Justin Hendrick
Justin Hendrick at Lexus of Chattanooga

Justin Hendrick

Finance Manager

Lexus of Chattanooga

2135 Chapman Rd
Chattanooga, TN 37421

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5.0
162 Reviews
5.0

162 Reviews

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162 Reviews of Justin Hendrick

July 06, 2026

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Employee Rating

Tyler answered every question, gave me my asking price for trade, walked my through every step, a late evening pickup and settling this group just could not be better, they stayed with me. I appreciated More

by cbperry1
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Recommend Dealer
Yes

Other Employees Tagged: Tyler Sullivan

June 11, 2026

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Awesome Experience! Fred Fortson was wonderful to work with. Lexus of Chattanooga made the process of purchasing a vehicle quick and easy! More

by Lyndsey
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Recommend Dealer
Yes

Other Employees Tagged: Fred Fortson , Fred Fortson

Jun 22, 2026

Lexus of Chattanooga responded

Lyndsey, thank you so much for the wonderful review! We’re thrilled to hear you had an awesome experience and that Fred Fortson made your vehicle purchase quick and easy. We truly appreciate you choosing Lexus of Chattanooga, and we hope you enjoy your new vehicle!

June 02, 2026

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Extremely fortunate to have Fred as a salesman. Professional, experienced, and has integrity. After I bought my vehicle, he was there to help me after the fact with any concerns. Lexus does the rig More

by Vlad
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Recommend Dealer
Yes

Other Employees Tagged: Fred Fortson

Jun 22, 2026

Lexus of Chattanooga responded

Vlad, thank you so much for sharing such a thoughtful review! We’re thrilled to hear that Fred provided a professional, experienced, and trustworthy experience before and after your purchase. Taking care of our guests beyond the sale is very important to us, and we’re grateful to know that stood out to you. Thank you for choosing Lexus of Chattanooga. We look forward to serving you again!

May 21, 2026

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My wife and I have driven Lexus automobiles for over 20 years and we always do business with Lexus of Chattanooga. Ralph Paty has been and is our go to guy when we need advice and assistance in buying a ne More

by Rickt
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Recommend Dealer
Yes

Other Employees Tagged: Ralph Paty, Jackson Antinore

May 29, 2026

Lexus of Chattanooga responded

Thank you for your loyalty and for being part of the Lexus of Chattanooga family for more than 20 years. There is no greater compliment than the trust and confidence you've placed in us over the years. We're especially grateful for your kind words about Ralph Paty. His professionalism, knowledge, and commitment to helping our guests make informed decisions are qualities that make him such a valued member of our team. We're honored that he has been your trusted advisor for both new and pre-owned vehicle purchases. Thank you for your continued support and for allowing us to be part of your Lexus ownership journey. We look forward to serving you and your family for many years to come.

May 16, 2026

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Lexus has a friendly atmosphere with excellent and professional service. The convieniance of loaners cars and comfortable waiting areas, make Lexus top notch for me. More

by TSales
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Recommend Dealer
Yes
May 29, 2026

Lexus of Chattanooga responded

Thank you for the wonderful review! We're delighted to hear that you enjoy the friendly atmosphere and professional service at Lexus of Chattanooga. Providing conveniences like loaner vehicles, comfortable waiting areas, and exceptional guest care is all part of the ownership experience we strive to deliver. It's rewarding to know these amenities help make your visits more enjoyable and convenient. We truly appreciate your kind words and your trust in our team. Thank you for choosing Lexus of Chattanooga, and we look forward to serving you again in the future.

May 01, 2026

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Very nice and knowledgeable answered all my questions and help me understand a lot about some new programs More

by c_j_perry
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Recommend Dealer
Yes

Other Employees Tagged: Cody Clark

May 08, 2026

Lexus of Chattanooga responded

Thank you for the great review! We’re so glad to hear our team was able to answer your questions and help you better understand the new programs available. Providing a knowledgeable and helpful experience is very important to us. Thank you for choosing Lexus of Chattanooga!

April 29, 2026

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I couldn't be more impressed with my experience at Lexus of Chattanooga – and I’d give these guys a 10+ if that was an option. Ralph kept me in the loop about my car and responded quickly when I had questi More

by ltreynolds61
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Recommend Dealer
Yes

Other Employees Tagged: Ralph Paty, Jackson Antinore

May 08, 2026

Lexus of Chattanooga responded

Thank you so much for this incredible review! We are truly honored by your kind words and thrilled to hear your experience with Lexus of Chattanooga exceeded expectations from beginning to end. Ralph will be so appreciative of your recognition. Keeping guests informed and creating a thoughtful delivery experience is something he takes great pride in, and we’re glad it made such a positive impact. We’re also happy Jackson helped make learning all the features of your new GX comfortable and enjoyable, and that Justin made the financing process smooth, clear, and efficient. Your comments about the professionalism and sophistication of the experience mean the world to our team. Thank you again for your trust, your recommendation, and for allowing us to be part of such an exciting purchase. Congratulations on your beautiful new GX, and welcome to the Lexus of Chattanooga family!

April 22, 2026

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I drove to Chattanooga from Georgia because of the professional conversations I had with Cody. Also because they had the vehicle i wanted at the price i wanted to pay. No regrets. More

by VTABRON
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Recommend Dealer
Yes

Other Employees Tagged: Cody Clark

May 08, 2026

Lexus of Chattanooga responded

Thank you so much for making the trip from Georgia to see us! We’re thrilled to hear Cody’s professionalism and communication helped earn your trust before you even arrived. Finding the right vehicle at the right price is important, and we’re so glad we could deliver a no-regrets experience for you. Thank you for choosing Lexus of Chattanooga, and enjoy your new vehicle!

April 13, 2026

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Very friendly people that treat you like family. Never any pushy salesman. They are always kind and knowledgeable. More

by Karenwatkins56
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Recommend Dealer
Yes
Apr 21, 2026

Lexus of Chattanooga responded

Karen, thank you so much for your kind words! We’re grateful to hear you felt welcomed and treated like family—that’s exactly the experience we strive to provide. We truly appreciate your trust in our team and are always here to help whenever you need us.

April 09, 2026

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I just purchased my second Lexus from Ralph Paty at Lexus of Chattanooga! The experience was phenomenal from start to finish. They were patient with me, and were able to find the exact vehicle I wanted whe More

by Epoecollier
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Ralph Paty, Andrea Mashburn

Apr 21, 2026

Lexus of Chattanooga responded

Thank you so much for your continued loyalty and for choosing us again for your second Lexus! We’re honored to be part of your journey and thrilled to hear your experience was phenomenal from start to finish. Ralph will truly appreciate your kind words. He takes great pride in making the process smooth and finding the perfect vehicle for each guest. We’re grateful for your trust in Lexus of Chattanooga over the years and look forward to taking care of you for many more to come. Enjoy your new Lexus!

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