Junaid Mustafa

I have purchased many cars over the years and have worked with dealerships representing Toyota, Nissan, Jeep, Volvo, and several other brands. Most of those experiences were unremarkable—neither particularly with dealerships representing Toyota, Nissan, Jeep, Volvo, and several other brands. Most of those experiences were unremarkable—neither particularly good nor bad. When I recently started shopping for a Subaru Crosstrek, I spoke with dealerships in Glen Burnie and Annapolis, as well as Heritage Subaru. To say my experience with Heritage Subaru was excellent would be an understatement. Our sales representative, Junaid Mustafa, and finance manager, Jonathan Bookstein, made this the easiest and most painless car-buying experience I've ever had. Junaid called us around 7:00 p.m., and after a simple 15–20 minute conversation, we had a straightforward, honest offer. There was no back-and-forth negotiation, no games, and no hidden agenda. When we arrived at the dealership, the experience was just as seamless. We were in and out in about an hour. There was no pressure to purchase unnecessary services or add-ons—just a transparent, efficient process from start to finish. There are many Subaru dealerships throughout the Washington metropolitan area, and you can buy the same Crosstrek from any of them. What sets Heritage Subaru apart is the experience. Their professionalism, honesty, and respect for the customer's time are second to none. Thank you, Junaid, Jonathan, and everyone at Heritage Subaru for making this such an enjoyable experience. I absolutely love my Crosstrek, and I wouldn't hesitate to recommend Heritage Subaru to anyone looking for a stress-free car-buying experience. More

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Junaid Mustafa was an amazing salesman who is a real human being! Helped us find the best deal for our growing family, was very thorough throughout the entire purchasing process, and we left with an ama human being! Helped us find the best deal for our growing family, was very thorough throughout the entire purchasing process, and we left with an amazing deal feeling very satisfied! If he is available whenever you go in, ask for him! More

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Junaid is a great salesman. Definitley makes you feel like you talking to someone who understands your buying a big purchase rather than just viewing you as a paycheck l. Highly Definitley makes you feel like you talking to someone who understands your buying a big purchase rather than just viewing you as a paycheck l. Highly recommend if your a customer that does not like pressure. More

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Well established, helpful dealer, fair pricing. I was treated with respect, patience and kindness. Thank you I was treated with respect, patience and kindness. Thank you More

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Fantastic service. Extremely professional customer service. Would highly recommend this dealer to friends and family. It was greatly appreciated! Extremely professional customer service. Would highly recommend this dealer to friends and family. It was greatly appreciated! More

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We have purchased a number of Subaru's from Heritage in Catonsville and always felt very satisfied. No high-pressure tactics, you are treated as an adult, and they've always had the best price. They also h Catonsville and always felt very satisfied. No high-pressure tactics, you are treated as an adult, and they've always had the best price. They also have an excellent service department. Juneaid Mustafa, the salesperson person for my most recent purchase of a new, just released Unchartered GT, was extremely knowledgeable and easy to deal with. He is very thorough in answering questions, interfacing with his supervisors, and ensuring the entire sales process proceeds seamlessly. From initial contact to vehicle delivery, he demonstrated a high level of customer service. Both Juneaid and the dealership deserve high marks for making this a very positive experience. More

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Junaid was the Subaru dealer that I worked with. He did an amazing job and I would totally recommend Subaru in Catonsville to anybody looking for a new car. Junaid is patient, kind, easy to talk to, He did an amazing job and I would totally recommend Subaru in Catonsville to anybody looking for a new car. Junaid is patient, kind, easy to talk to, willing to answer questions and does a great job making things feel personal. More

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Fast and amazing service. Everyone helpful and welcoming. Junaid was amazing to work with. They will be coming back in the future. Everyone helpful and welcoming. Junaid was amazing to work with. They will be coming back in the future. More

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My wife and I drove to Catonsville from Arlington, VA to pick up a new Forester. The experience was most satisfying, in spite of the long drive, and we are quick to attribute that judgement to Junaid Musta pick up a new Forester. The experience was most satisfying, in spite of the long drive, and we are quick to attribute that judgement to Junaid Mustafa who facilitated the operation. He was a most welcoming and personable sales associate and we enjoyed spending time with him. Junaid took the time to offer critical and useful information on the car we were buying and his patience while directing me during a test drive was beyond the pale. I should point out that he reached out to us before our visit and has followed up since we have returned home with our vehicle. He is a fine model for the Catonsville dealership. More

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I had an excellent experience at Heritage Subaru Catonsville. Their communication was always clear and everyone was so helpful, especially my salesman, Junaid. Catonsville. Their communication was always clear and everyone was so helpful, especially my salesman, Junaid. More

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