Justin Campbell
Justin Campbell at Walter's Mercedes-Benz of Riverside

Justin Campbell

Finance Manager

Walter's Mercedes-Benz of Riverside

3213 Adams St
Riverside, CA 92504

4.9
350 Reviews
4.9

350 Reviews

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350 Reviews of Justin Campbell

May 04, 2025

Dealership Rating
Employee Rating

Very respectful and smooth process. I told Jon Klempner exactly what I was looking for and he found the right car for me. No pressure sales approach which I fully appreciated. Afterward More

by lkcaldwell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jon Klempner

May 05, 2025

Walter's Mercedes-Benz of Riverside responded

We are grateful for you leaving Jon and Justin this wonderful review! We are honored to have had the opportunity to work with you and we are glad that they provided you with 5-star service. We are pleased to know that they were no pressure, helped you understand all your options and made you happy with your experience. We warmly congratulate you on your new vehicle- behalf of the entire Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

May 04, 2025

Dealership Rating
Employee Rating

The entire staff was incredible throughout the process. Quick efficient answered all my questions and treated me as I would expect a customer to be treated at a Mercedes-Benz dealership. More

by JeffW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 05, 2025

Walter's Mercedes-Benz of Riverside responded

Jeff, Thank you for leaving us this positive review! We are happy to know that our team was incredible throughout the process, quick, efficient, answered all your questions and treated you right. Please do not hesitate to let us know how we may be of further service to you. Congrats on your new vehicle- behalf of the entire Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

May 04, 2025

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Employee Rating

Salespeople are not friendly or even attempt to approach you. They are play games when trying to work out a deal. More

by Liz21704
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
May 06, 2025

Walter's Mercedes-Benz of Riverside responded

I sincerely apologize for your disappointing experience at our dealership on May 4th. Our sales team should have welcomed you immediately and negotiated transparently - not ignored you or played games. This falls well below our standards, and I'm addressing it directly with additional staff training. I'd welcome the chance to speak with you personally at (951) 441-6182. Thank you for bringing this to my attention. We value your feedback and hope to earn another opportunity to serve you better. Erwin Artacho General Manager Mercedes-Benz of Riverside (951) 441-6182

April 25, 2025

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Employee Rating

It was a pleasure working with the whole team at Walter's. They were well informed and coordinated and frankly were overly diligent. Raul Ayala was a consummate professional and couldn't have been b More

by weigelps
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Raul Ayala, Rob Little

Apr 28, 2025

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Raul this amazing review! We are happy to know that he was a consummate professional, well informed, diligent and a pleasure to work with. Please do not hesitate to let us know how we may be of further service to you. Congrats on your new vehicle- behalf of the entire Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

April 22, 2025

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Employee Rating

My expert and encounter in this dealership was very positive and pleasant. Moe Mohammad was very helpful and easy to work with. More

by mchar92506
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Moe Mohammed

Apr 22, 2025

Walter's Mercedes-Benz of Riverside responded

Providing first class service is so important to us here at Mercedes-Benz of Riverside and we are glad that Moe's efforts met your satisfaction! We are thrilled to know that he was very helpful, easy to work with and made your experience very positive/pleasant. Congratulations on your new vehicle- behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

April 03, 2025

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Employee Rating

Raphael was Very helpful in locating the vehicle I was interested and that met my needs. More

by mclavel85
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rafael Aribuabo

Apr 04, 2025

Walter's Mercedes-Benz of Riverside responded

Providing immaculate service is so important to us here at Mercedes-Benz of Riverside and we are glad that Rafael's efforts met your satisfaction! We are thrilled to know that he was very helpful and found what met your needs/interested in. Congratulations on your new vehicle- behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

February 18, 2025

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Employee Rating

Edwin Correa was a great salesperson and a really nice man. He was very knowledgeable anbout the car we were interested in and really made the purchase easy. More

by Betsydreier
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Edwin Corea

Feb 19, 2025

Walter's Mercedes-Benz of Riverside responded

Betsy, Thank you for leaving Edwin this fantastic review! We are happy to know that he was great, really nice, very knowledgeable and made the process easy for you. Please do not hesitate to let us know how we may be of further service to you. Congrats on your new vehicle- behalf of the entire Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

January 29, 2025

Dealership Rating
Employee Rating

Excellent service, professional staff, and smooth process. Highly recommend this dealership for a great experience! More

by alisevalieva
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Raymundo Lopez

Jan 29, 2025

Walter's Mercedes-Benz of Riverside responded

Providing excellent service is so important to us here at Mercedes-Benz of Riverside and we are glad that our teams efforts met your satisfaction and high recommendation! We are thrilled to know that they were professional, made the process smooth and your experience great. Congratulations on your new vehicle- behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

January 28, 2025

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Employee Rating

Great People Great positive environment always we will work with you attitude. Very attentive. Very clean. And great snacks too !! More

by Kuri699
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Raymundo Lopez

Jan 29, 2025

Walter's Mercedes-Benz of Riverside responded

Kuri, Thank you for leaving us this terrific review! We are happy to know that our team was very attentive, great and had a we will work with you attitude as always. Please do not hesitate to let us know how we may be of further service to you. Congrats on your new vehicle- behalf of the entire Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

January 25, 2025

Dealership Rating
Employee Rating

My wife and I could not be happier for purchasing our new 2025 Mercedes-Benz GLE 350 from Walter’s Mercedes-Benz of Riverside if it was not the help of Christian Aparicio. Christian was attentive to our need More

by Felix
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christian Aparicio

Jan 27, 2025

Walter's Mercedes-Benz of Riverside responded

Felix, Thank you for leaving Christian this positive review! We are happy to know that he was attentive to your needs, very knowledgeable, gave detailed explanations and was patient. We look forward to working with you again in the future when the time comes. Congrats on your new Mercedes-Benz GLE 350- behalf of the entire Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

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