Justin Hendrick
Justin Hendrick at Lexus of Chattanooga
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Justin Hendrick

Finance Manager

Lexus of Chattanooga

2135 Chapman Rd
Chattanooga, TN 37421

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5.0
32 Reviews
5.0

32 Reviews

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32 Reviews of Justin Hendrick

April 19, 2024

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Employee Rating

The dealership is modern, open, appealing and welcoming. It is what a potential customer has come to expect with the Lexus brand. More

by dbroome8939
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Fred Fortson, Jackson Antinore

Apr 22, 2024

Lexus of Chattanooga responded

Thank you for your glowing feedback! We're delighted to hear that our dealership's modern, open, and welcoming atmosphere met your expectations and aligned with the Lexus brand experience. Creating a comfortable and inviting environment for our customers is important to us, and we're thrilled that you found it appealing. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your support and hope to see you again soon at Lexus of Chattanooga!

April 19, 2024

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Super quick and easy. Prescient service. Highly recommended to anyone in the market for a car. More

by eeverst
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Apr 22, 2024

Lexus of Chattanooga responded

Thank you for your glowing review! We're thrilled to hear that you had a super quick and easy experience with us at Lexus of Chattanooga. Providing efficient and prescient service is what we aim for, and we're delighted that you found it highly recommendable to others in the market for a car. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your recommendation and look forward to serving you or anyone you refer in the future!

April 17, 2024

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Salesman Fred Fortson and Tech Guy Jackson Antinore were excellent . We enjoyed our experience very much. More

by Cheneyhome
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Fred Fortson, Jackson Antinore

Apr 22, 2024

Lexus of Chattanooga responded

Thank you for your wonderful review! We're thrilled to hear that Fred Fortson and Jackson Antinore provided you with excellent service during your visit to Lexus of Chattanooga. Delivering exceptional experiences is our top priority, and we're delighted that you enjoyed your time with us. If you ever need anything else or have any questions, please don't hesitate to reach out. We appreciate your business and look forward to serving you again in the future!

April 13, 2024

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DeCoda, Ally, Justin, and Aaron made our purchase extremely easy. They all were friendly, helpful, and knowledgeable! DeCoda and Ally worked hard to find us exactly what we wanted. We would defi More

by sjhendes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 15, 2024

Lexus of Chattanooga responded

Thank you for taking the time to share your experience with us! We're thrilled to hear that DeCoda, Ally, Justin, and Aaron made your purchase at Lexus of Chattanooga extremely easy and enjoyable. Providing friendly, helpful, and knowledgeable service is what we strive for, and we're delighted that they went above and beyond to ensure you found exactly what you wanted. Your recommendation means the world to us, and we truly appreciate your support. If you ever need anything else or have any further questions, please don't hesitate to reach out. We're here to help in any way we can!

April 06, 2024

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Fred Fortson was very helpful the entire time. He answered all questions & follow-up with our needs! More

by tlkdawg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Fred Fortson

Apr 15, 2024

Lexus of Chattanooga responded

Thank you for sharing your experience with us! We're thrilled to hear that Fred Fortson provided you with helpful assistance and addressed all your questions at Lexus of Chattanooga. Providing exceptional service and ensuring all your needs are met is our priority, and we're delighted that Fred went above and beyond to assist you. If you ever need anything else or have any further questions, please don't hesitate to reach out. We're here to help in any way we can!

March 22, 2024

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Amazing experience! Everyone was straight forward and very transparent about the car buying process. I was on a limited time schedule, and everyone; sales, finance, an More

by Tom W
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marc Bales

Mar 26, 2024

Lexus of Chattanooga responded

Thank you so much for your glowing review! We're thrilled to hear that you had an amazing experience with us during your car buying process. Providing transparency and efficiency is always our top priority, especially for customers like you who are on a tight schedule. We're delighted that our team was able to streamline the process for you, from sales to finance and technology, allowing you to make the most of your time. Saving you valuable hours while ensuring a smooth and straightforward experience is what we aim for with every customer. Your recommendation means the world to us, and we're grateful for the opportunity to serve you. If you ever need anything in the future or have any questions, don't hesitate to reach out. Safe travels, and thank you again for choosing Lexus of Chattanooga!

March 15, 2024

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Since owning for the last 3 cars we cannot chance another vehicle. The comfort dependability and service More

by Constancew
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Fred Fortson, Josh Halterman

Mar 15, 2024

Lexus of Chattanooga responded

We're honored to have earned your trust and loyalty as a repeat customer at Lexus of Chattanooga! Knowing that you've chosen us for your last three vehicles speaks volumes about the comfort, dependability, and quality of service you've experienced with us. Providing top-notch vehicles and excellent service is at the core of what we do, and we're thrilled that we've been able to meet your expectations time and time again. Thank you for your continued support, and please know that we're here to assist you with anything you may need in the future. Whether it's maintenance, upgrades, or exploring new models, our team is dedicated to ensuring your satisfaction every step of the way. Thank you for choosing Lexus of Chattanooga, and we look forward to serving you for many more years to come!

February 26, 2024

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The staff was excellent to work with. Very professional and customer oriented! Will definitely be back and recommend! More

by cfbrown3232
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marc Bales

Feb 26, 2024

Lexus of Chattanooga responded

Thank you for taking the time to share your positive experience with our team at Lexus of Chattanooga! We're thrilled to hear that our staff provided excellent service, showcasing professionalism and a customer-oriented approach. Your satisfaction is our top priority, and we appreciate your kind words. We look forward to welcoming you back in the future and truly appreciate any recommendations you make. If there's anything more we can do for you, please don't hesitate to reach out. Safe travels until we have the pleasure of serving you again!

February 22, 2024

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Best vehicle purchase experience ever! Dealt with Robbie and Marc Bales over the phone initially and they had the exact SUV I was looking for.....drove from Marietta, GA to Chattanooga t More

by Teresa.a.meier
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 26, 2024

Lexus of Chattanooga responded

Thank you for sharing your wonderful experience with us at Lexus of Chattanooga! We're thrilled to hear that your vehicle purchase experience was the best ever. It's great to know that Robbie, Marc Bales, and the entire staff provided excellent service, demonstrating honesty, professionalism, and accommodation. We appreciate your recommendation and are pleased that you found the exact SUV you were looking for. If there's anything more we can do for you or if you have any suggestions, please feel free to let us know. We value your trust and look forward to serving you again in the future!

February 20, 2024

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Employee Rating

I purchased a 2024 Lexus RX 350 from Marc Bales. He was an awesome salesman and the best I have ever dealt with. He was very friendly, patient and just a delight to work with. He made my buying e More

by prdugger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 26, 2024

Lexus of Chattanooga responded

Thank you for sharing your positive experience in purchasing a 2024 Lexus RX 350 from Marc Bales at Lexus of Chattanooga! We're thrilled to hear that Marc was an awesome and delightful salesman, making your buying experience easy and pleasant. It's wonderful that Justin in financing and Jackson explaining the car's features contributed to a simple and painless process. We appreciate your recommendation, and we're glad Allie's friendly introduction added to your overall satisfaction. If there's anything more we can do for you or if you have any suggestions, please feel free to let us know. We value your trust and look forward to serving you again in the future!

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