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Julio Ramirez
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Julio Ramirez | Page 4
Service advisor
Mercedes-Benz of Hoffman Estates
1000 West Golf Rd
Hoffman Estates, IL 60169
48 Reviews
48 Reviews of Julio Ramirez
May 19, 2020
Best Service Ctr. - from start to finish ! Professional, helpful, and efficient experience. Treated very well, as usual. Professional, helpful, and efficient experience. Treated very well, a Professional, helpful, and efficient experience. Treated very well, as usual. Professional, helpful, and efficient experience. Treated very well, as usual. Professional, helpful, and efficient experience. Treated very well, as usual. More
by DRKAF14
Verified CustomerOther Employees Tagged: Stephanie Smith
Helpful 
May 19, 2020
Julio did a great job with the servicing of my vehicle as usual, I like dealing with one person and he’s that guy. I really appreciate the effort he put forward. usual, I like dealing with one person and he’s that guy. I really appreciate the effort he put forward. More
by TERRENCE.MCELROY
May 13, 2020
Prompt service and excellent communication. The multi-point inspection was very thorough (you get a detailed report and you can approve specific items electronically) The loaner car was a nice perk multi-point inspection was very thorough (you get a detailed report and you can approve specific items electronically) The loaner car was a nice perk as well. More
by mercfan
April 14, 2020
The best or nothing at MW! They treat you like family. Everything is always taken care of. Even delivery right to your doorstep, wonderful in these times! Love the lease deals! Awesome customer service, t Everything is always taken care of. Even delivery right to your doorstep, wonderful in these times! Love the lease deals! Awesome customer service, thank you.. BIG THANK YOUS to Joe S, Austin, Dennis, Bob, and Mike.. and, well of course .. Mick A.!!! Big thanks Mercedes Motor Werks fam!! More
by MSMUDDE240
Other Employees Tagged: Jose Garcia, Matt McGinn , Still showing Ziegler names.. not the same as MW any more. Super sad for a lot of people. But it happened.. got to move on.
April 14, 2020
It was a pleasant experience except for some problems.Matt Mcguinn fixed it with the approval of Mr Connolley. He is an awesome GM.Thanks problems.Matt Mcguinn fixed it with the approval of Mr Connolley. He is an awesome GM.Thanks More
by ZENYQ101
Other Employees Tagged: Matt McGinn, Robert Sullivan
April 10, 2020
awesome It's always a pleasure to visit the service department because all the staff are friendly and courteous. The price is very reasonable and area is cle It's always a pleasure to visit the service department because all the staff are friendly and courteous. The price is very reasonable and area is clean. More
by CREUER
Other Employees Tagged: Ronnie Brazier
April 10, 2020
Julio was great in the Service delivery.....Great Julio was great in the Service delivery..... Great communication.... Very professional..... Very customer focused...... Sincere ..... He understo Julio was great in the Service delivery..... Great communication.... Very professional..... Very customer focused...... Sincere ..... He understood my concerns He understood my schedule Very delighted with his approach More
by A.ASARE
April 07, 2020
Very pleasurable in spite of pandemic. Matt Price: Courteous, knowledgeable, following pandemic rules, thorough on all aspects of service, loaner as long as i needed it, freshly cleaned car Matt Price: Courteous, knowledgeable, following pandemic rules, thorough on all aspects of service, loaner as long as i needed it, freshly cleaned car upon delivery. Julio Ramirez also greeted me - from a distance - just to be courteous. Julio has serviced my car as well as Matt. Thank you, all. More
by RGFLYER1
Other Employees Tagged: Matthew Price, Also, gentleman who set up loaner and girl with whom I paid for the service.
April 06, 2020
7 years maintenance Very pleased with your service. You went beyond my expectations and even took care of my car problems covered by warranty. Thanks to Julio Ramirez and Very pleased with your service. You went beyond my expectations and even took care of my car problems covered by warranty. Thanks to Julio Ramirez and your technicians for a job well done. Also thank you for the nice loaner. More
by FALMORADIE
March 31, 2020
Excellent, above and beyond service, appreciate the pick up and delivery of my car, My car is clean and took care all the issue very well as he promised. Julio Ramirez did excellent job. and also the 2 guys up and delivery of my car, My car is clean and took care all the issue very well as he promised. Julio Ramirez did excellent job. and also the 2 guys that picked and dropped off my car, very pleasant, Sorry I didn’t get their names. More
by Nida Gonzales
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