Justin Hendrick

I really enjoyed dealing with Kris over the two months we corresponded. He is a very low pressure Salesman, actually a very good Sales Consultant. We spoke initially and he suggested that I 'build' my RX350h corresponded. He is a very low pressure Salesman, actually a very good Sales Consultant. We spoke initially and he suggested that I 'build' my RX350h on the Lexus website and email him the copy of the build schedule, which I did. I let him know my preferred price range, and he got back with me several times with vehicles that met or came close to my parameters, He 'matter of fact-ly' let me know what was available at Lexus of Chattanooga, or transferable at a reasonable price from other dealerships, over about 5 weeks. When they had an end-of-month/quarter sales push, he was able to almost perfectly match my build with a model they had in stock, and we made the deal over the phone. He suggested they give me a price on my 2016 RX350 trade in, and with a little haggling got me a good price on it, all after-the fact when we had established a price on the new RX. I cannot more highly recommend a Sales Consultant than Kris Stedman. Arriving at the dealership, the business manager, Justin Hendrick, carefully took me through all the documentation of the sale, with concise, understandable explanations for the many documents I had to endorse. He did a very efficient, complete job. The technician, whose name I don't remember, did a thorough run-through of the RX's features and helped me set it up so I was able to drive away like I had owned the vehicle for years. My overall experience with Kris, Justin and Lexus of Chattanooga was outstanding. Matt Norton Perrysburg, OH More

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Kris Stedman was easy to work with and had everything in order. He located the LX we wanted, had it shipped and ready to go. We received a fair price and the vehicle was in excellent condition when we arr order. He located the LX we wanted, had it shipped and ready to go. We received a fair price and the vehicle was in excellent condition when we arrived in Chattanooga from Atlanta. A very professional associate and dealership More

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Tyler answered every question, gave me my asking price for trade, walked my through every step, a late evening pickup and settling this group just could not be better, they stayed with me. I appreciated for trade, walked my through every step, a late evening pickup and settling this group just could not be better, they stayed with me. I appreciated the entire team, but it all started with Tyler! He is amazing. He never made me feel pressured. Totally great experience, Chatt Lexus! More

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Awesome Experience! Fred Fortson was wonderful to work with. Lexus of Chattanooga made the process of purchasing a vehicle quick and easy! Fred Fortson was wonderful to work with. Lexus of Chattanooga made the process of purchasing a vehicle quick and easy! More

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Extremely fortunate to have Fred as a salesman. Professional, experienced, and has integrity. After I bought my vehicle, he was there to help me after the fact with any concerns. Lexus does the rig Professional, experienced, and has integrity. After I bought my vehicle, he was there to help me after the fact with any concerns. Lexus does the right thing and that’s what makes people love them. Definitely will be a repeat customer. More

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My wife and I have driven Lexus automobiles for over 20 years and we always do business with Lexus of Chattanooga. Ralph Paty has been and is our go to guy when we need advice and assistance in buying a ne years and we always do business with Lexus of Chattanooga. Ralph Paty has been and is our go to guy when we need advice and assistance in buying a new or even a preowned car. He is a consummate professional. More

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Lexus has a friendly atmosphere with excellent and professional service. The convieniance of loaners cars and comfortable waiting areas, make Lexus top notch for me. professional service. The convieniance of loaners cars and comfortable waiting areas, make Lexus top notch for me. More

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Very nice and knowledgeable answered all my questions and help me understand a lot about some new programs help me understand a lot about some new programs More

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I couldn't be more impressed with my experience at Lexus of Chattanooga – and I’d give these guys a 10+ if that was an option. Ralph kept me in the loop about my car and responded quickly when I had questi of Chattanooga – and I’d give these guys a 10+ if that was an option. Ralph kept me in the loop about my car and responded quickly when I had questions. During the delivery process, he went over e.v.e.r.y.t.h.i.n.g. – and was incredibly helpful, professional and kind. Jackson walked me through all the features of my new GX (which, frankly, is a lot). He was patient, thorough, and made sure I felt completely comfortable before I left. Justin made the financing process, which I expected to be the most complicated (and time-consuming), surprisingly straightforward and simple. Everything was explained clearly, the paperwork was organized and efficient. It was the smoothest and most sophisticated financial transaction I've experienced. If you're looking for a Lexus, ask for Ralph by name — I know I will! More

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I drove to Chattanooga from Georgia because of the professional conversations I had with Cody. Also because they had the vehicle i wanted at the price i wanted to pay. No regrets. professional conversations I had with Cody. Also because they had the vehicle i wanted at the price i wanted to pay. No regrets. More

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