Justin Frey

Made purchasing a new car a very pleasant and easy experience. Changed my perspective and set a new standard of what a car dealership can be. experience. Changed my perspective and set a new standard of what a car dealership can be. More

by PETE48 Verified Customer Verified Customer

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Vehicle was not cleaned at the time of delivery, Can see lot of foot prints lot of foot prints More

by PRASANTHRAVURI Verified Customer Verified Customer

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Great time buying a car, everyone was helping out to make it quick and easy it quick and easy More

by ROBNEUMILLER1 Verified Customer Verified Customer

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We were sold a Used Polestar SC60. We had intended to buy an extended range. It was frustrating because I had provided 2 stock numbers that we wanted to see. A polestar was swapped in We had intended to buy an extended range. It was frustrating because I had provided 2 stock numbers that we wanted to see. A polestar was swapped in place of the extended range. We did not catch it because it looked similar and was close in price. I am sure it was just an accident. Regardless, we got two spend two full days in the dealership and 6 hours in the car to get it rectified. More

by JIMLIPMAN Verified Customer Verified Customer

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Outstanding service. They listened to me and helped me achieve my goal. I am a happy customer. I felt they made sure I understood car operations and the leasing process They listened to me and helped me achieve my goal. I am a happy customer. I felt they made sure I understood car operations and the leasing process. I did not feel pressured but instead cared about as a customer. Customer service won in this purchase. More

by CSUEBSWEET Verified Customer Verified Customer

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Signed documents on 6/13. Tag and registration is still not complete and I’ve reached out to 3 individuals at the dealership with no response to the status of my registration Tag and registration is still not complete and I’ve reached out to 3 individuals at the dealership with no response to the status of my registration and tag delivery. Great communication until the documents were signed. 7/23 Just received more documents to be notarized for tag application processing. More

by msmith Verified Customer Verified Customer

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Great customer buying experience. It was easy to purchase the car and complete all of the paperwork, It was easy to purchase the car and complete all of the paperwork, More

by BRUCEOSTRY Verified Customer Verified Customer

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was a no pressure experience every one was friendly and up front about the pricing up front about the pricing More

by MKING444 Verified Customer Verified Customer

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they found me a vehicle that was specked pretty close to what we wanted. the car was delivered to our home clean. we would have liked a more thorough understanding of how things worked but the dealership be what we wanted. the car was delivered to our home clean. we would have liked a more thorough understanding of how things worked but the dealership bent over backwards to give us a thorough training session when we asked for it. extra accessories were provided in a timely fashion. though not an issue for us I believe it would be helpful to staff to have appropriate direct Volvo participation in handling winter tire requests. it was tough for them to understand our needs in that regard, as a matter of fact I would like Volvo to contact me personally to discuss this issue. I live in the mountains with the driving through 1' to 2' of snow is common and all season tires do not fit the bill More

by JIM@TAHOECITYMARINA.COM Verified Customer Verified Customer

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Not really sure who Justin was but Cole and Brian were great to work with. If Justin was at the front desk he was nice but really did not interact with him great to work with. If Justin was at the front desk he was nice but really did not interact with him More

by DEBBIE.LEACH01 Verified Customer Verified Customer

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