Julio Lopez
Julio Lopez at Williamson Cadillac

Julio Lopez | Page 10

Service Advisor

Williamson Cadillac

7815 SW 104th St
Miami, FL 33156

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4.8
111 Reviews
4.8

111 Reviews

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111 Reviews of Julio Lopez

July 26, 2025

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Employee Rating

Bad customer service on receiving and getting my car with third-party valet people. Very, very bad very very rude not helpful at all actually threatening attitude. More

by johnbitterman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: John Varela

Jul 28, 2025

Williamson Cadillac responded

We're very sorry to hear about the poor service from the valet team—it’s unacceptable and not what we stand for. Your concern is being taken seriously and will be addressed promptly. Should you wish to discuss the experience further, please feel free to contact me directly at janelysp@wagmiami.com.

July 25, 2025

Dealership Rating
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Julio did a good job on the replacement of the piece and it was done quickly. More

by Dciriaco
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jul 25, 2025

Williamson Cadillac responded

Thank you for your feedback! We're happy to hear Julio was able to take care of the replacement quickly and efficiently.

July 22, 2025

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Quick great service. Amazing service team. From the service manger to the advisors excellent customer service. Wouldn’t go anywhere else. More

by aidal661
Service Price Transparency
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Recommend Dealer
Yes
Jul 23, 2025

Williamson Cadillac responded

Thank you for the glowing praise! It’s clear our service team delivered excellence at every step, and we’re so proud to have earned your loyalty.

July 19, 2025

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Very professional and quick, loved the waiting area and it was done at no time More

by lauralie1425
Service Price Transparency
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Recommend Dealer
Yes
Jul 21, 2025

Williamson Cadillac responded

Lauralie, thank you! We're happy Julio ensured your visit was quick, professional, and relaxing from start to finish.

July 17, 2025

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I called Julio and told him about a battery issue l had and within an hour Roadside service (Manny) was here and changed my battery. Thank you Manny and Julio for such a great service. More

by JOEANDELENA
Workmanship
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Recommend Dealer
Yes
Jul 21, 2025

Williamson Cadillac responded

We’re so glad Julio and Manny responded quickly and resolved the battery issue with such efficiency. That’s exactly the kind of prompt service we aim for—thank you!

July 11, 2025

Dealership Rating
Employee Rating

Julio was great, thank you. I would recommend him for any needs you might have servicing your vehicle. More

by MENA2430
Recommend Dealer
Yes
Jul 11, 2025

Williamson Cadillac responded

Thank you so much for the kind shout-out to Julio. We’re glad he made your experience a great one and we truly appreciate your recommendation!

July 11, 2025

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Amazing service, amazing all around care. Very happy to have this dealership be the one i have to say for everything. More

by nimakasmaii
Service Price Transparency
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Recommend Dealer
Yes
Jul 11, 2025

Williamson Cadillac responded

Thank you for your review- your warm words mean a lot! We're honored to be your go-to dealership and thrilled that our team made you feel genuinely cared for.

June 24, 2025

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Excellent service in a timely manner. Julio is the best. He is always very attentive to our problems. More

by lorimatthews
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 25, 2025

Williamson Cadillac responded

Julio’s dedication and attentive care truly shine through and we’re grateful you continue to entrust us with your GMC and value the relationship we’ve built.

June 23, 2025

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Julio is a true professional and asset for Williamson, he went above and beyond to make sure me and my Lyriq were good. He communicated well and answered or got the answers for any questions or concerns that More

by pkye
Service Price Transparency
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Recommend Dealer
Yes
Jun 24, 2025

Williamson Cadillac responded

Julio will be proud to know his dedication left such a strong impression. We’re grateful for your trust in both him and our team!

June 13, 2025

Dealership Rating
Employee Rating

Customer Service terrible I took my vehicle for a recall inspection with a 6.2 engine and it took nine days to complete, during this period. I did not receive any phone calls regarding my vehicle or the sta More

by Julio Jimenez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 17, 2025

Williamson Cadillac responded

We're very sorry to hear about your service experience, Julio. This isn’t the level of communication or care we aim to provide, and your feedback is being taken seriously so we can prevent similar issues moving forward.

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