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Julian Perez
Julian Perez at Volkswagen of Downtown Chicago

Julian Perez

Sales Manager

Volkswagen of Downtown Chicago

1111 N Clark St
Chicago, IL 60610

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4.4
170 Reviews
4.4

170 Reviews

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170 Reviews of Julian Perez

May 16, 2025

Dealership Rating
Employee Rating

always amazing! they helped me to get my first car, and have continued to provide great service. thank you! More

by kvasil38
Recommend Dealer
Yes

Other Employees Tagged: Michael Zafiriou, Luis Tinoco, Kelia House, Rocco Cesario, Jay Jaber, Alonzo Bass

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May 16, 2025

Volkswagen of Downtown Chicago responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Volkswagen of Downtown Chicago to be a positive one. Please don't hesitate to reach out if you need anything else.

May 02, 2025

Dealership Rating
Employee Rating

Julian was very kind and warm. Made me feel at home as if we were family. Everyone was very professional!!! I Will be coming back for sure for my next car in the future! More

by Marie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Zafiriou, Davis Luckett, Emre Simsek

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May 02, 2025

Volkswagen of Downtown Chicago responded

Thanks for your feedback on your recent visit to Volkswagen of Downtown Chicago. It's great to hear that we were able to assist you and that you had such a positive experience.

April 21, 2025

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Employee Rating

He is kind and prof. For sure. He asked me lot of questions and i ended up with something different, and matching with my needs. Thank you! More

by Jordanklhr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rocco Cesario, Baha Yer, Jay Jaber, Emre Simsek

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Apr 21, 2025

Volkswagen of Downtown Chicago responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 17, 2025

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Employee Rating

Celia went above and beyond what was expected, appreciate the get it done attitude! Purchasing a brand new car is a serious endeavor and I felt taken care of throughout the entire process. More

by J.W
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Davis Luckett, Celia Mijangos

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Apr 17, 2025

Volkswagen of Downtown Chicago responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Downtown Chicago!

April 03, 2025

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Employee Rating

The dealership is great. They worked with me to get some workable numbers. The dealership itself is a nice facility! More

by MCMATH.ALONZO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mohammed Habibi, Jimmy Caprile, Davis Luckett

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Apr 03, 2025

Volkswagen of Downtown Chicago responded

Thank you so much for choosing Volkswagen of Downtown Chicago! Please let us know if we can be of any more assistance.

March 29, 2025

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Employee Rating

Salesperson was good, but the dealership as a whole was less than desirable and wouldn't purchase another vehicle from here. More

by BFOREAL65
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Danny Aguilera, Rocco Cesario, Davis Luckett

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Apr 01, 2025

Volkswagen of Downtown Chicago responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please reach out to Matt Kutyna or Michael Zafiriou at 312-628-4839 . We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

March 28, 2025

Dealership Rating
Employee Rating

They were great to do business with! Very welcoming as soon as we walked in the door! Celia was wonderful working with. She took her time with us and answered all of our questions and th More

by Jane
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Celia Mijangos, Emre Simsek

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Mar 28, 2025

Volkswagen of Downtown Chicago responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Volkswagen of Downtown Chicago.

March 25, 2025

Dealership Rating
Employee Rating

Refused to make repairs claiming they did not have the parts. Then tried to sell an extended warranty. Very difficult to deal with. More

by CROUCHJEREMIAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jay Jaber

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Mar 26, 2025

Volkswagen of Downtown Chicago responded

At Volkswagen of Downtown Chicago, we strive to get the client experience to be 100%. On occasion, things don't go as planned, but we can't fix issues that we aren't aware of. So we would like to invite you to share your experience with us so we can pinpoint the issues that we need to work on, as well as, the things that we got right. Please reach out at your earliest convenience so we can rectify the situation and work on eliminating the issues that you encountered. My name is Fred Borek, Service Manager of VW of downtown Chicago, and I can be reached at Fred.Borek@dtvwchicago.com or 312-628-4848. Thank you for your time!

March 25, 2025

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Employee Rating

Great customer service! !! Thanks for everything you guys for me. Mohammed was amazing and fast. More

by ASHLEYANN.HERNANDEZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mohammed Habibi

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Mar 25, 2025

Volkswagen of Downtown Chicago responded

Thank you, Ashleyann, for sharing your experience with us! We're happy to hear it went well with Mohammed and truly appreciate your feedback.

March 13, 2025

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Employee Rating

Very good treatment and responsible. Good service. Satisfied with the car bought on the spot. More

by dianacarolina82124
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Tinoco, Celia Mijangos, Baha Yer

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Mar 13, 2025

Volkswagen of Downtown Chicago responded

Thank you for taking the time to leave us a review. Congratulations on your new purchase. We look forward to serving you in the future.

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