Justin Hanlon | Page 2

4 weeks and no word on my title for 2026 Sorento. I have called, come in person, called, left messages and NOTHING. No tracking. No updates except "we'll check and get back to you". I had to come I have called, come in person, called, left messages and NOTHING. No tracking. No updates except "we'll check and get back to you". I had to come in person to get a settlement check for an issue, carfax, paperwork copies previously after the run around for 2 weeks. That's 30 of my 60 day temp tag GONE. I need time to get this into the DMV and don't have the luxury to camp out at the DMV if it's last minute. Also bought a 2018 wrangler and still waiting on the title and aux battery replacement reimbursement going on 3 weeks. Went in AGAIN in person for answers... and still waiting. I bought another vehicle same day from another dealership as the wrangler and got the title in 2 weeks no problem. DO NOT HAVE THEM UPS the title. It's a guessing game. Test drive and making the deal was fine, but follow up after you sign the contract has been atrocious. WHERE ARE MY TITLES AND BATTERY REPLACEMENT CHECK!!!!?!?!?!?!?!?!!?!?!?!?!??! More

by Ryan Verified Customer Verified Customer

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I was very happy with my experience buying at Olathe Kia. Never like buying a new vehicle because of the hassle that dealerships put you thru. I went too three before going to Olathe Kia. I was met by Justin Never like buying a new vehicle because of the hassle that dealerships put you thru. I went too three before going to Olathe Kia. I was met by Justin Hanlon and he helped me from start to finish. No pressure and I felt like I got a fair deal. More

by sfoleyconstruction Verified Customer Verified Customer

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Very friendly and easy to work with would highly recommend if you are buying a new car recommend if you are buying a new car More

by jatwood66 Verified Customer Verified Customer

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Great experience picking out the right Teluride. Justin was very thorough and helpful on explaining all the features and options. Highly recommend him to my friends and family! Justin was very thorough and helpful on explaining all the features and options. Highly recommend him to my friends and family! More

by jeri0 Verified Customer Verified Customer

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Didn't like being lied to by warranty department and took awhile to get contract rewritten. And still wished they would of replaced oil drip pan gasket under warranty awhile to get contract rewritten. And still wished they would of replaced oil drip pan gasket under warranty More

by gclemens3 Verified Customer Verified Customer

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Pre sale everything was great, went above and beyond for everything we needed. Post sale was one of the worst experiences probably possible, from communication, to follow up, to scheduling window tint, almo everything we needed. Post sale was one of the worst experiences probably possible, from communication, to follow up, to scheduling window tint, almost like hey we got your money now it’s no longer our issue Do not recommend and won’t be back! More

by Bob Verified Customer Verified Customer

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The whole team was great, as was my experience. Couldn't have had a better experience. This was my first purchase from Oakes Kia and I will absolutely go back in the future. Couldn't have had a better experience. This was my first purchase from Oakes Kia and I will absolutely go back in the future. More

by T Glass Verified Customer Verified Customer

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Justin Hanlon was incredible to work with. We had gone to a few dealerships to find the car we wanted and felt we weren’t getting the knowledge and education we needed to choose our car wisely We had gone to a few dealerships to find the car we wanted and felt we weren’t getting the knowledge and education we needed to choose our car wisely. Justin went above and beyond from the test drive through buying the car to answer our questions and make us feel comfortable without pushing us whatsoever. He was also orienting Noah as a new hire to the company and Noah was also incredible as so helpful for being new in the car industry! Highly recommend Justin and Oakes Kia of Olathe as a whole! More

by tara.wilcox19 Verified Customer Verified Customer

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Good people. Enjoyed the whole buying experience. Thought they fairly evaluated my trade and gave me top dollar for it Enjoyed the whole buying experience. Thought they fairly evaluated my trade and gave me top dollar for it More

by steven.fetter Verified Customer Verified Customer

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Great dealership. I will definitely buy my next car from them. Great people there at Oaks Kia. I will definitely buy my next car from them. Great people there at Oaks Kia. More

by james.w.hogue Verified Customer Verified Customer

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