Justin Frey
Justin Frey at Niello Volvo Cars Sacramento
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Justin Frey

Sales Manager

Niello Volvo Cars Sacramento

4609 Madison Ave
Sacramento, CA 95841

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4.9
69 Reviews

Dealership Experience

4 yrs, 10 mos

4.9

69 Reviews

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69 Reviews of Justin Frey

May 11, 2025

Dealership Rating
Employee Rating

Everyone was great! Jess was super friendly and helped inform me about the features on the vehicle. Justin assisted with notifying when the vehicle arrived and finance o More

by KINGERSOLL22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jessica LeClerc, Brian Bladow , Carl

May 11, 2025

Niello Volvo Cars Sacramento responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. TJ Upton General Manager tupton@niello.com (916) 245-2231

May 10, 2025

Dealership Rating
Employee Rating

easy to work with, they are very helpful and explain any question I have. the process is fast as well More

by ROBERTLOW007
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Clark, Cole Kelley

May 10, 2025

Niello Volvo Cars Sacramento responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! TJ Upton General Manager tupton@niello.com (916) 245-2231

May 04, 2025

Dealership Rating
Employee Rating

Best experience ever from start to finish. Michael and Just are the very best ! Professional and not pushy, like buying from a friend. More

by BPHAM916
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: TJ Upton, Michael Jackson

May 04, 2025

Niello Volvo Cars Sacramento responded

Here at Niello Volvo Cars Sacramento, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! TJ Upton General Manager tupton@niello.com (916) 245-2231

May 03, 2025

Dealership Rating
Employee Rating

Was thinking the Costco member pricing was a non negotiable price and that wasn’t the case. More

by ECASTRO71
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Andrew Clark, RJ Moore

May 07, 2025

Niello Volvo Cars Sacramento responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. TJ Upton General Manager tupton@niello.com (916) 245-2231

April 17, 2025

Dealership Rating
Employee Rating

Working with Michael was a pleasure. He was very knowledgeable and helpful throughout the process. Andrew made the financial part of the transaction a 'no sweat' process. We used th More

by mlcatparkeplace
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Clark, Michael Jackson

Apr 18, 2025

Niello Volvo Cars Sacramento responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volvo Cars Sacramento. TJ Upton General Manager tupton@niello.com (916) 245-2231

April 13, 2025

Dealership Rating
Employee Rating

I was expecting a headache with the purchase process but Niello made it extremely simple. I came from outside of the area and they accommodated my schedule and expedited the process knowing I had a consider More

by JM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 13, 2025

Niello Volvo Cars Sacramento responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Niello Volvo Cars Sacramento! TJ Upton General Manager tupton@niello.com (916) 245-2231

April 05, 2025

Dealership Rating
Employee Rating

My wife and I were heartened by the professionalism and respect shown to us by Brian Machado at Niello Volvo. Overall the buying experience was fun and easy and we love our new C40 Recharge! More

by DENVERBGREGORY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Machado, Brian Bladow

Apr 05, 2025

Niello Volvo Cars Sacramento responded

Thanks for sharing your thoughts about your experience with Niello Volvo Cars Sacramento. We appreciate your business and hope to see you again soon! TJ Upton General Manager tupton@niello.com (916) 245-2231

March 31, 2025

Dealership Rating
Employee Rating

My whole experience was great! It was easy to see the car I wanted using Cars.com and the AI tool reached out right away to book an appointment. The next day I was able to get to t More

by BERVA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Bladow, RJ Moore

Apr 01, 2025

Niello Volvo Cars Sacramento responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! TJ Upton General Manager tupton@niello.com (916) 245-2231

March 24, 2025

Dealership Rating
Employee Rating

Great and professional service, we had excellent experience The crew is extremely polite, informative, helpful, and efficient. More

by SALARU_ION
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jessica LeClerc

Mar 25, 2025

Niello Volvo Cars Sacramento responded

Thanks for sharing about your experience with Niello Volvo Cars Sacramento. Justin, Jessica, and our team appreciate your business and hope to see you again soon! TJ Upton General Manager tupton@niello.com (916) 245-2231

March 24, 2025

Dealership Rating
Employee Rating

Matt in service was very helpful. Gave us blunt, honest, assessments of the condition of our 10-year-old car. And we're very happy with the decision to replace it. More

by SWILLIAMS49
Recommend Dealer
Yes

Other Employees Tagged: Jessica LeClerc

Mar 25, 2025

Niello Volvo Cars Sacramento responded

Thank you so much for your excellent review! We are so glad that Matt had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. TJ Upton General Manager tupton@niello.com (916) 245-2231

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