Justin Bustle | Page 6
Senior Service Manager
Scott Clark Toyota
13052 E Marie Garris Rd.
Matthews, NC 28105
171 Reviews
Write a Review171 Reviews of Justin Bustle
April 09, 2021
This is a great place! Friendly & helpful staff. The appointment process was simply. Work was completed satisfactory and in less time than I expected. Prices are fair. appointment process was simply. Work was completed satisfactory and in less time than I expected. Prices are fair. More
Other Employees Tagged: Matthew Zajac
March 22, 2021
Scott Clark has excellent customer service! They are very friendly and explained each service that was performed on my truck. I will definitely purchase my next vehicle from them. very friendly and explained each service that was performed on my truck. I will definitely purchase my next vehicle from them. More
Other Employees Tagged: Mark in the service department
March 13, 2021
I thought u was a good manager until you stole my 1996 Toyota Terrell. And in order for me to leave car on property I had to give u my title to car and when I kept calling u u would not call me back I cam Toyota Terrell. And in order for me to leave car on property I had to give u my title to car and when I kept calling u u would not call me back I came to dealership to see if found transmission for car u informed me that u were still looking i assuming that was a lie to i really cannot believe that u were a crooked manager More
February 18, 2021
Excellent service and support. Justin Bustle and the service team always do an incredible job. Never an issue in getting scheduled and always provide complete service. Always recommend s only what is ne service team always do an incredible job. Never an issue in getting scheduled and always provide complete service. Always recommend s only what is needed and provides accurate assessment. 5star. More
January 24, 2020
Always a good experience with service dept and trust them that I will get the service required to maintain reliability. Would and have recommended to others. Actually take my wife's Lexus to this shop for that I will get the service required to maintain reliability. Would and have recommended to others. Actually take my wife's Lexus to this shop for service More
January 16, 2020
When you pull in to Scott Clark Toyota and turn off the car,your going to be taken care of. I recently bought a new 2019 Tundra. Its black. Its gorgeous. I want to take care of this truck. Its your offic car,your going to be taken care of. I recently bought a new 2019 Tundra. Its black. Its gorgeous. I want to take care of this truck. Its your office on the road. Im a contractor. Knowing I can count on Scott Clark Toyota to take care of the regular maintenance right for a fair price is great. They get it. There in the people business and cars. They take care of your client More
December 30, 2019
Miscommunication rectified. Set Service appt thru Misty only to get there & have none. Pali Pali (new service writer) set up 105K service + wheel locks I was told by Misty were in stock. Paid, went to pick only to get there & have none. Pali Pali (new service writer) set up 105K service + wheel locks I was told by Misty were in stock. Paid, went to pick up & antenna was removed while washed but not reinstalled - just like wheel locks were not installed. I was told Parts/Service would call next morn for install. I called nearly every day for over a week, left word for return call & STILL NEVER GOT A CALL BACK. Every time I attempted to escalate I was told EVERYONE was n a meeting. Finally I got Justin on the phone, brought it n and all was rectified. Lots of apologies but mishandled from jump street. I rated a 5 star for Justin & Pali Pali but the dealership should be rated a ZERO, one at most. More
Other Employees Tagged: Misty; Pali Pali
December 04, 2019
The service department is great. My Service Manager Justin is the greatest. You’re treated like family. No matter what goes on with my vehicles, I call him. Being an elderly woman, you want someone, th Justin is the greatest. You’re treated like family. No matter what goes on with my vehicles, I call him. Being an elderly woman, you want someone, that’s respectable and trustworthy. I find it in him. More
Other Employees Tagged: Johnnie Fluker , Steven Carrasquillo, Wayne Faust, Dennis Lee, Misty Tesnear
November 27, 2019
Customer service is terrible Had an oil change appointment at 8:30 and I am still here waiting at 1045, they told me they had a lot of cars to come in, but I had an appointment Had an oil change appointment at 8:30 and I am still here waiting at 1045, they told me they had a lot of cars to come in, but I had an appointment More
Other Employees Tagged: Pete Acree, David Blackburn , Greg Aldredge, Sam Barnes, Brandon Beck, Leigh Blake, Billy Carroll, Crystal Kush, Mike McClaskey

