Junior Avila
Junior Avila at Universal Mitsubishi

Junior Avila | Page 23

Service Advisor

Universal Mitsubishi

5015 Van Nuys Blvd
Sherman Oaks, CA 91403

4.8
279 Reviews
4.8

279 Reviews

Write a Review

Dealership Experience

26 yrs, 1 mo

Industry Experience

26 yrs, 9 mos

Languages Spoken

English English

Spanish Spanish

279 Reviews of Junior Avila

September 30, 2020

Dealership Rating
Employee Rating

Since 2016 I am Universal Mitsubishi dealer customer. Always when I brought my car for service the staff guys very polite and very professional a specially Service Department specialists. More

by HAYK1971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

Oct 02, 2020

Universal Mitsubishi responded

Thank you for the last 4 years you've chosen us too service your vehicle. We hope you continue giving us the opportunity. Stay safe, Carlos De La Luz

September 12, 2020

Dealership Rating
Employee Rating

Went for my oil change priced very satisfied with the work and the experience going to get another appointment in a couple of weeks for my spare tire.👍👍😂🇺🇸🇺🇸🇺🇸 More

by wllmmorrison2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

Sep 17, 2020

Universal Mitsubishi responded

Excellent, I'm so glad you found your experience satisfying and you're coming back in a couple of weeks. We look forward to serving your vehicle for many years to come. Stay safe, Carlos De La Luz

August 30, 2020

Dealership Rating
Employee Rating

They are very nice and always willing to be of service. They make me feel relaxed and confident they will do an excellent job, I have an old car and they never treat me like it. Thank you More

by monyaangel1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

July 18, 2020

Dealership Rating
Employee Rating

Excellent service, Job done in time promised, clean facility, excellent customer service i will recommended to my frriends,armen was very nice cleraly expleined about service requested thank you. More

by GALATAS522
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

Jul 23, 2020

Universal Mitsubishi responded

Thank you so much for sharing your experience with friends. Personal experiences will always be our best form of marketing. We look forward to your next visit. Stay safe, Carlos De La Luz

July 11, 2020

Dealership Rating
Employee Rating

Amazing service from their team! Very quick and professional. Paul is the guy to go to if you need a reliable and trustworthy kind of service. I am surely not going to give the business to any othe More

by jillkris.clamor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

June 25, 2020

Dealership Rating
Employee Rating

Everytime i come here i always get taken care of by Genuinely nice customer service representatives and I get quality service nothing less. Thank you for your great service More

by m_moran55
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan

June 25, 2020

Dealership Rating
Employee Rating

I had my service done during the pandemic. I received excellent service from Universal Mitsubishi. This is a follow up survey after the initial one. They did a great job with follow up service. More

by CARYKWOK2002
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

June 25, 2020

Dealership Rating
Employee Rating

Mal servicio, los trabajadores se ponen a discutir con el cliente el supuesto papá del dueño no le pone atención a la gente cuando uno le quiere decir algo More

by Maria
Recommend Dealer
No

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

Jun 25, 2020

Universal Mitsubishi responded

Me da pena, me disculpa. Si no es molestia, tendria favor de hablarmen. Con su ayuda, me gustaria evitar que esta mala experiencia le ocurra ha otros. Gracias, Carlos De La Luz

June 25, 2020

Dealership Rating
Employee Rating

Everyone was helpful, I completely re-did my front bumper, all the staff is awesome. We need a Mitsubishi super car. America is Number one! More

by mosse0
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

June 17, 2020

Dealership Rating
Employee Rating

BEST SERVICE EVER! KNOWLEDGEABLE STAFF AND FAIR PRICES! I am a customer for life now after the excellent service provided by Paul Tokatlyan. He took the time and explained things throughout. Highly recommend More

by ERIK21ERIK
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

Jun 22, 2020

Universal Mitsubishi responded

Hello Erik, I'm glad Paul and his Staff explained everything, keeping you informed so you could make a detailed decision. We look forward to your next visit. Stay safe, Carlos De La Luz

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