Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Julie Adams
Julie Adams at Subaru of Gwinnett

Julie Adams | Page 8

Love Encore Delivery Specialist

Subaru of Gwinnett

2950 Satellite Boulevard
Duluth, GA 30096

4.9
105 Reviews

I’m Julie Adams, a Subaru Encore Delivery Specialist since 2005, and I’ve truly found my niche here at Subaru of Gwinnett. As a proud Subaru owner since 2014, I’ve owned three Outbacks and currently drive a 2025 Outback Limited and a 2014 Forester. Originally from Texas, I moved to Georgia in 1995 and have enjoyed over 30 years in the automotive industry. Outside of work, I love spending time with my family, my eight dogs, and nine chickens. I’m also passionate about giving back—volunteering with Planned Pethood outreach clinics and serving as a Subaru Ambassador at Hopkins Elementary School. Being part of the Subaru family allows me to combine my love for cars, animals, and community service. This isn’t just a job for me—it’s a way to share the Subaru spirit of adventure, care, and connection.

4.9

105 Reviews

Write a Review

Dealership Experience

20 yrs, 11 mos

Industry Experience

30 yrs, 11 mos

105 Reviews of Julie Adams

July 19, 2023

Dealership Rating
Employee Rating

Extremely helpful and great service! 10/10 lifetime customer and will be lifetime subaru user More

by volantej
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Bowman, Michael Gallardo , John Anderson, Hailey Armour, Issa Kone, Jeremiah Ramirez, Jill Thurston

Report | Print
Jul 20, 2023

Subaru of Gwinnett responded

Thanks so much! It is our goal here at Subaru of Gwinnett to provide great service and earn your business for a lifetime. Our service staff is very appreciative for you, without you there wouldn't be a need for us:) 10 out of 10 is out goal!!!

July 13, 2023

Dealership Rating
Employee Rating

So far, everything has been great. Hope things keep going the same way. Good purchase, one year of service has been handled very professionally. Not like a car dealer. More

by DONGALE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Issa Kone

Report | Print
Sep 28, 2023

Subaru of Gwinnett responded

Dongale, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

July 10, 2023

Dealership Rating
Employee Rating

Double labor charges, terrible customer service. New building so in the customers are paying. New crew who are horrible with customer service. More

by MSA1798
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jeff Bowman, Michael Gallardo , John Anderson, Hailey Armour, Issa Kone, Jeremiah Ramirez, Jill Thurston

Report | Print
Jul 11, 2023

Subaru of Gwinnett responded

Hello MSA1798 - this review is upsetting an not a reflection on how we do business. I would love to know more about your recent visit so your concerns can be addressed an we can turn your experience to a positive one. I would like the opportunity to learn from what has happened so that we do not make this same mistake again. I can only understand by hearing from you. Please contact me at Jadams@subaruofgwinnett.com - thank you for the opportunity to learn more .

Sep 28, 2023

Subaru of Gwinnett responded

Thanks for the email.....lets get this resolved and move forward

Jul 11, 2023

MSA1798 responded

I sent you an email as requested.

June 13, 2023

Dealership Rating
Employee Rating

Great people and great service! Everyone is pleasant, courteous, and listened patiently. Could not be happier with my Forester. More

by anthonydetje
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Anderson

Report | Print

June 08, 2023

Dealership Rating
Employee Rating

Service department and personal were very professional. They paid attention to every question I had . More

by MJGOLDWINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Bowman , John Anderson, Hailey Armour

Report | Print
Jun 08, 2023

Subaru of Gwinnett responded

We are always here to answer all your questions. We appreciate you choosing Subaru of Gwinnett to service your Subaru an thank you for your business. Thank you for the feedback an we appreciate you taking the time to respond.

May 27, 2023

Dealership Rating
Employee Rating

Good experience with in maintenance representative she did very good attitude and finish work on time More

by TJCHEVERON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 28, 2023

Subaru of Gwinnett responded

Thank for your feedback - we love that you picked Subaru of Gwinnett to service your Subaru an we look forward to seeing you in 6 months or 6000 for your next.

April 27, 2023

Dealership Rating
Employee Rating

Everyone at Subaru Gwinnett is always friendly and ready to help in any way possible. More

by MAUREENGRAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jill Thurston, Erwin

Report | Print

March 12, 2023

Dealership Rating
Employee Rating

The service person I worked with was great. He kept me up to date and was professional and personable. More

by J2KARKULA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Bowman , Jill Thurston

Report | Print
Mar 15, 2023

Subaru of Gwinnett responded

Hi, thank you for your kind words! We're happy we could help. Our team is available should you require any extra help.

March 10, 2023

Dealership Rating
Employee Rating

The service at Subsru of Gwinnett is great. We drive by another dealership to get here. The service department is thorough, prompt and polite. More

by RFEIBISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Bowman , Kyle Formella, Jill Thurston, Isa Kone

Report | Print
Mar 13, 2023

Subaru of Gwinnett responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 02, 2023

Dealership Rating
Employee Rating

Everyone was very professional and friendly! They also are pet friendly! The service was timely and efficient. More

by EKENDA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
1
...
7
8
9
...
11

Dealership Inventory (293 Vehicles)

used 2012 Ford Expedition car, priced at $7,299
2012 Ford Expedition
used
Tuxedo Black Metallic exterior
Automatic
Rear-wheel Drive
$7,299
View Details
used 2022 Honda HR-V car, priced at $18,900
2022 Honda HR-V
used
HONDA exterior
CVT
Front-wheel Drive
$18,900
View Details
used 2013 Honda Civic car, priced at $8,799
2013 Honda Civic
used
Red exterior
Automatic
Front-wheel Drive
$8,799
View Details
new 2026 Subaru Crosstrek car, priced at $38,603
2026 Subaru Crosstrek
new
Crystal White Pearl exterior
CVT
All-wheel Drive
$38,603
View Details
new 2026 Subaru Forester car, priced at $38,781
2026 Subaru Forester
new
Sapphire Blue Pearl exterior
CVT
All-wheel Drive
$38,781
View Details
used 2023 Volkswagen Taos car, priced at $22,500
2023 Volkswagen Taos
used
Deep Black Pearl Effect exterior
Automatic
Front-wheel Drive
$22,500
View Details
View All Inventory