Justin Gardner

I purchased 2022 f150 XLT used and I found it online. I come in to see it and salesman pulled it out we test drive it and everything was good until we sat down to do paperwork. I already looked into truc I come in to see it and salesman pulled it out we test drive it and everything was good until we sat down to do paperwork. I already looked into truck online and called that morning to make sure it was available and check on price. It was listed for 40,000. He decides tell me Window price is 46,000 he could get manager drop it to 45,000 so I’m instantly aggravated because I see he’s looking to take advantage. I show him online price and he said there must be mistake manager said that was best price. I get up to leave and he rushes over to talk to manager and talks to him than stops me and lies and says there was a mix up and they will honor that price. As I stated in beginning I already called in earlier that day to check price. So I let him know he’s trying full of it and I’m not stupid. Then manager walks over and asking what can he do make deal work I said give me good price and be honest and not try play games. He said his guy made mistake on price and only reason I’m giving two stars is because he was very helpful and only reason I didn’t walk out. So I purchased truck cash as we agreed on price and couple things that would get done to truck. Problems that was never resolved 1. No floor mats No problem you buy truck today we will give you new ones? Two weeks later haven’t heard a peep 2. Truck was just traded in so not ready to leave was getting detailed that day. Couple little imperfections on outside. Salesman they will buff it all out don’t worry….. this is 5:00 so I go home to get cash I come back 6:00 truck is already out front clean and gassed up. I had to do paperwork and pay so I’m not thinking how could they buff truck out and detail and get gas in hour? Because they did quick wash and called it a sale out door. Next morning I noticed all same imperfections salesman said would come out no problem still there and under seats are dirty and door jams. So I’m frustrated I call salesman he says no problem bring it in tomorrow I get in at 12:00. Now I take half day from work to get this done. I ask about mats and now he’s working on it his whole attitude has changed now that sale is finalized he’s going to see what he can do. Then he tells me guy that does buffing is off today and he will call me with appointment so I just took off work for 12:00 appointment today for no reason. Two weeks later truck still hasn’t been detailed or buffed no phone call nothing!!!!!!! 3. Small notch in windshield from rock. No problem you purchase truck today we will replace it!!! Two weeks later haven’t heard anything!!!!!!! 4. I ordered leather skins for seats and salesman says I will call you next week to schedule an appointment. Two weeks later haven’t heard anything!!!!!!! Salesman Brian will lie and promise you anything to get sale and not follow through with anything!!! I definitely wish I just went to homosassa ford . I’ve purchased two trucks from them in 3 years never had issues. But I will say sales manager was very helpful and straightforward. I will be reaching out to him this week to hopefully get my truck completed as promised. But this has been worse experience I’ve ever had purchasing from ford. More

by james.rodriguez454 Verified Customer Verified Customer

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From the minute I walked in I was taken care of. I will definitely recommend in the future. I will definitely recommend in the future. More

by adam Verified Customer Verified Customer

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Justin and Erica were very helpful and made the process enjoyable! Everyone I dealt with was very friendly and I was pleased with the overall experience. enjoyable! Everyone I dealt with was very friendly and I was pleased with the overall experience. More

by jdalrymplemedicnurse Verified Customer Verified Customer

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We had a deal with another dealer and Justin kept insisting we should give Ford of Port Richey and him a chance. We did and we are so glad that we did. Thank you Justin and team for getting our baby insisting we should give Ford of Port Richey and him a chance. We did and we are so glad that we did. Thank you Justin and team for getting our baby the car she was hoping for. Your staff was great and we love our car. More

by Robin Egg Sasquatch Verified Customer Verified Customer

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We were in between two dealers and Justin was so persistent and helpful. He looked out for us and helped us get the deal we needed to make it all happen. Thank you Justin. You made ur baby happy. persistent and helpful. He looked out for us and helped us get the deal we needed to make it all happen. Thank you Justin. You made ur baby happy. She loves her new car. More

by Robin Egg Sasquatch Verified Customer Verified Customer

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They dealership went above and beyond to assist me in the purchase of a new vehicle. They worked hard to make sure I was satisfied and I appreciate them. Thank you purchase of a new vehicle. They worked hard to make sure I was satisfied and I appreciate them. Thank you More

by merrilldeb84 Verified Customer Verified Customer

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After some back and forth negotiations Kyle got me in my wrangler! I really wanted to keep the wheels on my trade in gladiator, so the crew made it happen and swapped them over to my new baby! It took a few wrangler! I really wanted to keep the wheels on my trade in gladiator, so the crew made it happen and swapped them over to my new baby! It took a few months to make the deal happen, but I couldn't be happier! Thanks again Kyle and the crew at Ford. More

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Justin was friendly and went out of his way to make sure that I had the car of my dreams! It was a really pleasant experience. that I had the car of my dreams! It was a really pleasant experience. More

by stpowell0 Verified Customer Verified Customer

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Kayla’s presence made it fun to buy a car. I see myself going to Ford in the future even if just to talk to Kayla. I see myself going to Ford in the future even if just to talk to Kayla. More

by g.hinson10 Verified Customer Verified Customer

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Justin did a great job. Really appreciate him meeting us halfway for delivery. We live the car. Really appreciate him meeting us halfway for delivery. We live the car. More

by sam_powell2001 Verified Customer Verified Customer

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