Julian Perez | Page 10

I worked with Danny in sales and Julian in management and they were both very giving of their time and expertise. Danny took me on several test drives and worked to find the exact car I wanted from out of s they were both very giving of their time and expertise. Danny took me on several test drives and worked to find the exact car I wanted from out of state. More

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This dealership knowingly sold me a car with toxic fumes and lied to me that there was nothing wrong with the car. They said the fumes I smelled were from outside the car, from paint fumes from detailing wo and lied to me that there was nothing wrong with the car. They said the fumes I smelled were from outside the car, from paint fumes from detailing work they did in the lot where they stored the car. So like the gullible trusting person that I am, I believed them and purchased the car. Of course, as Soon as my daughter got in the car later that night she smelled the toxic fumes. And anyone else who gets in the car also smells them. The dealer himself confirmed that he smelled the fumes when I brought car back. They then performed some kind of defumigation of the car which did nothing to improve the odor. They then claimed they could do an even more aggressive type of defumigation guaranteed to remove any odor. They again lied to me and said the car was ready to go and no longer had any odor. When I picked car up they brought it to me with windows down. Suspicious right? Yeah but I again fell for their lies, unable to smell the odor due to windows being down. Of course, a day later the toxic fumes were clearly still present. My daughter, my son and wife all have health conditions placed at risk by this toxic vehicle. And I get headaches everytime im in this car. In other bad reviews of this dealership they offer to refund purchases of cars (with far fewer dangerous issues) they sell. No such offer has been made to me. They are happy to repeatedly lie to me and place the health and well being of my family at risk. I rarely post reviews as I support and give businesses the benefit of the doubt, so take this as your warning not to visit this dealership. More

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Daniel was an amazing to work with. He was very accommodating. The finance team was also very easy to work with. He was very accommodating. The finance team was also very easy to work with. More

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The salesman was very professional and was willing to go the extra mile. The showroom was very clean. the extra mile. The showroom was very clean. More

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This was the best car purchasing process ever. It was seamless and extremely pleasant. I would definitely buy from this dealer again It was seamless and extremely pleasant. I would definitely buy from this dealer again More

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Very thankful I got to work with Manny and Julian, I came in on a car that had just been sold but they made my experience well worth it finding me something newer with lesser miles at a similar cost. My wife in on a car that had just been sold but they made my experience well worth it finding me something newer with lesser miles at a similar cost. My wife and I appreciated the transparency and understanding of what was important to me and my family. Thank you so much. More

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I only made this to thank Manny for all his help. I am not one to make reviews but I felt very much valued by Manny and his team so made it easy to for me to walk in and drive away with the car I had I am not one to make reviews but I felt very much valued by Manny and his team so made it easy to for me to walk in and drive away with the car I had in mind. Its not everyday you buy a car but I was happy and would suggest for anyone looking to stop in. Thank you again. More

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Shout out to Manny, Julian and Able for working a deal out for me. I felt no pressure from Manny and with his help and others around I left happy. I would recommend them if you are in the search for a new out for me. I felt no pressure from Manny and with his help and others around I left happy. I would recommend them if you are in the search for a new or used car. I was able to walk away confident and happy with my purchase. More

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Had a great time working with Manuel in our new Tiguan. From the beginning he made the buying process easy by getting a value for our trade, gathering up the necessary info to get us in and out in a reason From the beginning he made the buying process easy by getting a value for our trade, gathering up the necessary info to get us in and out in a reasonable time. I’ve spent more time and fought for the car in past buying experiences that with Manuel it just felt non pressured and easy going. While I’ll miss our Jetta it’s great to have found the Tiguan we were after and working with Manuel made the experience much better. Sales manager Julian assisted and offered his help when needed. 5/5 More

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Chris and Julian helped me, a first time car buyer, with my 2023 Taos purchase. They were very patient with me and even negotiated the lowest possible price that they could for me. Not to mention, they even my 2023 Taos purchase. They were very patient with me and even negotiated the lowest possible price that they could for me. Not to mention, they even offered me to dollar for my trade-in. I would definitely recommend them and VW Downtown Chicago to anyone in the market for a car. More

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