Justin Gibbs
Justin Gibbs at Shottenkirk Honda of Huntsville

Justin Gibbs | Page 8

Service Advisor

Shottenkirk Honda of Huntsville

6591 Hwy 72 W
Huntsville, AL 35806

4.9
256 Reviews
4.9

256 Reviews

Write a Review

256 Reviews of Justin Gibbs

October 24, 2024

Dealership Rating
Employee Rating

He was very quick to respond to my needs. Very knowledgeable about what my vehicle needed. Super friendly More

by DBINNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 24, 2024

Shottenkirk Honda of Huntsville responded

Thanks for sharing about your experience with Shottenkirk Honda of Huntsville. We appreciate your business and hope to see you again soon!

October 18, 2024

Dealership Rating
Employee Rating

The absolute best Honda techs in the state of Alabama! They are truly God's gift to all Hondas and their owners! More

by 2013DMB6641
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 19, 2024

Shottenkirk Honda of Huntsville responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Honda of Huntsville!

October 17, 2024

Dealership Rating
Employee Rating

1) Asked for service in preparation for an extended trip. Upon completion, was told that everything looks good. After checking out and looking at invoice, it said that wipers need to be replaced, and inside More

by JOHN_700
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 18, 2024

Shottenkirk Honda of Huntsville responded

JOHN, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 256-784-1132 and ask for one of our managers.

October 17, 2024

Dealership Rating
Employee Rating

I have nothing more to say for this survey. Thank you for fixing my car. More

by LEH143
Recommend Dealer
Yes
Oct 18, 2024

Shottenkirk Honda of Huntsville responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 13, 2024

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Employee Rating

Arrived a little early; car had a cursory check based on my online comments. The issue as I described could not be replicated then or while being serviced. He was honest and upfront that if the issue could More

by DAMN87YANKEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 13, 2024

Shottenkirk Honda of Huntsville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 12, 2024

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Employee Rating

I always have a great experience at Shottenkirk's service department. This time was no different. Justin is respectful and treated me as a valued customer. I appreciate the team and will continue to be a loy More

by Cherisse Hawkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 12, 2024

Shottenkirk Honda of Huntsville responded

Thank you for taking the time to share your feedback with us, Cherisse. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 11, 2024

Dealership Rating
Employee Rating

Justin Gibbs provides the best service imaginable. He should be commended for his performance, attention to detail, and treatment of his customers. He is a credit to the dealership. More

by Heather
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 12, 2024

Shottenkirk Honda of Huntsville responded

Thank you, Heather! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Honda of Huntsville.

October 09, 2024

Dealership Rating
Employee Rating

Felt like Justin careed about what was needed and how to save money. Truly appreciate it. More

by KimikaA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 10, 2024

Shottenkirk Honda of Huntsville responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Honda of Huntsville!

October 08, 2024

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Employee Rating

Mr. Edwards was professional, personable, and an overall pleasure to work with on the purchase of my new vehicle! I was approved by Toyota also but the excellent customer experience received at Honda won ou More

by BROOKS.RACHELLE212
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 08, 2024

Shottenkirk Honda of Huntsville responded

RACHELLE, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

October 06, 2024

Dealership Rating
Employee Rating

Great experience. Took my car in for a routine maintenance. Justin and the team were efficient and friendly! More

by SETH.NASH94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 07, 2024

Shottenkirk Honda of Huntsville responded

SETH, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda of Huntsville. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

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