Julian Perez | Page 13

The customer service was wonderful! Mohammed was patient, kind, and took very good care of us. Our experience was great. Mohammed was patient, kind, and took very good care of us. Our experience was great. More

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In short, had a good experience buying my Tiguan from VW of Downtown Chicago. Shout out to the team: Angie, Matt, and Neil for their assistance through out the process. of Downtown Chicago. Shout out to the team: Angie, Matt, and Neil for their assistance through out the process. More

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On June 4th (Looking for a Lincoln MKZ) Upon looking for this particular car for weeks, I found the car I wanted and Volkswagen of Downtown Chicago was my place, after setting up an easy appoint looking for this particular car for weeks, I found the car I wanted and Volkswagen of Downtown Chicago was my place, after setting up an easy appointment with their internet specialist, I came in and talked to a wonderful sales associate and Initially we couldn’t come to an agreement with the monthly cost that I was able to manage but once he talked with the Sales Supervisor we were then able to come to a monthly cost that was reasonable, even though the process took until after hours we all made it happen and I drove back home very satisfied. A week later my check engine light came on and after a quick call with the Sales Supervisor he had me come in and talk with their Service Supervisor and come to find out I had a misfire with 1 or 2 spark plugs and they opted to give me a full tuneup without me having to use my extended warranty I previously purchased with my car, so overall Volkswagen of Downtown Chicago is the best place to purchase a car and or truck if you want a great service team, great sales team, and a great person to talk over the in’s and outs of finance charges and warranties. I want to personally thank Mark in finance, Julian in sales, and Bill in service you guys really made this experience great for me this time around More

by antoniogooden16 Verified Customer Verified Customer

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The VW team did a great job being very transparent throughout my entire car buying process. I would highly recommend working with them especially Angie Berg. throughout my entire car buying process. I would highly recommend working with them especially Angie Berg. More

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Joanna has always been amazing to work with. Her and Julian were awesome and I always wish them the best Her and Julian were awesome and I always wish them the best More

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Julian and his entire team were super helpful, knowledgeable, personable, and in general they made our buying experience fun! The communication was great and we are in love with our EV. knowledgeable, personable, and in general they made our buying experience fun! The communication was great and we are in love with our EV. More

by jmilliman Verified Customer Verified Customer

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