Julio Valdes | Page 6

The entire Sales team at Royal Moore was great from start to finish. Professional, patient, and courteous customer service. No hard sell which I appreciated. Exceeded my expectations of a dealership. Thanks, to finish. Professional, patient, and courteous customer service. No hard sell which I appreciated. Exceeded my expectations of a dealership. Thanks, Julio, Travis, Nate, and Christian! Julio was the first one who greeted me in the lot and took me for a test drive. Very friendly, patient and helpful. Answered my questions and sought others for input if he did not know the answer. Special shout-out to Alex who came to my rescue in the pouring rain when I returned to the dealership post-sale because I didn't know what the flashing red light was in my new Crosstrek. More

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Julio was great to work with! No pressure and knowledgeable. Couldn’t have asked for a better experience. No pressure and knowledgeable. Couldn’t have asked for a better experience. More

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Julio was perfect. Very straightforward and professional. Answered all our questions and always seemed engaged, without any of the hard sell behavior (that we hate). Very straightforward and professional. Answered all our questions and always seemed engaged, without any of the hard sell behavior (that we hate). We did have a small surprise after the purchase. The car made a warning sound at 60 mph and a full, loud alarm at 70 mph. We had to buy a key from a Ford dealer to disable the alarm. $440 More

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I felt that everyone was very friendly and attentive. They made the process very comfortable. My sales person Julio was very helpful and comfortable to work with. They made the process very comfortable. My sales person Julio was very helpful and comfortable to work with. More

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I had a fantastic experience at Royal Moore Subaru. The staff were incredibly friendly and knowledgeable. They took the time to explain all the features of the car I was interested in and answered all The staff were incredibly friendly and knowledgeable. They took the time to explain all the features of the car I was interested in and answered all my questions. Julio Valdez, the sales rep, was particularly helpful and made the entire process smooth and stress-free. I ended up purchasing a car that I absolutely love, and I couldn't be happier with my decision.I highly recommend Royal Moore subaru to anyone looking for a great car-buying experience." More

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Julio was great! He was super helpful and answered all my questions. If he didn't have answers, he found them quickly, and worked hard to make sure I got a good deal. He was super helpful and answered all my questions. If he didn't have answers, he found them quickly, and worked hard to make sure I got a good deal. More

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I had inquired on their website about a pre-owned truck. I got a generic reply text/email right away that was helpful, then Julio called me immediately after to touch base. Very responsive, customer-driven I got a generic reply text/email right away that was helpful, then Julio called me immediately after to touch base. Very responsive, customer-driven and professional. We test drove the next day, and things went great! The process and paperwork went good, and finance guys helpful. Worth noting, their prices were more competitive than what we were looking at here in Salem! More

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