61 Reviews
Write a Review61 Reviews of Justin Erwin
September 25, 2023
Wait time was longer than usual. Major repair of one vehicle that wasn't able to be completed anyway. Major repair of one vehicle that wasn't able to be completed anyway. More
Other Employees Tagged: Mike Asperheim, Barry Jensen, Maddi Johnson, Tim Stueve , Russ Hoeschen, Alex Ladino, do not know who I worked with
September 15, 2023
Was promised a wash, instead when delivered back a fountain drink was left in drink holder. Not the end of the world just sloppy and poor comunication between service and advisor. Cost twice as much i fountain drink was left in drink holder. Not the end of the world just sloppy and poor comunication between service and advisor. Cost twice as much in fuel due to two trips from princeton,lack of follow thru after work was completed. Take some pride in your work slow down a little to check your work. More
Other Employees Tagged: Service manager
September 08, 2023
I brought my truck in for a noise that I thought was possibly a wheel bearing. I was told that I needed $5500!in front end work and new tires. I had the work done and picked up truck. Driving it home th possibly a wheel bearing. I was told that I needed $5500!in front end work and new tires. I had the work done and picked up truck. Driving it home the sound that I brought it in for was still there. I called the dealer and brought it back. Apparently they never test drove the truck. After a test drive they found a piece of weatherstripping that was causing the noise. They repaired it and wanted to charge me an additional $60. Not a good idea. Makes me wonder if I spent $5500 for a potentially $60 repair. I certainly hope that my truck needed the work I paid for. More
September 02, 2023
Dealership ok but ford failed to get my navigation to work ford offed to replace the module at over 1000 dollars but still will not fix or activate navigation. This is not Acceptable. work ford offed to replace the module at over 1000 dollars but still will not fix or activate navigation. This is not Acceptable. More
Other Employees Tagged: Mike Asperheim, Maddi Johnson
August 09, 2023
It’s always a great visit there and everyone is so helpful great dealership to work with helpful great dealership to work with More
Other Employees Tagged: Mike Asperheim, Barry Jensen, Maddi Johnson, Tim Stueve , Nate Erlandson, Russ Hoeschen, Alex Ladino