Julio Ramirez | Page 8

I have purchased two vehicles from Infiniti of Thousand Oaks and have taken both of them religiously there for all necessary services. I found them very fair when I purchased the vehicles and appreciate th Oaks and have taken both of them religiously there for all necessary services. I found them very fair when I purchased the vehicles and appreciate the way they have cared for them as well. The service personnel are always courteous, knowledgeable and helpful in maintaining them. When I purchase my next Infiniti, it will definitely be from Infiniti of Thousand Oaks. 😊 More

by LENKATZ Verified Customer Verified Customer

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Great customer service. As always the staff provides great welcoming service , and while you’re waiting. I made appointment to have my oil change that said it would take a As always the staff provides great welcoming service , and while you’re waiting. I made appointment to have my oil change that said it would take a hour to a hour and half, but it took a little more than two hours. More

by MZANDIKHORSAND Verified Customer Verified Customer

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It was very professional. I'm quit unknowledgeable about my car and our future services. I'm quit unknowledgeable about my car and our future services. More

by Alec10 Verified Customer Verified Customer

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I have dealt with Infiniti exclusively for 17 years now for their always fabulous service, their wonderful customer service, and their knowledgeable and friendly staff!! Thank you Infiniti!! for their always fabulous service, their wonderful customer service, and their knowledgeable and friendly staff!! Thank you Infiniti!! More

by llf8888 Verified Customer Verified Customer

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I had to go back the next day for a part hanging down in the passenger seat that my wife found when she got in the car the night of service. Now a day after service a check engine light has come on. I get the passenger seat that my wife found when she got in the car the night of service. Now a day after service a check engine light has come on. I get the run around from your service department individuals. I have been inconvenienced already and now I have to go back to the dealership again. They offered to come pick up the car but not leave a car for me. How am I supposed to do the things I need to do?? That is not acceptable. This has been a horrific experience. And to make things worse, the manager Julio is never around and in my experience never helpful. Since Nicole left the service department has been fair at best. More

by lfriedma Verified Customer Verified Customer

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I’ve had my cars serviced at Thousand Oaks Infinity and always been very happy with the quality of the service. I would recommend the service to anyone who owns an Infinity and wants their car to always r always been very happy with the quality of the service. I would recommend the service to anyone who owns an Infinity and wants their car to always run smoothly and the way the car is designed to run. More

by adeleandalanrubin Verified Customer Verified Customer

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Alba is amazing, very personable and professional. Excellent service experience. The service was quick and quality was excellent. Excellent service experience. The service was quick and quality was excellent. More

by tgarcia1219 Verified Customer Verified Customer

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Very kind , and work with excellence! Thank you very much it was a pleasure working with you Thank you very much it was a pleasure working with you More

by Yolanda Discusses Verified Customer Verified Customer

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This dealership is Very friendly and motivated to help solve problems and finish the job in a timely manner. solve problems and finish the job in a timely manner. More

by kimaree.t.gilad Verified Customer Verified Customer

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They are always polite and professional. They work fast too! I feel good going there knowing I can trust them. They work fast too! I feel good going there knowing I can trust them. More

by nlahijani Verified Customer Verified Customer

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