return f Friendly and courteous costumer service. My car was finished in a timely matter. Very helpful with my “techs” questions. I would definitely return for service again. More
by KATIEBARTISS
June 11, 2018
5 STARS ALL THE WAY! went in for early oil change, fuels, tires maint. check and cabin air filter change, received all for free except cabin filter as i have the FAMILY PL went in for early oil change, fuels, tires maint. check and cabin air filter change, received all for free except cabin filter as i have the FAMILY PLAN!!! SO GLAD I BOUGHT MY RAV FROM SANFORD.....ALWAYS THE BEST SERVICE AND HELP!! More
by raztazdeb
Other Employees Tagged: Luther White
June 11, 2018
Great Experience In and out in a hour with oil change, tire rotation, and complimentary wash. Here, they are always friendly and knowledgeable. I would recommend the In and out in a hour with oil change, tire rotation, and complimentary wash. Here, they are always friendly and knowledgeable. I would recommend them to any one. More
by WALTER.MARTINIII
June 06, 2018
Friendly staff The staff was very accommodating and friendly. When I asked if my car would be finished soon they asked the technician and got me out as soon as possi The staff was very accommodating and friendly. When I asked if my car would be finished soon they asked the technician and got me out as soon as possible. They even gave me a 10% discount because I was there for a while. More
by SarahB
June 01, 2018
User friendly I had no issues making my service appointment, and had a very quick turnaround time, after I arrived. The folks in the service department explained ev I had no issues making my service appointment, and had a very quick turnaround time, after I arrived. The folks in the service department explained everything, and made sure that I was satisfied with everything, before I left. I feel confident in recommending them to others. More
by rajabiggie
Other Employees Tagged: Jason Bell, Bill Chaplin, Bryan Shaw
May 31, 2018
Service Visit Service was Great plan on coming back as long as I own my car. I will recommend this dealership to all my friends family and coworkers. Service was Great plan on coming back as long as I own my car. I will recommend this dealership to all my friends family and coworkers. More
by reggie2890
Other Employees Tagged: Byron Butler
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