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Justin Gibbs
Justin Gibbs at Shottenkirk Honda of Huntsville

Justin Gibbs | Page 8

Service Advisor

Shottenkirk Honda of Huntsville

6591 Hwy 72 W
Huntsville, AL 35806

4.9
262 Reviews
4.9

262 Reviews

Write a Review

262 Reviews of Justin Gibbs

October 30, 2024

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Employee Rating

I am completely satisfied with my buying experience! Matt was great to work with in the buying leasing decision! More

by Tracy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Kuenzli, Antonio Pickett

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Oct 31, 2024

Shottenkirk Honda of Huntsville responded

Tracy, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

October 30, 2024

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Employee Rating

Service was good as usual and the staff was extremely professional and courteous as always More

by AMIESANTOS84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Nelson, Michael Weesner, Scott Rockett, JR Reynolds, Sami Boustani

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Oct 30, 2024

Shottenkirk Honda of Huntsville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Honda of Huntsville. We look forward to having you as one of our valued customers for many more years to come!

October 27, 2024

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Employee Rating

Easy process and he/Tim R. Were a pleasure to work with in the car-buying process. More

by FELLOWSJRF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Micah Daniels, Tim Reischauer

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Oct 27, 2024

Shottenkirk Honda of Huntsville responded

Thank you so much for your excellent review! We are so glad that Tim had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

October 26, 2024

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Employee Rating

Friendly, efficient and low pressure. Service advisor was very professional and attentive. Will be back. More

by RVSCHLOSSER1107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Nelson

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Oct 27, 2024

Shottenkirk Honda of Huntsville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 25, 2024

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Employee Rating

Came in for an oil change and tire rotation. Excellent service as always! Justin Gibbs was very helpful. More

by JOHN.JETTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 25, 2024

Shottenkirk Honda of Huntsville responded

It's great to hear that Justin was so helpful. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Honda of Huntsville!

October 24, 2024

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Employee Rating

Great service and maintenance care. Friendly and efficient staff. Very comfortable waiting room.They do a good job of explaining everything they find in their inspection. More

by ROMO50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 24, 2024

Shottenkirk Honda of Huntsville responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Honda of Huntsville!

October 24, 2024

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Employee Rating

He was very quick to respond to my needs. Very knowledgeable about what my vehicle needed. Super friendly More

by DBINNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Nelson, Michael Weesner, Scott Rockett, JR Reynolds, Sami Boustani

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Oct 24, 2024

Shottenkirk Honda of Huntsville responded

Thanks for sharing about your experience with Shottenkirk Honda of Huntsville. We appreciate your business and hope to see you again soon!

October 18, 2024

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Employee Rating

The absolute best Honda techs in the state of Alabama! They are truly God's gift to all Hondas and their owners! More

by 2013DMB6641
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Nelson, Michael Weesner, Scott Rockett, JR Reynolds, Sami Boustani

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Oct 19, 2024

Shottenkirk Honda of Huntsville responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Honda of Huntsville!

October 17, 2024

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Employee Rating

1) Asked for service in preparation for an extended trip. Upon completion, was told that everything looks good. After checking out and looking at invoice, it said that wipers need to be replaced, and inside More

by JOHN_700
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Nelson, Michael Weesner, Scott Rockett, JR Reynolds, Sami Boustani

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Oct 18, 2024

Shottenkirk Honda of Huntsville responded

JOHN, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 256-784-1132 and ask for one of our managers.

October 17, 2024

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Employee Rating

I have nothing more to say for this survey. Thank you for fixing my car. More

by LEH143
Recommend Dealer
Yes
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Oct 18, 2024

Shottenkirk Honda of Huntsville responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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