Robert Sullivan
Robert Sullivan at Mercedes-Benz of Hoffman Estates
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Robert Sullivan

Service Director

Mercedes-Benz of Hoffman Estates

1000 West Golf Rd
Hoffman Estates, IL 60169

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19 Reviews

Dealership Experience

30 yrs, 9 mos

Industry Experience

39 yrs, 4 mos

Languages Spoken

English English

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19 Reviews

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19 Reviews of Robert Sullivan

April 17, 2022

Dealership Rating
Employee Rating

I have nothing but good things to say about this dealership. Beautifpul, spotless facility staffed with professional, smiling, friendly people! Abe Zabadneh was great! He is, literally, the best More

by lletraw
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Mohamed, Abe Zabadneh

Apr 26, 2022

Mercedes-Benz of Hoffman Estates responded

Thank you for sharing your experience with our team member. Congratulations on your new vehicle!

July 03, 2020

Dealership Rating
Employee Rating

Always stand behind their work; Bob Sullivan is a pleasure t So far the dealer"s service has keep the quality of the past owner. We hope this will continue in the future. The staff have always been very understa More

by JSPARESUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Omar Contreras

July 03, 2020

Dealership Rating
Employee Rating

Mercedes Benz of Hoffman Estates cares about it's customers I brought my car in for a service and recall, and both Robert Fragoso and Robert Sullivan were very professional, and accommodating. They took care o More

by RICH.JOHNSON07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Fragoso

June 27, 2020

Dealership Rating
Employee Rating

I recently purchased new sprinter van nothing but amazing experience I worked with 3 people best of the best from sales,finance and menager team also recently visit service department to best of the best. More

by Amd1225
Recommend Dealer
Yes

Other Employees Tagged: Kevin Dorsey, Mike Connolly, Michael Spooner , Piotr Siemieniuk, Bart Oborka ?????. Peter ciesielski ?????

June 26, 2020

Dealership Rating
Employee Rating

Too long wait for advisorPart prices with labor quoted Too long wait for advisor Part prices with labor quoted over phone drastically different than actually charged Gives a feeling of being cheated not More

by ASH.SAJJAD
Recommend Dealer
No

Other Employees Tagged: Julio Ramirez

June 26, 2020

Dealership Rating
Employee Rating

Premier service advisor at Zeigler, Wojciech Rogoz thank you! After every service my car comes all washed and vacuumed, reminds me of the day when I bought my car from the showroom. Great help getting me in More

by EVTIMOV111
Recommend Dealer
Yes

Other Employees Tagged: Ilona Varyshko, Wojciech Rogoz , Emily Garcia, Matthew Price

June 25, 2020

Dealership Rating
Employee Rating

Wonderful working with Jason who arranged for car to be picked up and delivered back to me after service completed. Jason kept us updated on the work being done and when we could expect car returned, Excel More

by Dlpdrn
Recommend Dealer
Yes

Other Employees Tagged: Jason Palmer

June 19, 2020

Dealership Rating
Employee Rating

Great customer service, provided step by step communication. And was able to assist with all my requests. The job was done and I was welcomed back. More

by HAMADA0874
Recommend Dealer
Yes

June 17, 2020

Dealership Rating
Employee Rating

Very expeditious group-pleasantly hospitable and overall — Better Than Terrific- Better than Terrific - Better than Terrific- Better Than Terrific -Better Than Terrific- Better Than Terrific More

by LERVYJONES
Recommend Dealer
Yes

Other Employees Tagged: Jose Garcia, Tom May, Tim McGrath , Mike Perez, Dimitri Psihogios

Jun 18, 2020

Mercedes-Benz of Hoffman Estates responded

We appreciate the opportunity to earn your business. Thank you!

June 16, 2020

Dealership Rating
Employee Rating

Waiting now for 2days and no answer yet to things that were missing on the car I bought very very slow on answering my phone calls say they will get back to me and they DON’T one place says it’s certified More

by DANKANACK
Recommend Dealer
Yes
1

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