Justin Erwin
Justin Erwin at Tenvoorde Ford

Justin Erwin

Service Advisor

Tenvoorde Ford

185 Roosevelt Rd.
St. Cloud, MN 56301

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4.6
121 Reviews
4.6

121 Reviews

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121 Reviews of Justin Erwin

March 30, 2026

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Well run dealership at all levels. Our family has been a client of Tenvorde for many years now after not having any specific affiliation with any dealership prior.  Once you know how c More

by Dhegg79
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Recommend Dealer
Yes

Other Employees Tagged: David Rodriguez

March 28, 2026

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They kept informed throughout the process. I would recommend them for all of your needs. More

by jim@actionmachining.biz
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Recommend Dealer
Yes

March 15, 2026

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He said he was looking in to something’s on my warranty and I have not heard anything back. Sure feelings like I’m being blown off and that’s not the only time this has happened to me here. I will never re More

by dk.knutson7
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Recommend Dealer
No
Mar 19, 2026

Tenvoorde Ford responded

Hello, I’m very sorry to hear about your experience at Tenvoorde Ford. It’s upsetting when follow-ups aren’t handled as promised. If you’d like to speak with someone directly about this, you can reach Craig Schaefer at cschaefer@tenvoordeford.com.

March 07, 2026

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They really took care of me. The communication was excellent. And even went out of their way to deliver my truck. More

by jim@actionmachining.biz
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Recommend Dealer
Yes
Mar 07, 2026

Tenvoorde Ford responded

Hello Jim, it’s great to hear the team at Tenvoorde Ford took such good care of you. We’re glad the communication was excellent and that they went the extra mile to deliver your truck.

February 23, 2026

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Misdiagnosed my vehicle, told me was fixed and was not. Then when picked it up found only 1 of 2 issues was resolved and had for weeks. VERY disappointed. More

by NICOLE.KLOCKER
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Recommend Dealer
No
Feb 24, 2026

Tenvoorde Ford responded

We’re sorry your recent service visit did not meet expectations. We appreciate you taking the time to speak with Craig and giving us the opportunity to re-evaluate your vehicle. If you have any additional questions or concerns, please contact Service Manager Craig directly at cschaefer@tenvoordeford.com. We value your business and look forward to continuing to support your vehicle’s service needs.

January 21, 2026

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Justin was great! He kept me informed about the situation with my battery and got everything taken care of. I was thankful for his help with my battery problem. More

by Sim.mike1521
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Recommend Dealer
Yes
Jan 22, 2026

Tenvoorde Ford responded

Hi Mike, thank you for sharing your experience at Tenvoorde Ford. It’s great to hear that Justin was able to keep you informed and handle your battery issue. We appreciate you trusting us with your vehicle.

January 19, 2026

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I have always had great, quality, fast service and the staff are very friendly here. No negatives More

by molson56304
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Recommend Dealer
Yes
Jan 20, 2026

Tenvoorde Ford responded

Hi, It is great to hear your experiences at Tenvoorde Ford have been consistently positive. Fast service paired with quality work makes a real difference during any visit. Friendly staff only adds to that feeling of confidence when you stop in. Thank you for taking the time to share this feedback with the Tenvoorde Ford team.

January 05, 2026

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I made an appointment to have my truck serviced, it was in the shop for over 24 hours, every time I checked on it they told me it was on the lift but said they would get back to me soon,I was told this by More

by kitzmann_josh
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Recommend Dealer
No
Jan 15, 2026

Tenvoorde Ford responded

Hi Josh, I’m very sorry your truck wasn’t worked on as expected and that you weren’t kept informed. That is not the experience I want for anyone at Tenvoorde Ford. Please reach out to Craig Schaefer at cschaefer@tenvoordeford.com so we can look into what happened and make sure this is handled properly. Your feedback is important and will be taken seriously.

December 15, 2025

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Justin was a great help in getting the proper repairs done to my car at an affordable cost. More

by mike.ewinski
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Recommend Dealer
Yes
Dec 16, 2025

Tenvoorde Ford responded

Hi Mike, thank you for sharing your experience at Tenvoorde Ford. We are glad to hear Justin was able to help get the right repairs done for your car at a cost that worked for you. It’s great to know our team made the process smooth and helpful. We look forward to assisting you again in the future.

December 06, 2025

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My whole experience at Tenvoorde Ford was absolutely excellent! I loved working with Justin! He was very personable and professional. He listened to my concerns, and reassured me on what needed to be do More

by TELECONN
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Recommend Dealer
Yes
Dec 07, 2025

Tenvoorde Ford responded

Hi, thank you for sharing your experience! We’re thrilled to hear Justin made such a positive impression and took the time to address your concerns with professionalism and care. It’s great to know you felt reassured throughout the process. We look forward to seeing you again at Tenvoorde Ford.

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