

96 Reviews
Write a Review96 Reviews of Justin Birdwell
September 03, 2025
My 4Runner had to be towed to the dealership as the alternator went out. This is the first time I had my vehicle serviced without an appointment, and maybe that’s why this service experience did not li alternator went out. This is the first time I had my vehicle serviced without an appointment, and maybe that’s why this service experience did not live up to the rest. My vehicle was delivered to the dealership before noon, and Justin was off that day. Another advisor told me that I would get a call first thing next morning to discuss the repair. At approximately. 8am I called and spoke with Justin. A few hours later I happened to check my phone and found that I had been sent a text with the recommended repairs for me to authorize. This may well be efficient for the dealership, but I found it very impersonal, and would have delayed my repair if I did not check my phone. I was notified when my repair was complete, and I am satisfied with the repair. I have always been treated well by Justin and the dealership as a whole, as my previous survey responses will show. I will continue to be a customer and appreciate Justin’s effort and attention. Just didn’t care for the automation and would rather speak with my advisor pertaining to the service of my vehicles. Thank you! More
August 10, 2025
Very pleased that the service was performed so promptly. Dealing with Carey was an absolute pleasure. Dealing with Carey was an absolute pleasure. More
Other Employees Tagged: Bobby Hall, Carey Hausenfluck
August 09, 2025
it was a good job done quickly and the facility was a good place ok good place ok More
Other Employees Tagged: Ron Broesche, Heather Beran
August 02, 2025
It was a very good service, and done quick, didn’t have to wait in lin. to wait in lin. More
Other Employees Tagged: Manny Lopez
August 01, 2025
Justin is alway helpful and cares about his customers! ! I had a bigger issue with a repair and Justin worked with me on getting it resolved! Super guy and great customer service!!! 10 out of 10 every ! I had a bigger issue with a repair and Justin worked with me on getting it resolved! Super guy and great customer service!!! 10 out of 10 every time!!!!! More
