Julio Ramirez | Page 9

Thank you Julio, we appreciate your customer service. You do a great job as the service manager! Thanks always for your help! You do a great job as the service manager! Thanks always for your help! More

by gestrella1 Verified Customer Verified Customer

Print

Everyone was very kind. I was offered water showed to where I can sit and wait and an offer to walk to my car after I paid great job. I was offered water showed to where I can sit and wait and an offer to walk to my car after I paid great job. More

by samantha57 Verified Customer Verified Customer

Print

Service dept excellent. They simply take care of everything. Wouldn’t go anywhere else to service or purchase/lease my Infinity They simply take care of everything. Wouldn’t go anywhere else to service or purchase/lease my Infinity More

by DONCAMPBELL30 Verified Customer Verified Customer

Print

I have purchased two vehicles from Infiniti of Thousand Oaks and have taken both of them religiously there for all necessary services. I found them very fair when I purchased the vehicles and appreciate th Oaks and have taken both of them religiously there for all necessary services. I found them very fair when I purchased the vehicles and appreciate the way they have cared for them as well. The service personnel are always courteous, knowledgeable and helpful in maintaining them. When I purchase my next Infiniti, it will definitely be from Infiniti of Thousand Oaks. 😊 More

by LENKATZ Verified Customer Verified Customer

Print

Great customer service. As always the staff provides great welcoming service , and while you’re waiting. I made appointment to have my oil change that said it would take a As always the staff provides great welcoming service , and while you’re waiting. I made appointment to have my oil change that said it would take a hour to a hour and half, but it took a little more than two hours. More

by MZANDIKHORSAND Verified Customer Verified Customer

Print

It was very professional. I'm quit unknowledgeable about my car and our future services. I'm quit unknowledgeable about my car and our future services. More

by Alec10 Verified Customer Verified Customer

Print

I have dealt with Infiniti exclusively for 17 years now for their always fabulous service, their wonderful customer service, and their knowledgeable and friendly staff!! Thank you Infiniti!! for their always fabulous service, their wonderful customer service, and their knowledgeable and friendly staff!! Thank you Infiniti!! More

by llf8888 Verified Customer Verified Customer

Print

I had to go back the next day for a part hanging down in the passenger seat that my wife found when she got in the car the night of service. Now a day after service a check engine light has come on. I get the passenger seat that my wife found when she got in the car the night of service. Now a day after service a check engine light has come on. I get the run around from your service department individuals. I have been inconvenienced already and now I have to go back to the dealership again. They offered to come pick up the car but not leave a car for me. How am I supposed to do the things I need to do?? That is not acceptable. This has been a horrific experience. And to make things worse, the manager Julio is never around and in my experience never helpful. Since Nicole left the service department has been fair at best. More

by lfriedma Verified Customer Verified Customer

Print

I’ve had my cars serviced at Thousand Oaks Infinity and always been very happy with the quality of the service. I would recommend the service to anyone who owns an Infinity and wants their car to always r always been very happy with the quality of the service. I would recommend the service to anyone who owns an Infinity and wants their car to always run smoothly and the way the car is designed to run. More

by adeleandalanrubin Verified Customer Verified Customer

Print

Alba is amazing, very personable and professional. Excellent service experience. The service was quick and quality was excellent. Excellent service experience. The service was quick and quality was excellent. More

by tgarcia1219 Verified Customer Verified Customer

Print