Justice Padilla | Page 5

Car was fine. It was not washed. Inside was dirty. Washer fluid was low. Tire air pressure was low. Charge was only 75%. This would be okay, but the salesperson It was not washed. Inside was dirty. Washer fluid was low. Tire air pressure was low. Charge was only 75%. This would be okay, but the salesperson said they’d clean it and charge it. It was dishonest. I purchased the car to be delivered. I specifically asked how long the process would take. They said sign papers electronically, then 1-2 days for loan to find, then a couple days for delivery. Everything would be done within a week. Cool. But that was also incorrect. Purposefully misleading. It actually took 14 days. They kept making excuses and never said what was actually going on. Until they have your money they’re really responsive, then they don’t care about you. I’ve purchased 6 cars out of state in the last 7 years. This was the most misleading dealership I’ve dealt with. I would not buy a car remotely from them again. More

by Steve Verified Customer Verified Customer

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Amazing staff, great facility and really cares about the customer. The sales team bent over backwards to get two separate deals done and my family really appreciates it. customer. The sales team bent over backwards to get two separate deals done and my family really appreciates it. More

by MATTMORAN1990 Verified Customer Verified Customer

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Stephan was exceptional. He LISTENED which is huge for such a young man. Good job! He LISTENED which is huge for such a young man. Good job! More

by DGILBERT7 Verified Customer Verified Customer

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Poor experience. I called Curtis Hensley three times and never received a return call. Not a good buying experience. I called Curtis Hensley three times and never received a return call. Not a good buying experience. More

by LWALL55 Verified Customer Verified Customer

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Jana was very customer focused and was pleasant and patient when negotiating cost of trade in. Ryan was pleasant in the closing / paperwork phase. patient when negotiating cost of trade in. Ryan was pleasant in the closing / paperwork phase. More

by LCGALLAWAY Verified Customer Verified Customer

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Jiada has excellent emotional intelligence—great listening skills, found the perfect car for my needs. She’s the best sales person I’ve ever worked with Eric was helpful in ensuring I understood listening skills, found the perfect car for my needs. She’s the best sales person I’ve ever worked with Eric was helpful in ensuring I understood my options and carefully answered all my questions. More

by LINDA.MOONEY Verified Customer Verified Customer

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