Julio Ramirez | Page 4

The level of service was at the highest standard as I have come to expect from Mercedes of Hoffman Julio and the team went out of their way to provide me with everything I needed and I greatly appreciat have come to expect from Mercedes of Hoffman Julio and the team went out of their way to provide me with everything I needed and I greatly appreciate their hard work More

by CLBILISSIS Verified Customer Verified Customer

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Best Service Ctr. - from start to finish ! Professional, helpful, and efficient experience. Treated very well, as usual. Professional, helpful, and efficient experience. Treated very well, a Professional, helpful, and efficient experience. Treated very well, as usual. Professional, helpful, and efficient experience. Treated very well, as usual. Professional, helpful, and efficient experience. Treated very well, as usual. More

by DRKAF14 Verified Customer Verified Customer

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Julio did a great job with the servicing of my vehicle as usual, I like dealing with one person and he’s that guy. I really appreciate the effort he put forward. usual, I like dealing with one person and he’s that guy. I really appreciate the effort he put forward. More

by TERRENCE.MCELROY Verified Customer Verified Customer

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Prompt service and excellent communication. The multi-point inspection was very thorough (you get a detailed report and you can approve specific items electronically) The loaner car was a nice perk multi-point inspection was very thorough (you get a detailed report and you can approve specific items electronically) The loaner car was a nice perk as well. More

by mercfan Verified Customer Verified Customer

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The best or nothing at MW! They treat you like family. Everything is always taken care of. Even delivery right to your doorstep, wonderful in these times! Love the lease deals! Awesome customer service, t Everything is always taken care of. Even delivery right to your doorstep, wonderful in these times! Love the lease deals! Awesome customer service, thank you.. BIG THANK YOUS to Joe S, Austin, Dennis, Bob, and Mike.. and, well of course .. Mick A.!!! Big thanks Mercedes Motor Werks fam!! More

by MSMUDDE240 Verified Customer Verified Customer

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It was a pleasant experience except for some problems.Matt Mcguinn fixed it with the approval of Mr Connolley. He is an awesome GM.Thanks problems.Matt Mcguinn fixed it with the approval of Mr Connolley. He is an awesome GM.Thanks More

by ZENYQ101 Verified Customer Verified Customer

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awesome It's always a pleasure to visit the service department because all the staff are friendly and courteous. The price is very reasonable and area is cle It's always a pleasure to visit the service department because all the staff are friendly and courteous. The price is very reasonable and area is clean. More

by CREUER Verified Customer Verified Customer

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Julio was great in the Service delivery.....Great Julio was great in the Service delivery..... Great communication.... Very professional..... Very customer focused...... Sincere ..... He understo Julio was great in the Service delivery..... Great communication.... Very professional..... Very customer focused...... Sincere ..... He understood my concerns He understood my schedule Very delighted with his approach More

by A.ASARE Verified Customer Verified Customer

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Very pleasurable in spite of pandemic. Matt Price: Courteous, knowledgeable, following pandemic rules, thorough on all aspects of service, loaner as long as i needed it, freshly cleaned car Matt Price: Courteous, knowledgeable, following pandemic rules, thorough on all aspects of service, loaner as long as i needed it, freshly cleaned car upon delivery. Julio Ramirez also greeted me - from a distance - just to be courteous. Julio has serviced my car as well as Matt. Thank you, all. More

by RGFLYER1 Verified Customer Verified Customer

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7 years maintenance Very pleased with your service. You went beyond my expectations and even took care of my car problems covered by warranty. Thanks to Julio Ramirez and Very pleased with your service. You went beyond my expectations and even took care of my car problems covered by warranty. Thanks to Julio Ramirez and your technicians for a job well done. Also thank you for the nice loaner. More

by FALMORADIE Verified Customer Verified Customer

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