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Justin Erwin
Justin Erwin at Tenvoorde Ford

Justin Erwin | Page 6

Service Advisor

Tenvoorde Ford

185 Roosevelt Rd.
St. Cloud, MN 56301

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4.5
124 Reviews
4.5

124 Reviews

Write a Review

124 Reviews of Justin Erwin

September 22, 2024

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Employee Rating

Service was quick and cost was as quoted. Always have service done here when in the area. More

by mhawkinsfamily
Recommend Dealer
Yes
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Sep 24, 2024

Tenvoorde Ford responded

Thank you for your feedback! We're glad to hear that you had a quick service experience and that the cost met your expectations. We appreciate your loyalty and look forward to seeing you again at Tenvoorde Ford!

September 16, 2024

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Employee Rating

My experience is that Tenvoorde lies and exaggerates issues to try and make you spend more money. I reached out to Tenvoorde with my concerns and they ignored me. More

by reneet4444
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kevin from service

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Sep 17, 2024

Tenvoorde Ford responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

September 16, 2024

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Employee Rating

I was very satisfied with the service and the communication. I will continue to come back. More

by tbroquis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Asperheim, Barry Jensen, Maddi Johnson, Tim Stueve

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Sep 17, 2024

Tenvoorde Ford responded

Hi, Thank you for your feedback! We're happy to hear you were satisfied with the service and communication. We look forward to seeing you again!

September 15, 2024

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Employee Rating

They are very courtesy professional they did an excellent job on changing oil and review of the vehicle and what needs to be completed in the future More

by meyer.floyd.c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Asperheim, Barry Jensen, Maddi Johnson, Tim Stueve

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Sep 16, 2024

Tenvoorde Ford responded

Thank you for your feedback, Floyd! We’re glad to hear you received courteous and professional service, and that the oil change and vehicle review were handled well.

September 01, 2024

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Employee Rating

Your team performed 4 recalls and put on our new top in just a few hours! Awesome job and then y’all brought the soft top to our house. Amazing service! Many thanks More

by scottstockmoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Rodriguez, Chad Williams, Mike Asperheim, Barry Jensen, Kris Culhane, Maddi Johnson, Tim Stueve, Jessica Corbin , Jade Anenson

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Sep 03, 2024

Tenvoorde Ford responded

Thank you for the kind words, Scott! We’re thrilled to hear that we could efficiently handle the recalls and install your new top so quickly. It’s great to know that our team’s efforts made your experience exceptional. If you need anything else, feel free to reach out. We’re here to help!

September 01, 2024

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Employee Rating

Great service, fast friendly efficient all the way around from the advisors, technicians and managers. More

by nathan.voigt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Rodriguez, Chad Williams, Mike Asperheim, Barry Jensen, Mike Warren, Kris Culhane, Maddi Johnson, Tim Stueve , Dan Lochner, Nathan Voigt, Chase Olson

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Sep 01, 2024

Tenvoorde Ford responded

Thank you, Nathan! We’re glad to hear that you had a great experience with our team. Your feedback is much appreciated.

August 03, 2024

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Employee Rating

Very good all around. The process was very enjoyable I would recommend to people I know More

by Mlkeneis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Asperheim, Barry Jensen, Maddi Johnson, Tim Stueve

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Aug 03, 2024

Tenvoorde Ford responded

Hi, Thank you for your feedback! We’re delighted to hear that you had a very good and enjoyable experience with us. We appreciate your recommendation and look forward to assisting you and those you refer in the future.

July 28, 2024

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Employee Rating

Good communicator, took care of the problem. Kept me informed on the progress. Very professional and courteous. Will do business with again!! More

by bbkjeR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Asperheim, Barry Jensen, Maddi Johnson, Tim Stueve

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Jul 29, 2024

Tenvoorde Ford responded

Hi, Thank you for your feedback! We're glad to hear that our team kept you informed and handled your issue professionally. We appreciate your business and look forward to assisting you again!

July 16, 2024

Dealership Rating
Employee Rating

Very good communication and very friendly They kept us informed and updated and got our vehicle to usin a timely manner. More

by carlsojm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Asperheim, Barry Jensen, Maddi Johnson, Tim Stueve

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Jul 18, 2024

Tenvoorde Ford responded

Thank you for your feedback! We're delighted to hear that you had a positive experience with our communication and friendly service. Keeping you informed and delivering your vehicle in a timely manner are priorities for us. If there's anything more we can do for you, please don't hesitate to let us know. We appreciate your business and look forward to serving you again!

July 07, 2024

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Employee Rating

Justin Erwin has always handled all my truck repairs professionally and promptly. He strives to make sure the repair is done right the first time which I and know others he has helped greatly appreciate More

by PEKAREK84
Workmanship
Service Time
Recommend Dealer
Yes
Report | Print
Jul 08, 2024

Tenvoorde Ford responded

Thank you for your kind words! We're delighted to hear that Justin has consistently provided professional and prompt service for your truck repairs. We appreciate your recognition of his efforts and the excellent customer service from our entire team at Tenvoorde. We look forward to serving you again!

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