Arrived a little early; car had a cursory check based on
my online comments. The issue as I described could not be replicated then or while being serviced. He was honest and upfront that if the issue could
my online comments. The issue as I described could not be replicated then or while being serviced. He was honest and upfront that if the issue could not be duplicated, nothing could be done at that time. Also since the oil life was greater than 10%, I would be paying as Honda Corporate would not reimburse unless it was less than 10%.
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by DAMN87YANKEE
Verified Customer
Verified Customer
Service Price Transparency
Oct 13, 2024 -
Shottenkirk Honda of Huntsville responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
I always have a great experience at Shottenkirk's service
department. This time was no different. Justin is respectful and treated me as a valued customer. I appreciate the team and will continue to be a loy
department. This time was no different. Justin is respectful and treated me as a valued customer. I appreciate the team and will continue to be a loyal customer.
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by Cherisse Hawkins
Verified Customer
Verified Customer
Service Price Transparency
Oct 12, 2024 -
Shottenkirk Honda of Huntsville responded
Thank you for taking the time to share your feedback with us, Cherisse. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Justin Gibbs provides the best service imaginable.
He should be commended for his performance, attention to detail, and treatment of his customers. He is a credit to the dealership.
He should be commended for his performance, attention to detail, and treatment of his customers. He is a credit to the dealership.
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by Heather
Verified Customer
Verified Customer
Service Price Transparency
Oct 12, 2024 -
Shottenkirk Honda of Huntsville responded
Thank you, Heather! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Honda of Huntsville.
Felt like Justin careed about what was needed and how to
save money. Truly appreciate it.
save money. Truly appreciate it.
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by KimikaA
Verified Customer
Verified Customer
Service Price Transparency
Oct 10, 2024 -
Shottenkirk Honda of Huntsville responded
Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Honda of Huntsville!
Mr. Edwards was professional, personable, and an overall
pleasure to work with on the purchase of my new vehicle! I was approved by Toyota also but the excellent customer experience received at Honda won ou
pleasure to work with on the purchase of my new vehicle! I was approved by Toyota also but the excellent customer experience received at Honda won out! Emmanuel was engaging and thorough in addressing all my inquiries. Mr Daniels and Mr. Peltz were great as well! I will definitely refer others to Honda who are seeking to purchase! In fact, I already have!
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by BROOKS.RACHELLE212
Verified Customer
Verified Customer
Oct 08, 2024 -
Shottenkirk Honda of Huntsville responded
RACHELLE, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!
Great experience.
Took my car in for a routine maintenance. Justin and the team were efficient and friendly!
Took my car in for a routine maintenance. Justin and the team were efficient and friendly!
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by SETH.NASH94
Verified Customer
Verified Customer
Service Price Transparency
Oct 07, 2024 -
Shottenkirk Honda of Huntsville responded
SETH, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda of Huntsville. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
It was quick, efficient and helpful.
No problems with the service given by the seller.
No problems with the service given by the seller.
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by SCGALAGE
Verified Customer
Verified Customer
Oct 03, 2024 -
Shottenkirk Honda of Huntsville responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Honda of Huntsville.
Good service, friendly service manager.
Was helpful in discussing future service and recommending particular parts.
Was helpful in discussing future service and recommending particular parts.
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by JDOG17
Verified Customer
Verified Customer
Service Price Transparency
Sep 30, 2024 -
Shottenkirk Honda of Huntsville responded
Thanks for sharing about your experience with Shottenkirk Honda of Huntsville. We appreciate your business and hope to see you again soon!
Very good and excellent
No more word I could write as
you requested it does not make any sense
you requested it does not make any sense
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by ALI.S.HAMOUDI
Verified Customer
Verified Customer
Service Price Transparency
Sep 26, 2024 -
Shottenkirk Honda of Huntsville responded
ALI, thank you for sharing your experience with us. We appreciate your feedback!
I’m always pleased with the service I’ve received from
Shottenkirk. The service representative is always willing to provide great service.
Shottenkirk. The service representative is always willing to provide great service.
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by RUEBENBARNES
Verified Customer
Verified Customer
Service Price Transparency
Sep 23, 2024 -
Shottenkirk Honda of Huntsville responded
RUEBEN, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!